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[Z68 Extreme4] HD7850 -> RX480 upgrade woes

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Fa1lson View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Fa1lson Quote  Post ReplyReply Direct Link To This Post Topic: [Z68 Extreme4] HD7850 -> RX480 upgrade woes
    Posted: 21 Feb 2017 at 12:31pm
Hello 'rockers. I'm having trouble replacing an AMD HD7850-based graphics card with a RX480-based board (the ASUS ROG Strix model), and am here as a bit of a last resort. My approach:

1. Power down, naively swap one board for another (while moving from 6 to 8 pin Express supplementary power connector), power up. This resulted in Dr. Debug status code 97 ('Console Output devices connect'), with no signal apparently reaching monitor. Original working system state restored.

2. Power down, remove HD7850, clear CMOS data via jumper and in accordance with m/b manual, insert/connect RX480, power up. Success! Temporary, partial success... The monitor came to life and I (naively) got busy restoring BIOS settings to their former values. Funnily enough, the monitor failed to light up after I 'saved and exited' BIOS setup...

3. Clear CMOS data via jumper, power up. Restore all BIOS settings to their former values with the exception of BIOS -> [Boot] -> [PCI ROM Priority]. This setting (which has two values - the default 'Legacy ROM', and 'EFI Compatible ROM') seems to completely determine whether the monitor lights up or not. Save and exit BIOS setup. This resulted in a) the display of POST messages etc, b) the non-display of anything at all after usual boot drive selected via F11, c) Dr. Debug status code AE ('Legacy boot event'). Sigh.

4. Clear CMOS data via jumper, power up. No BIOS settings adjusted! Same result as above in 3. (I also tried, via F11, booting off a Win7 install DVD. This works, and the boot drive appears in the 'where do you want to install Windows?' screen. It _may_ have been that I tried this above, in 3.)

5. Power down, remove all drives from equation (by detaching each drive's data cable at motherboard-end) save for single boot SSD. Power up. Same result as above in 3. Original working system state restored.

I've seen some suggest that updating BIOS to a more recent version might solve the problem (I'm on P1.50), but am very reluctant to do this thanks to past experience. I have also submitted my issue to ASRock's tech support division.

Advice warmly welcomed - I'm really not too sure what my next step should be...
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2017 at 3:02pm
I'm going with you need to update your BIOS to hopefully get that newer card running on an older Z68 motherboard.

BUT, DO NOT FLASH IT UNTIL PARSEC OR XALTAR POSTS THE CORRECT SEQUENCE HERE. AGAIN, DO NOT FLASH IT JUST YET.

I'll contact them and ask that each come here to guide you in the CORRECT steps.




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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2017 at 3:05pm
Oh, they will need to know what CPU it is you have installed.

Sorry man. I'm an AMD person, and there will be specific steps you must follow depending on what CPU. Me = <cough>intel<cough> Tongue Just kidding.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2017 at 3:09pm
The new GPU would appear does not support "legacy" operation, this option is usually set under CSM (compatibility support module) in the boot tab on newer boards but it seems your board does not have this panel available.

The fact that you are able to post and enter BIOS is a good sign though, on many older boards these new GPUs simply won't work. What this tells me is that the board has detected a non-Legacy GPU and automatically set the settings I mentioned to above, the problem is that it has likely disabled legacy support all together, including storage. This explains why you would be seeing the system fail to boot. I am fairly certain your OS is installed in legacy mode rather than UEFI mode.

You can try install your OS again, this time in UEFI (GPT) mode and see if it will allow you to boot. If you need help with that you can look at this thread (the installation instructions not the BIOS settings)

http://forum.asrock.com/forum_posts.asp?TID=1236&title=how-to-install-windows-on-a-pcie-ssd

While this thread was created to help users install and boot from NVMe drives the OS installation should be the same as what you need and saves me having to break it down again here. If you get stuck or need any help post back here Wink
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Fa1lson Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2017 at 3:17pm
<edit> took so long typing what follows that xaltar's post appeared before I submitted Shocked   Lemme digest this... </edit>

Thanks for your replies/effort, wardog. I made a sig after starting thread, but in retrospect should have done things t'other way around LOL  Anyway, hopefully some relevant info right...

