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370 taichi problems

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esten07 View Drop Down
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Joined: 12 Dec 2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote esten07 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Dec 2017 at 7:25am
Originally posted by zlobster zlobster wrote:

[URL=][/URL]My suggestions in precise order:

- use DOS UEFI flash method
- do a CMOS clear after the UEFI flash (don't change anything after clearing)
- check if your FlareX are in the right slots
- boot Ubuntu (or a favorite distro) from USB
- check if there is a sound in Ubuntu
- fresh install of Win 10 1703 (not newer, newer are not too well for AMD for now)
- after the fresh install you SHOULD have SOME audio

If you don't have ANY audio/sound in Ubuntu or the fresh Win install after following my steps, I'd suggest you RMA the board.

Keep us posted!

P.S. Did you check if other device can drive your sound system, e.g. your phone or your laptop?


What spots should the flare x be in? I have 4 add lots. That's about all I'm capable of doing with my current knowledge. I'm worried about screwing something up.
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MisterJ View Drop Down
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Joined: 19 Apr 2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 13 Dec 2017 at 4:40am
osten07, please use Instant Flash from the BIOS to update you BIOS.  First hit F9 then F10, then back into BIOS to update.  F9 and F10 after flash and re-boot is also a good idea.  We need more information on your system specifications.  Please post them in your signature as I have, including BIOS and W10 versions.  W10 version 1709 works just fine, I am running it on this machine and a X370 without problem.  If you are using the HD audio, make sure it is enabled in the front panel of the BIOS.  Using CDs with a build is not a good idea - almost always way down level.  Get most drivers from ASRock site but please get your Chip Set drivers here: http://support.amd.com/en-us/download
Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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zlobster View Drop Down
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Joined: 02 Sep 2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zlobster Quote  Post ReplyReply Direct Link To This Post Posted: 13 Dec 2017 at 3:41am
My suggestions in precise order:

- use DOS UEFI flash method
- do a CMOS clear after the UEFI flash (don't change anything after clearing)
- check if your FlareX are in the right slots
- boot Ubuntu (or a favorite distro) from USB
- check if there is a sound in Ubuntu
- fresh install of Win 10 1703 (not newer, newer are not too well for AMD for now)
- after the fresh install you SHOULD have SOME audio

If you don't have ANY audio/sound in Ubuntu or the fresh Win install after following my steps, I'd suggest you RMA the board.

Keep us posted!

P.S. Did you check if other device can drive your sound system, e.g. your phone or your laptop?

1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB
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esten07 View Drop Down
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Joined: 12 Dec 2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote esten07 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Dec 2017 at 11:16pm
Hello,
My first build, thank you for the help.
Build:
Case- phanteks p400s
Mobo x370 taichi
Gpu Asus rog 1080
Cpu ryzen 7 1700x
Ddr4 flare x 3200

Current updated drives with included cds
- real tech audio from asrock updated

Problems-
-no audio, red x at volume control. Recognizes I plug in headphones but no sound.
-rgb on mobo header not lighting up.
-after win 10 boots and I log in I get a 2 min black screen before I get my home screen.

Thank you

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