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Points: 27 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xxEzxx Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 2:57am
https://youtu.be/jmmD2KliuSg


https://youtu.be/-EGloPBj_tg
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Points: 30598 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 3:02am
Open a support ticket with ASRock Tech Support and make sure you link the image
and video:
https://event.asrock.com/tsd.asp

If it were not for those marks I would suggest taking the board out of the case
and setting it up on top of it's box with just the CPU, RAM and possibly GPU
(if you are using a CPU with an "F" designation). If your CPU does not end with
an "F" then you don't need the GPU, just use the board's display output. You can
go ahead and try this anyway, it will rule out potential shorts against the case.
Without a clear image of that socket I can't tell if it's just a harmless
molding defect, something spilled or a damaged socket. ASRock's Tech Support
department will be able to advise you, likely to return the board to the retailer
you purchased it from.

To be clear, there are steps we could take to troubleshoot here but after seeing
that pic I would contact support and ask them to clarify. Let us know what they
recommend.
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Points: 30598 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 3:07am
The GPU fans are supposed to spin down when the card is under a certain thermal
target, after seeing the video (which you posted while I was posting the above),
I can see now what you were concerned about. It's normal for many modern GPUs.

So, am I understanding correctly that you get different codes when you use a single
stick of RAM then the other one in the same slot?

When you have the A2 code, is there a signal to your monitor? A2 is at the very
end of the POST process and typically the system is showing a display when this
code flashes.

If you are getting a display output (something on the screen, likely the ASRock logo)
then by the looks of it you may have a bad stick of RAM.
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Points: 27 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xxEzxx Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 3:26am
I'll uh plug the monitor back in and give it a shot alpha a2 meant that the ram is in the wrong slot
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Points: 30598 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 3:42am
Great, let me know what happens. It may have been RAM all along and those areas
in the socket may simply be discolored. Tough doing this via a forum but we will
get there.
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Points: 27 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xxEzxx Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 3:44am
So no display... I tried clearing CMOS and trying each stick again one stick produces 44 and the other stick produces A2.   
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Points: 30598 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 3:47am
What happens when you try without any RAM in, you should get a different code.
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Ram https://imgur.com/gallery/XIOl6Cj




This is my ram going to unplugg ram now one sec
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Code is 53
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Points: 30598 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2020 at 4:05am
That kit is on your board's supported list, I am guessing Z490 Taichi by the pics,
which means it should work with your system fine so if it is not working then
either the RAM is DOA or there is an issue with that socket as I mentioned earlier.
The thing that is throwing me is that it should pop the same code regardless of
which stick is installed if it's this socket that is the issue. It's a bit of a
head scratcher.

Have you tried a single stick (the one that gives the A2 code) in each slot and
see if any slots give you a display?
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