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Z170 Extreme6 - debug code 99

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    Posted: 04 Feb 2017 at 10:40pm
Hi,

I'm using an 1-year old Z170 Extreme6 with a 6700K CPU. All is working fine with BIOS v1.20

Now I did a BIOS update to the newest v7.20 in order that I can use a 7700K on this board.

The update has been done properly.

After reboot, the bootscreen holds with debug code 99 and there is no keyboard command possible. I can reset and hit F2 to load the BIOS.. thats working.

After I went back to BIOS v1.20 all is fine. Win is booting and no probs at all.

Next thing I tried was to plug off all SATA drives, ext. USB drives, M.2 SSD, graphic card and 3 of 4 RAM moduls. Only the 6700K and one RAM is pluged. (RAM is G.Skill Ripjaws F4-3200C16Q-16GRKD / 4x4GB). After switching on, the BIOS is loading automatically without pressing F2. If I plug in at least one storage device e.g. the M.2 SSD .. it freezes with code 99

After this, I replaced the RAM module with another one. (G.Skill TridentZ F4-3400C16D-16GTZ / 2x8GB) - same state.. code 99.

Maybe you have a clue because I'm out of ideas.. the funny thing is that all is working properly with BIOS v1.20. But I have to update if I want to use the 7700K. Confused

Here some screens:
ASRock Z170 Extreme6 - Debug Code 99-foto-1.jpg ASRock Z170 Extreme6 - Debug Code 99-foto-2.jpg



Edited by batch - 04 Feb 2017 at 10:48pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 04 Feb 2017 at 11:44pm
Try this, as the 7.xx BIOS are intended for Kaby Lake support. You may have something toggled in the "older' 1.xx that 7.20 is coughing on. This is somewhat commonplace, that a completely new BIOS has a different option for a particular setting.


1. Reset BIOS to Defaults via the Exit tab in the BIOS
2. Let it reboot and immediately re-enter the BIOS
3. Use Instant Flash from within the Tools tab to upflash with
4. Let it reboot and immediately re-enter the BIOS
5. Make the necessary changes in there as needed, then Save Changes and Exit


Post back the results please.



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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 04 Feb 2017 at 11:48pm
Originally posted by batch batch wrote:

Hi,

I'm using an 1-year old Z170 Extreme6 with a 6700K CPU. All is working fine with BIOS v1.20

Now I did a BIOS update to the newest v7.20 in order that I can use a 7700K on this board.

The update has been done properly.

After reboot, the bootscreen holds with debugServer code 99 and there is no keyboard command possible. I can reset and hit F2 to load the BIOS.. thats working.

After I went back to BIOS v1.20 all is fine. Win is booting and no probs at all.

Next thing I tried was to plug off all SATA drives, ext. USB drives, M.2 SSD, graphic card and 3 of 4 RAM moduls. Only the 6700K and one RAM is pluged. (RAM is G.Skill Ripjaws F4-3200C16Q-16GRKD / 4x4GB). After switching on, the BIOS is loading automatically without pressing F2. If I plug in at least one storage device e.g. the M.2 SSD .. it freezes with code 99

After this, I replaced the RAM module with another one. (G.Skill TridentZ F4-3400C16D-16GTZ / 2x8GB) - same state.. code 99.

Maybe you have a clue because I'm out of ideas.. the funny thing is that all is working properly with BIOS v1.20. But I have to update if I want to use the 7700K. Confused

Here some screens:
ASRock Z170 Extreme6 - Debug Code 99-foto-1.jpg ASRock Z170 Extreme6 - Debug Code 99-foto-2.jpg



Your links to the pictures show what I think is a registration screen in German for hardwareLUXX.

What method did you use to update the BIOS?

Code 99 is a problem related to PCIe devices, which is in your board's manual. I don't understand why you tried different memory.

Normally when POST fails and a code is displayed, you cannot get into the BIOS at all. That you have been able to get into the BIOS, before you removed your drives (I think) hints at a BIOS setting changed from its default value, compared to BIOS 1.20. I don't know if that is true or not. I'm going by the sequence of things you wrote in your post, which I assume is correct.

What M.2 SSD are you using? Is that the OS drive? Did you configure any BIOS settings for the M.2 SSD?

I know the CPU support list has BIOS 7.20 needed for an i7-7700K, but any of the 7.xx BIOS versions should work with it. Such as, 7.00 or the 7.10 Beta.