...here vvvvvvvvvvv


Edited by Fa1lson - 21 Feb 2017 at 3:27pm
ASRock Z68 Extreme4 (P1.50 BIOS)
Intel Core i5-2500K @ stock
Kingston HyperX 1600C9D3T1K2/8GX 2x4Gb DDR3
Intel 510 Series 120GB SATA3 6GB/s SSD (+ 5 spinners)
Windows 7 Professional SP1

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Fa1lson Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2017 at 8:12pm
Thanks for your promising thoughts, Xaltar. Here's what I tried, based on my understanding of your post and the thread you mentioned (please let me know if I have the wrong end of the stick!) :

Ensure [PCI ROM Priority] = 'Legacy ROM'. Power down. Disconnect all drives except optical drive. Also connect spare 'empty' hdd and the RX480. Power up. Check that [SATA Mode] = 'AHCI' in the UEFI storage configuration screen. Select 'UEFI: <optical drive>' as [Boot Option #1]. Save and exit. Begin Winstallation.

The installer (original, pre-SP1 win7pro) proceeded through the main 'checklist' and restarted the system. It then "did some other stuff" before restarting again. After this restart, the system automatically ran the UEFI setup program.  I found that [Boot Option #1] was blank or disabled, so I set it to something like 'Windows Boot Loader'. Save and exit.

Alas, the monitor failed to light up following the subsequent system restart.

I've seen claims that the non-SP1 win7 might not support UEFI install, so will download win10 install stuff and have another try after some shuteye...
ASRock Z68 Extreme4 (P1.50 BIOS)
Intel Core i5-2500K @ stock
Kingston HyperX 1600C9D3T1K2/8GX 2x4Gb DDR3
Intel 510 Series 120GB SATA3 6GB/s SSD (+ 5 spinners)
Windows 7 Professional SP1

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Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2017 at 10:32pm
Give win 10 a try and post back. The fact that you can get the install to run is a good sign however, we should be able to get this to work for you Wink
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2017 at 11:06pm
Originally posted by Fa1lson Fa1lson wrote:

TI've seen claims that the non-SP1 win7 might not support UEFI install, ...


That's my understanding. Win7 SP-1, to the best of my knowledge, is the first EFI based desktop OS from MS.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2017 at 12:41am
Windows 7 definitely does (or did) NOT support UEFI booting installations. That can be fixed, but you must modify the Windows 7 ISO/ESD installation files/folders manually, the EFI boot loader file is in the wrong location, and the Windows 7 installer cannot find it.

I've heard that the latest Win 7 SP1 ISO file has fixed that file's location, but I never tested that myself. Any older Windows 7 disk will have this problem, and must be fixed. I can provide a link to a guide about fixing this if you are interested.

Actually, since Windows 8, MSoft has UEFI booting working right with the Windows 8 (and 8.1 and 10) installation media. MSoft introduced the "Secure Boot" feature in Windows 8, which requires a UEFI booting installation. With a UEFI/BIOS that supports Secure Boot, if you enable Secure Boot, the CSM option (which really controls UEFI booting) is set to Disabled automatically, and the CSM option is removed from the UEFI. At least that is how ASRock does it when Secure Boot is enabled. We can configure CSM without using Secure Boot, which is how I prefer to do it.

It seems you were using Windows 7 when you inserted the RX 480, correct?

You lost me when you said this in your first post:

Restore all BIOS settings to their former values with the exception of BIOS -> [Boot] -> [PCI ROM Priority]. This setting (which has two values - the default 'Legacy ROM', and 'EFI Compatible ROM') seems to completely determine whether the monitor lights up or not.

The last sentence is correct if you were using Windows 7 and did not have a UEFI booting Windows 7 installation, which I assume you did not. I'm sure you had no monitor signal when you set it to EFI Compatible ROM, correct?

Question, why did you try using the PCI ROM Priority, EFI Compatible ROM setting? Were you using that setting with your other video card?

While your new video card may have a VBIOS that supports EFI, your Windows installation must also support EFI booting. If it doesn't, particularly with Windows 7, you cannot use that setting.

