No video... At all.

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Welcome to the forums 

First up, all is not lost for your original board. Contact ASRock Tech support:
https://event.asrock.com/tsd.asp
You will need them to send you a new BIOS chip for your board, it will come preflashed with the BIOS version of your choice. Include the model and revision of your board in your message to them.

Secondly, whenever upgrading and encountering issues the first step is to return to a "last working" state. Revert everything back to how it was, and I mean everything, even SATA cables etc. You would be very surprised how often the fault comes back to something completely innocuous. The problem we have now is that we don't know if your replacement board is any good, it could be damaged being purchased used. If it is the exact same model as your original one you can however try to swap the BIOS chip from the new one onto your old one that you know at least gave you the ASRock POST logo before the bad flash.

Swapping the BIOS ROM chip is pretty simple, it is socketed and has 8 pins (4+4). Pull the BIOS chips from both boards and swap the newer one into the older board being sure to orient it correctly, there should be a small notch on both the chip and the socket that must be aligned. From there, connect only the very basics, 1 stick of RAM, CPU and power supply. See if this gets you a post screen and allows you access to the BIOS without freezing. 

Honestly, I suspect the issue lay elsewhere from the start, boards don't typically just die right after an upgrade. PSUs, cables and hard disks, now those can give up after an upgrade on occasion. The symptoms you describe tell me the system was not happy with something but before we can figure out what that was we need to get the system working with it's original components again. 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 27848	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Topic: No video... At all. Posted: 24 Dec 2018 at 1:37am
	Welcome to the forums First up, all is not lost for your original board. Contact ASRock Tech support: https://event.asrock.com/tsd.asp You will need them to send you a new BIOS chip for your board, it will come preflashed with the BIOS version of your choice. Include the model and revision of your board in your message to them. Secondly, whenever upgrading and encountering issues the first step is to return to a "last working" state. Revert everything back to how it was, and I mean everything, even SATA cables etc. You would be very surprised how often the fault comes back to something completely innocuous. The problem we have now is that we don't know if your replacement board is any good, it could be damaged being purchased used. If it is the exact same model as your original one you can however try to swap the BIOS chip from the new one onto your old one that you know at least gave you the ASRock POST logo before the bad flash. Swapping the BIOS ROM chip is pretty simple, it is socketed and has 8 pins (4+4). Pull the BIOS chips from both boards and swap the newer one into the older board being sure to orient it correctly, there should be a small notch on both the chip and the socket that must be aligned. From there, connect only the very basics, 1 stick of RAM, CPU and power supply. See if this gets you a post screen and allows you access to the BIOS without freezing. Honestly, I suspect the issue lay elsewhere from the start, boards don't typically just die right after an upgrade. PSUs, cables and hard disks, now those can give up after an upgrade on occasion. The symptoms you describe tell me the system was not happy with something but before we can figure out what that was we need to get the system working with it's original components again.


Jookycola Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Dec 2018 Status: Offline Points: 4	Post Options Post Reply Quote Jookycola Report Post Thanks(0) Quote Reply Posted: 24 Dec 2018 at 12:56am
	I had 4x2 (8gb) and run 64 bit win 7. The specs in the owners manual said the board can take a maximum of 16gb of ram. I tried using the 4x2 (8gb) in both mobos... Nothing works. I've tried several different hdmi cables. And a dvi connection. And different hdmi ports on the TV. Both mobos... Nothing. I'm really surprised the graphics card didnt work. Of course I'm fully aware that the other motherboard I bought on eBay is used and probably also a broken piece of crap and I was probably ripped off. I guess I'm just done with asrock products. They seem like garbage. I had a gigabyte mobo before that lasted almost a decade. And an MSI before that that still works (2 decades later) as my Kids play computer. And yet this asrock garbage didn't even last 3 years.

RLGL Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025	Post Options Post Reply Quote RLGL Report Post Thanks(0) Quote Reply Posted: 23 Dec 2018 at 10:15pm
	What happens when the original configuration is set up?. What ram was on the board to start with? What ram did you add? You cannot mix ram sticks. If your windows 7 is 32 bit, the ram limit is 4gb.
	Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi

Jookycola Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Dec 2018 Status: Offline Points: 4	Post Options Post Reply Quote Jookycola Report Post Thanks(0) Quote Reply Posted: 23 Dec 2018 at 3:29pm
	So my H81M-HDS mobo worked flawlessly for the past 3.5 years. I do a lot of photography so i decided to upgrade it fully. I added two 2tb HDD's and 2x8 (16gb) of new ram. fired it up and all hell broke lose. the thing wouldn't boot past the "ASRock" logo. Well.....it does boot up, but nothing appears on the screen after that logo. I tried everything...but then it got crazy. it would only allow input for about 10 seconds then all input (typing, keystrokes, anything) then the screen would lock. and I'd have to re-boot....and i'd get another 10 seconds to try and fix things. I did this about 1000 times, i even pulled the cmos battery. So then i decided to do a bios reflash. i should have known better. the damn thing froze and corrupted the mobo. I have win7, DDR3, and a 1150 intel chip. The computer is barely 3 years old. Ireally don't want to blow a huge wad of cash to get a new mobo, another new processor, all new DDR4 ram and a fresh copy of Win10 (that most of my photgraphy software is not compatable with) So i found a used working H81M-HDS mobo, plugged everything in, fired it up....absolutely no video at all. no boot up screen, no bios...nothing. but the computer will run and i hear the HDD booting it up. So i bought a PCI-e Graphics card....plugged in the HDMI...fired it up again....same....damn...thing. No video output at all. Are these mobos commonly prone to GPU or HDMI failure? that's 2 mobos....same problem. And why wouldn't the new GPU card bypass this non-sense and give me video out? I'm pretty upset since a new computer will be about $500 or more to build. that's not counting having to get a few new peices of all new software that works with win10. It seems a quick google search on the mobo shows asrock has a GRU/HDMI failure issue with many boards from that era (2014/15) But i have yet to find anything on my exact board. Is there even anything i can do?