ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X370 Killer SLI/ AC board problems
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X370 Killer SLI/ AC board problems

 Post Reply Post Reply Page  <12
Author
Message Reverse Sort Order
Jyaku View Drop Down
Newbie
Newbie
Avatar

Joined: 09 Sep 2017
Location: New York
Status: Offline
Points: 8
Post Options Post Options   Thanks (0) Thanks(0)   Quote Jyaku Quote  Post ReplyReply Direct Link To This Post Posted: 09 Sep 2017 at 7:58am
yes it was a new hard drive and a new windows installation.

Its a M.2 drive.
Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3154
Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 09 Sep 2017 at 7:28am
sorry for the long read above ^
but it seems no short way of writing it (or copy paste in this case)

so to sum up
it might be
hard drive failure/dodgy windows files (was this a clean + new install for ryzen? )
or
dodgy video card drivers (or problematic gpu ram on the card itself)


hope this helps Smile
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3154
Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 09 Sep 2017 at 7:25am
i usually start with google

SYSTEM_SERVICE_EXCEPTION =

1] Open Command Prompt and run chkdsk /f /r on your drive to run Check Disk to identify, repair and fix bad sectors, if any, on your hard disk drive.

2] This Blue Screen can occur due to problematic drivers. Update your Intel and AMD drivers. Also update your Graphics or Video drivers via Device Manager.

3] Some software like McAfee, BitDefender,Virtual Clone Drive have been reported to cause this Blue Screen. Use your discretion and see if you would like to uninstall them and check if it makes the problem go away.



SYSTEM_THREAD_EXCEPTION_NOT_HANDLED =

First, make sure you have enough disk space. If not, use the Disk Cleanup Tool to remove junk files and free up disk space.

In my case, after the Error Code, you could see a name of a file. If a driver is identified in the bug check message, you should find out what the file is about. You could search for it on your computer and then check its Properties, or you could search on the Internet.

In my case it was ??span class="gmw_">SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (nvlddmkm.sys)??/em>, where at the end you will see a file name nvlddmkm.sys displayed. A simple search showed that it is an Nvidia display driver file. This means that it was this file that caused the Blue Screen.

In such cases you will have to disable the driver or check with the manufacturer for driver updates, depending n the situation. Since mine was the display driver, I decided to check if any updates were available. If it is a new Service that was added, disable it via services.msc and see if it helps.



PAGE_FAULT_IN_NONPAGED_AREA =

Explanation:

This Stop message occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.

User Action:

This Stop message usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, either main memory, L2 RAM cache, or video RAM). If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owners manual for your computer. Another cause of this Stop message is the installation of a buggy system service. Disable the service and determine if this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. At the resulting Windows 2000 Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time. Antivirus software can also trigger this Stop message. Disable the program and determine if this resolves the error. If it does, contact the manufacturer of the program about a possible update. A corrupted NTFS volume can also generate this Stop message. Run Chkdsk /f /r to detect and repair disk errors. Restart the system before the disk scan begins on a system partition. If the hard disk is SCSI, check for problems between the SCSI controller and the disk. Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver causing the error. Disabling memory caching of the BIOS might also resolve it. For more troubleshooting information about this Stop message, refer to the Microsoft Knowledge Base at http://support.microsoft.com/support.


MEMORY_MANAGEMENT=

Memory_Management.??Those are the two unhelpful words Microsoft suggests you search for should you run into a particularly infuriating BSOD (Blue Screen of Death) error while running Windows 10. But how do you fix the memory management issue? While there are a number of causes, here are some suggestions that have worked??/span>

1. Run SFC Scanner

SFC Scanner is a Microsoft tool for detecting various problems with your system, and running it seems to have solved some people?™s memory management woes.

Right-click the Start button, and run ?˜Command Prompt??in admin mode. A slightly intimidating black text box will pop up. Type in ?˜sfc/scannow??and press ?˜Enter??

SFC Scanner will now run through your system, seeing if it finds any errors to fix. Let it play out ??it may take some time. Even if it doesn?™t seem to find anything, some users have found their computers play nicer after it has been allowed to run in full.


[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
Jyaku View Drop Down
Newbie
Newbie
Avatar

Joined: 09 Sep 2017
Location: New York
Status: Offline
Points: 8
Post Options Post Options   Thanks (0) Thanks(0)   Quote Jyaku Quote  Post ReplyReply Direct Link To This Post Posted: 09 Sep 2017 at 5:08am
When I bought this board, I was quite happy but over the last 2 months I keep on getting bsod's.

They all have the following codes:

SYSTEM_SERVICE_EXCEPTION
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PAGE_FAULT_IN_NONPAGED_AREA
MEMORY_MANAGEMENT

I've upgraded my power supply to a 750 watt EVGA G2 since I thought it was originally the cpu was not getting enough voltage for a stable overclock. But even at stock I get BSOD's.

I thought it might be memory to blame but strangely enough.. when I ran memtest when overclocked, I got a few errors. When I ran memtest at stock.. 13 rounds, no errors.

My memory is 

F4-2400C15D-32GFXR

Which is on the QVL list.

I've noticed the 3.20 bios has reduced my BSOD's but not been able to eliminate it.

And I've also noticed whatever I dial into bios as an overclock.. the actual speed always shows as 25 mhz less.. for example.. 3825 will show as 3791, 3850 will show as 3816 and so and so on unless I use 3825 and 1.23125 volts with a +1.30 voltage offset.

I've run out of ideas how to solve my stability problems so any and all suggestions are welcome.

P.S. I know my board has LLC in some bios that I've seen but I cannot locate it my bios. How do I get to LLC settings?


Edited by Jyaku - 09 Sep 2017 at 5:11am
Back to Top
 Post Reply Post Reply Page  <12
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.094 seconds.