ASRock x470 Taichi Mobo - Hard Drives Issue

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   This is kind of a strange issue, but I've been able to recreate this.

I have an ASRock x470 Taichi motherboard that has issues with disappearing SATA and USB hard drives after resuming from sleep mode. Here's the strange thing though, it ONLY happens when I use my Micro-B to USB-C cable. When I use a normal Micro-B to USB Type-A cable, this doesn't happen. My computer goes to sleep and returns normally when using the USB Type-A cable for my external hard drive, but when I use the USB-C cable for my external hard drive, after going to sleep mode for a few hours all my hard drives disappear both SATA and USB. Then in the device manager, there are two yellow triangles. One on some sort of AHCI SATA controller and one on the Extensible USB 3.0 device/port or whatever. My mouse and keyboard even has a bit of trouble coming beck when this happens also, but eventually clicking enough times or hitting enough keys, they eventually come back. I've updated the motherboard all the drives to the most current ones and also updated the bios on the motherboard to the most current one (2.0 I believe). This is a fresh install of Windows 10.

Just wondering, is anyone else experiencing this? Is there any way to fix this?

My PC Setup is:
Windows 10 Professional
ASRock x470 Taichi
Ryzen 7 2700x
16GB G-Skill DDR4 TridentZ RGB
Asus Rog Strix 1070GTX
WD Black NVMe 500GB OS drive, HP EX920 1TB NVMe, 2x Samsung 500GB SSD's, Seagate 4TB Sata 7200RPM HD and a external 1TB hard drive(Micro-B to USB-C).

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MekaASR Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Feb 2019 Status: Offline Points: 4	Post Options Post Reply Quote MekaASR Report Post Thanks(0) Quote Reply Topic: ASRock x470 Taichi Mobo - Hard Drives Issue Posted: 08 Feb 2019 at 11:26pm
	This is kind of a strange issue, but I've been able to recreate this. I have an ASRock x470 Taichi motherboard that has issues with disappearing SATA and USB hard drives after resuming from sleep mode. Here's the strange thing though, it ONLY happens when I use my Micro-B to USB-C cable. When I use a normal Micro-B to USB Type-A cable, this doesn't happen. My computer goes to sleep and returns normally when using the USB Type-A cable for my external hard drive, but when I use the USB-C cable for my external hard drive, after going to sleep mode for a few hours all my hard drives disappear both SATA and USB. Then in the device manager, there are two yellow triangles. One on some sort of AHCI SATA controller and one on the Extensible USB 3.0 device/port or whatever. My mouse and keyboard even has a bit of trouble coming beck when this happens also, but eventually clicking enough times or hitting enough keys, they eventually come back. I've updated the motherboard all the drives to the most current ones and also updated the bios on the motherboard to the most current one (2.0 I believe). This is a fresh install of Windows 10. Just wondering, is anyone else experiencing this? Is there any way to fix this? My PC Setup is: Windows 10 Professional ASRock x470 Taichi Ryzen 7 2700x 16GB G-Skill DDR4 TridentZ RGB Asus Rog Strix 1070GTX WD Black NVMe 500GB OS drive, HP EX920 1TB NVMe, 2x Samsung 500GB SSD's, Seagate 4TB Sata 7200RPM HD and a external 1TB hard drive(Micro-B to USB-C).

MekaASR Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Feb 2019 Status: Offline Points: 4	Post Options Post Reply Quote MekaASR Report Post Thanks(0) Quote Reply Posted: 10 Feb 2019 at 10:58am
	Small update, it actually happened to me once even without using the USB-C cable. Though it appears to happen less using a normal USB cable. This is what it looks like. Only way that I can fix it is rebooting my PC.

xhue Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 17 Aug 2018 Status: Offline Points: 634	Post Options Post Reply Quote xhue Report Post Thanks(0) Quote Reply Posted: 10 Feb 2019 at 5:20pm
	The fact that the error message says 'adapter hardware error has occurred' is quite self-explanatory. I'd try clearing CMOS first. Then tune only XMP is BIOS, as there are tons of other options that may affect USB. A fresh install of Win 10 after all this is never a bad idea. You may want to check the cablig if you use the front panel USB ports.