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ASRock Fatal1ty x99x killer not booting up

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AsRockKiller View Drop Down
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    Posted: 13 Oct 2015 at 9:10am
I just attempted to build a new rig since my previous computer is from 2002, so I bought all these parts I thought they were all compatiable but it turns out something is not right, I believe it's the motherboard I got the ASRock Fatal1ty x99x killer which doesn't boot up and I also got the ASRock Fatal1ty x99m killer bought it after and they both get the exact same problem with not booting up and the light on the Killer LAN just blinks momentarily upon powering the power supply unit. The red heat-sink right next to all the sata3 connectors gets so hot and I mean like boiling hot you can literatelyburn your hand on it, I don't think its suppose to get that hot not even in operation imagine how hot it would get if it actually ran a few hours.

I made a video describing my issue you can see it here


Edited by AsRockKiller - 13 Oct 2015 at 9:11am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 13 Oct 2015 at 2:27pm
There is something very wrong if that heatsink is that hot with the board not powered on. That heatsink should NEVER be that hot under any circumstances. DO NOT continue to apply power to the board if that is happening.

If two different boards are exhibiting the same bad result, it's much more likely the problem is being caused by something else. The boards may be damaged at this point if the heatsink is that hot.

What power supply are you using? It sounds like the bottom of the board is shorting on something or the power supply cable(s) are connected wrong.

The mother board is the main component of any PC. All the other components of the PC must be compatible with the mother board. If you have another component that you must use, then a mother board must be compatible with it, as well as the other parts. In that case you must tell us what that main component part is.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AsRockKiller Quote  Post ReplyReply Direct Link To This Post Posted: 13 Oct 2015 at 5:01pm
the cpu is a Xeon E5-2643 v3, 3.4 ghz I asked if it's supported for this board and they said it would be supported so I bought it.

the ram i shown in the video are ballistix sport crucial ram 8gb per stick, 2400 mhz.

the gpu is R7 265 2gb ddr5 card the one thats labeled most affordable card with 1024 cuda processors

the cooler is a zalman cooler CNPS9900 MAX ultra quiet edition

the PSU is a Corsair CX550 i might have to get this on replaced seems it's the culprit here from doing tons of research right now (what a laugh this PSU is labeled as a bronze certification standard power supply)

I tried 3 different power supply boxes and one of these power supply boxes was removed from a server rack which I know works it's also was a 750 watt power supply not the corsair 550 watt that I used in the video.

They all give the same result the yellow light blinks once on the back IO Panel and that's it.

Yes it shouldn't be getting that hot, the mini X99M board has the same exact result.. how can two boards have the same result I believe they must have some kind of plastic like you know they ship new devices with a plastic cover on the battery that you have to remove first before it starts working maybe something like that I have to remove or activate let me know.

It could be both X99M and X99 Killer's are board defective as I got them both used.

But I don't believe in odds that low where 2 boards made by the same company give the same bad results thats too highly unlikely in my opinion.

I think it doesn't send the proper command for the power supply boxes to start spinning their fans.

I tried short circuiting the power +/GND pins if the power buttons were broken still nothing happens.

Something tells me the actual problem is the CMOS was set automatic to the previous owner's power supply unit and doesn't allow detection of any new power supply units that's my best theory so far what's going on

No idea how to fix it.

P.S.> here is what I really want to know is it normal for the ASRock board not to display any debug codes or start spinning fans if there is nothing plugged into it expect for a fan and a power supply box, when I press the power button is there some kind of requirements needed to get it to power on?


Edited by AsRockKiller - 13 Oct 2015 at 5:09pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AsRockKiller Quote  Post ReplyReply Direct Link To This Post Posted: 16 Oct 2015 at 4:46am
Let me know if anyone knows how to fix this.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 16 Oct 2015 at 11:53am
There is nothing on the board that must be removed like plastic over the battery on a flashlight, beyond the CPU socket's plastic cover, and I mention that only to be precise.

There is no such thing as the "CMOS was set automatic to the previous owner's power supply", that does not exist. IF that was somehow possible, clearing the CMOS would fix that.

Speaking of which, since these boards were used and the CPU and memory you have is most likely different than what was used previously, a CMOS clear is needed.

But I don't see that as a fix for your problem. The hot chipset heatsink (on BOTH boards??) when the board is not powered on cannot be ignored. That indicates a major and basic problem of some kind. That could be with the power supply cable connections to the board, or a short circuit on some of the contacts on the bottom side of the board, or you were simply sold broken boards.

It is just plain impossible for the chipset heatsink to be as hot as you described it without something major wrong, such as the things I described above. The single momentary flash of the network LED confirms that.

I would try removing the board from the PC case, and after inspecting the underside, particularly around the area of the chipset's heatsink for damage, put the board on a piece of cardboard with CPU, CPU cooler, and memory only in the board.

Connect the PSU and try starting the board by shorting the power switch pins. Be sure that the correct cable from the PSU to the 4/8 pin CPU power connection on the board is used. Eight pin PCIe power cables cannot be used for that purpose.

I just hope that whatever is wrong did not destroy your CPU and memory. Did all the pins in the CPU socket look fine?
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