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MOBO not powering down with OS Shutdown?

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xhue View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote xhue Quote  Post ReplyReply Direct Link To This Post Posted: 15 Feb 2019 at 1:46am
2 things here:

- moving the same Widows installation between builds in never a good idea.

- I've seen qiute a lot cases wiyh symptoms like yours.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Geardaddy Quote  Post ReplyReply Direct Link To This Post Posted: 14 Feb 2019 at 10:58pm
Short followup.. This morning I booted into Windows safe mode, and then did a shutdown.. The computer is shutting down properly when commenced from Safe mode.. I'm starting to think it's a software/driver thing vs motherboard problem/fault?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Geardaddy Quote  Post ReplyReply Direct Link To This Post Posted: 14 Feb 2019 at 8:26pm
Hello All,

Looking for some guidance. I just completed a build (Only my second one) and most of it is working as expected. The problem I'm having is when I do "shutdown" from windows, my motherboard appears to remain powered. The CPU fan continues to run, and a light remains illuminated on the GPU, as well as the lights on the front panel of the case. I did a lot of digging on these forums and I think I have done most of what I can. This computer was a "rebuild" of my last one. I re-used the case, HDD's, and PSU (650Watt corsair gold). To be specific, the when I do a shutdown from windows, after it "shuts down" I'm able to power it off completely with the power button by holding it down. This is obviously not ideal.

Build consists of:
ASRock B450 Pro4 ATX
Ryzen 5 2600
EGVA GTX1080Ti SC2
G.SKILL Aegis 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000
SSD with Microsoft windows 7 Home Premium (This drive was in use with current install of windows on old machine)
ASUS DVD drive.

What I've done:
-Flash/updated Bios to 1.8
-Combed through BIOS settings and disabled "deep sleep" mode.
-Moved memory sticks from positions A2/B2 to A1/B1, then tried each individual memory stick in position A1.
-Tried startup/shutdown sequence with following devices unplugged:
Front panel headers
HD Audio connector
Front panel USB3 connector
Ethernet cable in the back.
- Unplugged and verified front panel power/led/HDD cables in proper position, and tried reversing +/- polarity of power sw.

Open to suggestions, and I"m really hoping It's something little that I've overlooked. I do want to upgrade to windows 10 but I haven't because I don't want to loose all of the programs that are on the PC now. Perhaps updating to win10 would solve this? Thanks for any info!

John



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