Moving on to the UEFI/BIOS update, wardog was rightly concerned about applying the only versions now available, that include the Sandy Bridge to Ivy Bridge processor compatibility update. Those UEFI/BIOS versions are notorious for causing problems when the user is has a Sandy Bridge CPU, as you do.

The reality of these updates is they must be done perfectly, with a specific but simple procedure. If that procedure is NOT followed perfectly, and some required software is also not installed, that is when the problems occur.

I don't see a UEFI/BIOS update as being the fix that you need, at least at this point, until you answer my questions, please.

The good news is, if we decide to go with the UEFI update, your board has the Instant Flash update version method, which is the best one to use. The only important instructions when doing this update is the USB flash drive that has the UEFI update image in it, MUST BE LEFT IN THE USB PORT UNTIL WINDOWS COMPLETELY BOOTS UP AFTER THE UEFI UPDATE COMPLETES IN THE UEFI/BIOS. You will also need to install the latest version of the Intel IME software to match the IME firmware that was updated in the UEFI/BIOS update. Those are the two things that user fail to do.

Please answer my questions, or explain the situation and we can proceed.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Fa1lson Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2017 at 6:29am
Thanks for your thoughts, Moderator Group members! I seem to have come to the right place Big smile
Originally posted by parsec parsec wrote:


It seems you were using Windows 7 when you inserted the RX 480, correct?

Yes, this has been the only OS in play so far (tho' I will try a win10 install in the next few hours as it's probably the easiest OS to use for this exploratory work, given my lack of SP1 win7 install media and the hassle of slipstreaming or what-have-you).
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You lost me when you said this in your first post:

Restore all BIOS settings to their former values with the exception of BIOS -> [Boot] -> [PCI ROM Priority]. This setting (which has two values - the default 'Legacy ROM', and 'EFI Compatible ROM') seems to completely determine whether the monitor lights up or not.

The last sentence is correct if you were using Windows 7 and did not have a UEFI booting Windows 7 installation, which I assume you did not. I'm sure you had no monitor signal when you set it to EFI Compatible ROM, correct?

Yes, no monitor signal when 'EFI Compatible ROM' = [PCI ROM Priority]. I've also confirmed that I do not have a UEFI booting win7 installation (by running 'bcdedit /enum', which shows in the 'Windows Boot Loader' section that path = ...\winload.exe).
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Question, why did you try using the PCI ROM Priority, EFI Compatible ROM setting? Were you using that setting with your other video card?

I was indeed using it with the other card, and the HD5830 I used before that, IIRC. (However, I've just tried booting the other card with the 'Legacy ROM' setting, and all is well.) Now, exactly why I changed this setting from its default value when I first installed the m/b is something only my 2011 self (who deeply pondered each and every UEFI setting, as you do) can answer... In any case, I initially sought to get the RX480 going by making as few changes as possible to UEFI settings (hence my restoration-to-former-values approach).

It was sheer luck that I was able to quickly identify this particular setting as culprit. The [Boot] screen was the last I needed to visit when restoring UEFI settings to their former values. I was confused by what I saw in it, tho', so did a 'save and exit' (in case its content changed as a result of settings I'd already altered) before changing its default values. Following the subsequent reboot, I changed the [Boot] screen settings (including [PCI ROM Priority]) to their former values, 'saved and exited', and stared glumly for a few seconds at the blank screen that resulted.
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While your new video card may have a VBIOS that supports EFI, your Windows installation must also support EFI booting. If it doesn't, particularly with Windows 7, you cannot use that setting.

I can't even get a _monitor_signal_ using that setting, so I'm OK with using 'Legacy ROM' = [PCI ROM Priority] Smile

I'm glad that updating the UEFI is not at this point compulsory. I really must get around to overclocking that CPU...

I've also learned that some RX480-based cards have a wee hardware switch on them to choose between... legacy or EFI VBIOS, I think? Alas, mine does not seem to.

Will report results of win10 install attempt in a few hours all being well...
ASRock Z68 Extreme4 (P1.50 BIOS)
Intel Core i5-2500K @ stock
Kingston HyperX 1600C9D3T1K2/8GX 2x4Gb DDR3
Intel 510 Series 120GB SATA3 6GB/s SSD (+ 5 spinners)
Windows 7 Professional SP1

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