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ASRock B450Pro4 and Gen4 NVME |
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Anaesthetic_UK ![]() Newbie ![]() ![]() Joined: 17 Jan 2023 Status: Offline Points: 65 |
![]() ![]() ![]() ![]() ![]() Posted: 17 Jan 2023 at 9:27pm |
I've got the above with a gen3 NVME in slot 1. I've just bought another NVME and put it in slot 2 and BIOS and Windows cannot see it. Nothing is plugged into the shared SATA ports.
The first m2 drive is WD Blue SN500 and the new M2 is gen4 which might be the issue. I can't work out it it's compatible with M2 Ultra or not. I've not tried switching them yet to see if slot 1 will read it or not but will later today. So does this motherboard support Gen4 even if it operates at Gen3 speeds? The form factor matches and it occupies the slot no problem. Many thanks |
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Anaesthetic_UK ![]() Newbie ![]() ![]() Joined: 17 Jan 2023 Status: Offline Points: 65 |
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I swapped my current Gen3 with the new Gen4 and the PC booted fine from the Gen3 but still couldn't see the new Gen4 in the slot where the Gen3 booted fine from. Therefore the new Gen4 drive isn't seen by the motherboard. I though Gen4 was backwards compatible with Gen3 albeit at slower speeds than Gen4 is capable of....
Any thoughts? |
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eccential ![]() Senior Member ![]() ![]() Joined: 10 Oct 2022 Location: Nevada Status: Online Points: 6455 |
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You're right. All newer generation PCIe devices are supposed to be backward compatible with older generation PCIe slots, including m.2 NVMe, obviously running at slower speeds.
It's possible the new NVMe drive is broken (dead-on-arrival). |
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bjlockie ![]() Senior Member ![]() Joined: 17 Nov 2015 Status: Offline Points: 1394 |
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I doubt the new drive is broken but it is possible.
Is the drive on the Storage QVL? |
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ASRock B450M Pro4
16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS |
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Anaesthetic_UK ![]() Newbie ![]() ![]() Joined: 17 Jan 2023 Status: Offline Points: 65 |
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"Is the drive on the Storage QVL?"
Not sure what that is unless it's the list of supported drives which is now out of date. Unless there's an updated online one? I've since bought a Gen3 WD Green NVME and that is also not seen. So I have no idea what to do now. |
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eccential ![]() Senior Member ![]() ![]() Joined: 10 Oct 2022 Location: Nevada Status: Online Points: 6455 |
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Does the originally working WD Blue SN500 still work???
I can't imagine anyone getting two bad new drives in a row like that, so something else must be an issue. I can't think of anything clever here. Are you seating it all the way into the slot? Is it even possible to install an NVMe drive upside down by mistake? I'm honestly lost here. |
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Anaesthetic_UK ![]() Newbie ![]() ![]() Joined: 17 Jan 2023 Status: Offline Points: 65 |
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Yes that's the odd thing. The SN500 still works in either slot. It's the PC I'm using right now.
Storage Hard drives ST2000DM008-2FR102 (SSD) Manufacturer Seagate Heads 16 Cylinders 243,201 Tracks 62,016,255 Sectors 3,907,024,065 SATA type SATA-III 6.0Gb/s Device type Fixed ATA Standard ACS3 Serial Number ZFL3BB4A Firmware Version Number 0001 LBA Size 48-bit LBA Power On Count 642 times Power On Time 176.8 days Speed 7200 RPM Features S.M.A.R.T., APM, NCQ, TRIM Max. Transfer Mode SATA III 6.0Gb/s Used Transfer Mode SATA III 6.0Gb/s Interface SATA Capacity 1863 GB Real size 2,000,398,934,016 bytes RAID Type None S.M.A.R.T Status Good Temperature 30 °C Temperature Range OK (less than 50 °C) S.M.A.R.T attributes 01 Attribute?name Read Error Rate Real value 0 Current 83 Worst 64 