The M.2 slot shares resources with the SATA3_0 and SATA3_1 ports, in case you are trying to use both at the same time.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote batch Quote  Post ReplyReply Direct Link To This Post Posted: 05 Feb 2017 at 12:46am
Sorry for the black screens:
http://imgh.us/Foto_1_34.jpg
http://imgh.us/Foto_2_2.jpg

I know that code 99 is related to PCIe devices. After I pluged off all devices - except CPU and one RAM modul - I just tried another RAM modul to be sure that this curiosity is not caused by the RAMs.

I'm using a Samsung SM951 with 512 GB as M.2 with an installed Win10 PRO system
Like I said.. with BIOS v1.20 all is working and the OS is booting up. I just tested v2.xx. It causes the same like v7.20 .. freezing with code 99. I cannot do any keyboard actions until I do a hard reset. If I'm quick enough, I can press F2 to enter the BIOS. But dunno what I have to change there to get this working.

SATA3_0 and SATA3_1 is not in use. Only CPU, 1 RAM and the SM951. When I remove the SM951, the system will activate the BIOS automatically. I supose that's okay because the board can't find any storage devices.. dunno.



Edited by batch - 05 Feb 2017 at 12:49am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 05 Feb 2017 at 1:07am
Why, it shouldn't be behaving that way in a Fractal Design case. Of all the cases.CryLOL
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Post Options Post Options   Thanks (0) Thanks(0)   Quote batch Quote  Post ReplyReply Direct Link To This Post Posted: 05 Feb 2017 at 1:35am
well. maybe something is broken. i cannot say it. Just tried v7.10 and v7.0 .. same freeze when any storage device is pluged in.

Guess I have to send it back to the supplier to take an eye at this. Maybe they know what to do.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 05 Feb 2017 at 1:13pm
Originally posted by batch batch wrote:

Sorry for the black screens:
http://imgh.us/Foto_1_34.jpg
http://imgh.us/Foto_2_2.jpg

I know that code 99 is related to PCIe devices. After I pluged off all devices - except CPU and one RAM modul - I just tried another RAM modul to be sure that this curiosity is not caused by the RAMs.

I'm using a Samsung SM951 with 512 GB as M.2 with an installed Win10 PRO system
Like I said.. with BIOS v1.20 all is working and the OS is booting up. I just tested v2.xx. It causes the same like v7.20 .. freezing with code 99. I cannot do any keyboard actions until I do a hard reset. If I'm quick enough, I can press F2 to enter the BIOS. But dunno what I have to change there to get this working.

SATA3_0 and SATA3_1 is not in use. Only CPU, 1 RAM and the SM951. When I remove the SM951, the system will activate the BIOS automatically. I supose that's okay because the board can't find any storage devices.. dunno.



Wait... wait...

Your first picture show the prompt to enter the BIOS, Press F2 or DEL, right? That is the normal prompt seen after updating the UEFI/BIOS. I've seen that screen 100 times.

http://imgh.us/Foto_1_34.jpg

The 99 code should mean nothing. If you are prompted to enter the UEFI/BIOS, POST completed successfully.

For some reason, your keyboard is not responding after any BIOS update after 1.20. Do you have another keyboard you can use?

What keyboard are you using? I assume it is connected to a USB 3.0 port? Is it wireless? Try putting the keyboard connection into another USB port, such as one at the top of the IO panel.

Yes, when the SM951 is removed, there is no boot device, so it takes you directly into the BIOS.


Edited by parsec - 05 Feb 2017 at 1:15pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote batch Quote  Post ReplyReply Direct Link To This Post Posted: 05 Feb 2017 at 8:14pm
@parsec: good point.

I'm using a MS SideWinder X4 wire keyboard as standard. It responses if I'm quick enough and press F2 to enter the BIOS. That's what it works. If I press nothing the keyboard freezes and code 99 is active.
I tried several USB ports - no change.
I tried two other keyboards, with USB/PS2 - no change .. every time code 99.

I'll dream from 'code 99' when I proceed with this nonsense :>
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Post Options Post Options   Thanks (0) Thanks(0)   Quote batch Quote  Post ReplyReply Direct Link To This Post Posted: 05 Feb 2017 at 8:19pm
I can also press F11 to enter the boot menu. I can take a pick so the keyboard is working within this menu. When I press Enter after I have been choose a boot device - it freezes.


Edited by batch - 05 Feb 2017 at 8:46pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote batch Quote  Post ReplyReply Direct Link To This Post Posted: 05 Feb 2017 at 10:21pm
I just tried BIOS v1.40 .. freezing like v7.xx

Maybe the Board Revision 1.04 has problems with BIOS version higher than 1.20 ? ^^
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