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Seeking advice - Crash issues

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nocturnalsandwich View Drop Down
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Joined: 14 Jul 2017
Location: USA
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nocturnalsandwich Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jul 2017 at 12:21am
I am going to link my Reddit post because I already went into great detail about the things I have done to troubleshoot this. 

https://www.reddit.com/r/buildapc/comments/6mwbhc/new_build_keeps_crashing_first_time_amd_build_for/

My PC Part Picker list is right here. 

https://pcpartpicker.com/user/NocturnalSandwich/saved/spzJxr

Basically the PC crashes when on Windows desktop or while playing games. I've ran through every device and used Windows to update the drivers. I downloaded the "all in one" driver but am afraid that might roll back some of the updates Windows did.

I updated to the new AMD chipset, updated to the newest Bios, have tried the RAM in every slot individually and together, reset Windows to a clean install, booted with just keyboard/mouse plugged in, unplugged and remounted all parts and wires, and have replicated the error in all those scenarios as well as with the old GPU (GTX 650Ti).

I ran sfc /scannow which found corrupt files and can't repair them. I ran /RestoreHealth and it needs me to manually download the files, but I am not sure which ones are corrupted. When I use the update tool it updates everything but the newest Adobe Flash for Windows 10 (I am running 64 bit Pro) which runs into an error when updating. 

I've run MemTest86 and it found zero errors through one pass before it told me to close the program.

One thing I am responsible for up; I bought RAM not listed on the QVL list for the AB350M Pro4, however I have run it up from 2133mHz on every increment. It runs stable up to 2400 @ 1.2v DRAM with Ryzen Master setting the SoC voltage to 1.15, and I was also able to run stable all the way up to 3200mHz at either 1.35v or 1.4v (voltages I found here on a forum post about RAM issues that were stated as running stable). The crash is persistent through all of those which leads me to believe it is not a RAM issue. 

I am truly at a loss, any guidance would be appreciated. I spoke to the techs on the phone and they insist it's an issue with the RAM due to me running it too high and tinkering, but the computer ran stable and I was gaming/streaming to Twitch for 3 hour sessions on 3 separate days before this started happening. At one point I got 5 mobo speak beeps but remounting the CPU cleared this error (and I checked for damaged pins, there are none).


Edited by nocturnalsandwich - 14 Jul 2017 at 12:22am
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