Threshold 6 Raw Value 000C8D13F7 Status Good 03 Attribute?name Spin-Up Time Real value 0 ms Current 98 Worst 98 Threshold 0 Raw Value 0000000000 Status Good 04 Attribute?name Start/Stop Count Real value 643 Current 100 Worst 100 Threshold 20 Raw Value 0000000283 Status Good 05 Attribute?name Reallocated Sectors Count Real value 0 Current 100 Worst 100 Threshold 10 Raw Value 0000000000 Status Good 07 Attribute?name Seek Error Rate Real value 0 Current 84 Worst 60 Threshold 45 Raw Value 000F274B53 Status Good 09 Attribute?name Power-On Hours (POH) Real value 176d 20h Current 96 Worst 96 Threshold 0 Raw Value 0000001094 Status Good 0A Attribute?name Spin Retry Count Real value 0 Current 100 Worst 100 Threshold 97 Raw Value 0000000000 Status Good 0C Attribute?name Device Power Cycle Count Real value 642 Current 100 Worst 100 Threshold 20 Raw Value 0000000282 Status Good B7 Attribute?name SATA Downshift Error Count Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good B8 Attribute?name End-to-End error / IOEDC Real value 0 Current 100 Worst 100 Threshold 99 Raw Value 0000000000 Status Good BB Attribute?name Reported Uncorrectable Errors Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good BC Attribute?name Command Timeout Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good BD Attribute?name High Fly Writes (WDC) Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good BE Attribute?name Airflow Temperature Real value 30 °C Current 70 Worst 43 Threshold 40 Raw Value 001E14001E Status Good BF Attribute?name G-sense error rate Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good C0 Attribute?name Power-off Retract Count Real value 24 Current 100 Worst 100 Threshold 0 Raw Value 0000000018 Status Good C1 Attribute?name Load/Unload Cycle Count Real value 2,204 Current 99 Worst 99 Threshold 0 Raw Value 000000089C Status Good C2 Attribute?name Temperature Real value 30 °C Current 30 Worst 57 Threshold 0 Raw Value 000000001E Status Good C3 Attribute?name Hardware ECC Recovered Real value 0 Current 83 Worst 64 Threshold 0 Raw Value 000C8D13F7 Status Good C5 Attribute?name Current Pending Sector Count Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good C6 Attribute?name Uncorrectable Sector Count Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good C7 Attribute?name UltraDMA CRC Error Count Real value 0 Current 200 Worst 200 Threshold 0 Raw Value 0000000000 Status Good F0 Attribute?name Head Flying Hours Real value 166d 12h Current 100 Worst 253 Threshold 0 Raw Value 0000000F9C Status Good F1 Attribute?name Total LBAs Written Real value 15,984,283,276 Current 100 Worst 253 Threshold 0 Raw Value 00B8BCCE8C Status Good F2 Attribute?name Total LBAs Read Real value 339,535,287,963 Current 100 Worst 253 Threshold 0 Raw Value 000DE1569B Status Good Partition 0 Partition ID Disk #0, Partition #0 Disk Letter Z: File System NTFS Volume Serial Number 544E98CE Size 1863 GB Used Space 1106 GB (59%) Free Space 756 GB (41%) SAMSUNG HD501LJ Manufacturer SAMSUNG Business Unit/Brand Desktop Business Unit Type Spinpoint F1 DT Model Capacity For This Specific Drive 500GB Heads 16 Cylinders 60,801 Tracks 15,504,255 Sectors 976,768,065 SATA type SATA-II 3.0Gb/s Device type Fixed ATA Standard ATA8-ACS Serial Number S0MUJ1CQA27962 Firmware Version Number CR100-13 LBA Size 48-bit LBA Power On Count 2709 times Power On Time 644.1 days Features S.M.A.R.T., AAM, NCQ Max. Transfer Mode SATA II 3.0Gb/s Used Transfer Mode SATA II 3.0Gb/s Interface SATA Capacity 465 GB Real size 500,107,862,016 bytes RAID Type None S.M.A.R.T Status Good Temperature 32 °C Temperature Range OK (less than 50 °C) S.M.A.R.T attributes 01 Attribute?name Read Error Rate Real value 0 Current 253 Worst 100 Threshold 51 Raw Value 0000000000 Status Good 03 Attribute?name Spin-Up Time Real value 7424 ms Current 100 Worst 100 Threshold 15 Raw Value 0000001D00 Status Good 04 Attribute?name Start/Stop Count Real value 5,088 Current 95 Worst 95 Threshold 0 Raw Value 00000013E0 Status Good 05 Attribute?name Reallocated Sectors Count Real value 0 Current 253 Worst 253 Threshold 10 Raw Value 0000000000 Status Good 07 Attribute?name Seek Error Rate Real value 0 Current 253 Worst 253 Threshold 51 Raw Value 0000000000 Status Good 08 Attribute?name Seek Time Performance Real value 0 Current 253 Worst 253 Threshold 15 Raw Value 0000000000 Status Good 09 Attribute?name Power-On Hours (POH) Real value 644d 2h Current 100 Worst 100 Threshold 0 Raw Value 0000003C62 Status Good 0A Attribute?name Spin Retry Count Real value 0 Current 253 Worst 253 Threshold 51 Raw Value 0000000000 Status Good 0B Attribute?name Recalibration Retries Real value 0 Current 253 Worst 100 Threshold 0 Raw Value 0000000000 Status Good 0C Attribute?name Device Power Cycle Count Real value 2,709 Current 98 Worst 98 Threshold 0 Raw Value 0000000A95 Status Good 0D Attribute?name Soft Read Error Rate Real value 474,211 Current 100 Worst 100 Threshold 0 Raw Value 0000073C63 Status Good BB Attribute?name Reported Uncorrectable Errors Real value 0 Current 253 Worst 253 Threshold 0 Raw Value 0000000000 Status Good BC Attribute?name Command Timeout Real value 97 Current 100 Worst 100 Threshold 0 Raw Value 0000000061 Status Good BE Attribute?name Airflow Temperature Real value 29 °C Current 71 Worst 50 Threshold 0 Raw Value 000000001D Status Good C2 Attribute?name Temperature Real value 32 °C Current 142 Worst 88 Threshold 0 Raw Value 0000000020 Status Good C3 Attribute?name ECC Rate Real value 474,211 Current 100 Worst 100 Threshold 0 Raw Value 0000073C63 Status Good C4 Attribute?name Reallocation Event Count Real value 0 Current 253 Worst 253 Threshold 0 Raw Value 0000000000 Status Good C5 Attribute?name Current Pending Sector Count Real value 0 Current 253 Worst 253 Threshold 0 Raw Value 0000000000 Status Good C6 Attribute?name Uncorrectable Sector Count Real value 0 Current 253 Worst 253 Threshold 0 Raw Value 0000000000 Status Good C7 Attribute?name UltraDMA CRC Error Count Real value 0 Current 200 Worst 200 Threshold 0 Raw Value 0000000000 Status Good C8 Attribute?name Write Error Rate / Multi-Zone Error Rate Real value 0 Current 253 Worst 100 Threshold 0 Raw Value 0000000000 Status Good C9 Attribute?name Soft Read Error Rate Real value 0 Current 253 Worst 100 Threshold 0 Raw Value 0000000000 Status Good CA Attribute?name Data Address Mark errors Real value 766 Current 98 Worst 98 Threshold 0 Raw Value 00000002FE Status Good Partition 0 Partition ID Disk #1, Partition #0 Disk Letter D: File System NTFS Volume Serial Number C9B88F00 Size 465 GB Used Space 61 GB (13%) Free Space 404 GB (87%) WDC WD10EZEX-60M2NA0 Manufacturer Western Digital Heads 16 Cylinders 121,601 Tracks 31,008,255 Sectors 1,953,520,065 SATA type SATA-III 6.0Gb/s Device type Fixed ATA Standard ACS2 Serial Number WD-WCC3FEA3S6AD Firmware Version Number 01.01A01 LBA Size 48-bit LBA Power On Count 1380 times Power On Time 1258.6 days Speed 7200 RPM Features S.M.A.R.T., NCQ Max. Transfer Mode SATA III 6.0Gb/s Used Transfer Mode SATA III 6.0Gb/s Interface SATA Capacity 931 GB Real size 1,000,204,886,016 bytes RAID Type None S.M.A.R.T Status Good Temperature 25 °C Temperature Range OK (less than 50 °C) S.M.A.R.T attributes 01 Attribute?name Read Error Rate Real value 0 Current 200 Worst 200 Threshold 51 Raw Value 0000001FF7 Status Good 03 Attribute?name Spin-Up Time Real value 2408 ms Current 171 Worst 168 Threshold 21 Raw Value 0000000968 Status Good 04 Attribute?name Start/Stop Count Real value 1,382 Current 99 Worst 99 Threshold 0 Raw Value 0000000566 Status Good 05 Attribute?name Reallocated Sectors Count Real value 0 Current 200 Worst 200 Threshold 140 Raw Value 0000000000 Status Good 07 Attribute?name Seek Error Rate Real value 0 Current 200 Worst 200 Threshold 51 Raw Value 0000000000 Status Good 09 Attribute?name Power-On Hours (POH) Real value 1258d 14h Current 59 Worst 59 Threshold 0 Raw Value 00000075FE Status Good 0A Attribute?name Spin Retry Count Real value 0 Current 100 Worst 100 Threshold 51 Raw Value 0000000000 Status Good 0B Attribute?name Recalibration Retries Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good 0C Attribute?name Device Power Cycle Count Real value 1,380 Current 99 Worst 99 Threshold 0 Raw Value 0000000564 Status Good B7 Attribute?name SATA Downshift Error Count Real value 0 Current 100 Worst 100 Threshold 0 Raw Value 0000000000 Status Good B8 Attribute?name End-to-End error / IOEDC Real value 0 Current 100 Worst 100 Threshold 97 Raw Value 0000000000 Status Good BB Attribute?name Reported Uncorrectable Errors Real value 6,460 Current 97 Worst 1 Threshold 0 Raw Value 000000193C Status Good BC Attribute?name Command Timeout Real value 17,180,131,335 Current 100 Worst 98 Threshold 0 Raw Value 0000040007 Status Good BE Attribute?name Temperature Difference from 100 Real value 25 °C Current 75 Worst 46 Threshold 40 Raw Value 0019120019 Status Good C0 Attribute?name Power-off Retract Count Real value 65 Current 200 Worst 200 Threshold 0 Raw Value 0000000041 Status Good C1 Attribute?name Load/Unload Cycle Count Real value 2,934 Current 200 Worst 200 Threshold 0 Raw Value 0000000B76 Status Good C4 Attribute?name Reallocation Event Count Real value 0 Current 200 Worst 200 Threshold 0 Raw Value 0000000000 Status Good C5 Attribute?name Current Pending Sector Count Real value 22 Current 200 Worst 198 Threshold 0 Raw Value 0000000016 Status Good C6 Attribute?name Uncorrectable Sector Count Real value 22 Current 200 Worst 199 Threshold 0 Raw Value 0000000016 Status Good C7 Attribute?name UltraDMA CRC Error Count Real value 13 Current 200 Worst 200 Threshold 0 Raw Value 000000000D Status Good C8 Attribute?name Write Error Rate / Multi-Zone Error Rate Real value 22 Current 200 Worst 199 Threshold 0 Raw Value 0000000016 Status Good Partition 0 Partition ID Disk #2, Partition #0 Disk Letter G: File System NTFS Volume Serial Number F811909E Size 931 GB Used Space 193 GB (20%) Free Space 738 GB (80%) WDC WDS500G1B0C-00S6U0 (SSD) Manufacturer Western Digital Form Factor GB/2.5- to 3.5-inch adapter Interface/Connector ATA with 33-pin connector (zero insertion forceZIF) Interface Unknown Capacity 465 GB Real size 500,107,862,016 bytes RAID Type None S.M.A.R.T S.M.A.R.T not supported Partition 0 Partition ID Disk #3, Partition #0 Disk Letter C: File System NTFS Volume Serial Number 6063F4C3 Size 464 GB Used Space 417 GB (89%) Free Space 46 GB (11%) Partition 1 Partition ID Disk #3, Partition #1 File System NTFS Volume Serial Number A68B8567 Size 619 MB Used Space 534 MB (86%) Free Space 85 MB (14%) Partition 2 Partition ID Disk #3, Partition #2 File System FAT32 Volume Serial Number C61CF3FB Size 96 MB Used Space 31.4 MB (32%) Free Space 64 MB (68%) Partition 3 Partition ID Disk #3, Partition #3 File System NTFS Volume Serial Number 828A9C60 Size 535 MB Used Space 14 MB (2%) Free Space 521 MB (98%) Optical Drives Optiarc DVD RW AD-5240S Media Type DVD Writer Name Optiarc DVD RW AD-5240S Availability Running/Full Power Capabilities Random Access, Supports Writing, Supports Removable Media Read capabilities CD-R, CD-RW, CD-ROM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL Write capabilities CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL Config Manager Error Code Device is working properly Config Manager User Config FALSE Drive E: Media Loaded TRUE SCSI Bus 0 SCSI Logical Unit 0 SCSI Port 1 SCSI Target Id 0 Status OK |
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bjlockie ![]() Senior Member ![]() Joined: 17 Nov 2015 Status: Offline Points: 1394 |
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Ya, it's the out of date list. My drive is not on there either. |
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ASRock B450M Pro4
16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS |
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bjlockie ![]() Senior Member ![]() Joined: 17 Nov 2015 Status: Offline Points: 1394 |
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It doesn't work in either slot? https://www.reddit.com/r/ASRock/comments/rt2jo5/asrock_b450_pro4_wont_detect_m22280_nvme_ssd_on/ Contact ASRock: https://tw.asrock.com/events/tsd.asp |
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ASRock B450M Pro4
16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS |
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bjlockie ![]() Senior Member ![]() Joined: 17 Nov 2015 Status: Offline Points: 1394 |
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I don't see the SN500 in the Smart data you listed.
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ASRock B450M Pro4
16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS |
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