ASRock vs DDR4 Problems, PLS HELP !

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   This is a community forum, you cannot expect to get a quick answer from ASRock's support, especially if you post your question in the overclocking zone. Leaving a snarky comment after just two days of waiting doesn't exactly encourage other people to help either...

Nevertheless, there are two basic things you should know about RAM:

1. Having four RAM modules stresses the CPU memory controller more than having two. This means that any overclock that has been achieved with two modules may not be achievable with four. (Note: Anything above 2666 MHz is an overclock for the CPU's memory controller)

2. RAM modules from two different kits are not guaranteed to work together _at all_, even if they're the same exact model.

So, you may be just unlucky and the kit you bought is not very compatible with your existing kit. Or maybe you BIOS settings are such that the memory controller is having a hard time with four modules installed. Possibly both. 

Things you can try:

1. Try using only the new kit in slots 2 and 4 and see if the work with the XMP settings.
2. Try switching the RAM module pairs around, so the old kit to slots 1 and 3 and the new kit to 2 and 4.
3. Try increasing the RAM speed (with all four modules installed) from 2133 MHz to 2400 MHz. If that works, try 2666 MHz.
4. If you can get 2666 MHz work with all four modules, then your next step probably involves manual setting of Vcore and maybe some other tweaks as well, but this depends on what settings you are running your system at now and what hardware you actually have.

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PetrolHead Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 07 Oct 2015 Status: Offline Points: 403	Post Options Post Reply Quote PetrolHead Report Post Thanks(1) Quote Reply Posted: 11 Mar 2019 at 5:34pm
	This is a community forum, you cannot expect to get a quick answer from ASRock's support, especially if you post your question in the overclocking zone. Leaving a snarky comment after just two days of waiting doesn't exactly encourage other people to help either... Nevertheless, there are two basic things you should know about RAM: 1. Having four RAM modules stresses the CPU memory controller more than having two. This means that any overclock that has been achieved with two modules may not be achievable with four. (Note: Anything above 2666 MHz is an overclock for the CPU's memory controller) 2. RAM modules from two different kits are not guaranteed to work together _at all_, even if they're the same exact model. So, you may be just unlucky and the kit you bought is not very compatible with your existing kit. Or maybe you BIOS settings are such that the memory controller is having a hard time with four modules installed. Possibly both. Things you can try: 1. Try using only the new kit in slots 2 and 4 and see if the work with the XMP settings. 2. Try switching the RAM module pairs around, so the old kit to slots 1 and 3 and the new kit to 2 and 4. 3. Try increasing the RAM speed (with all four modules installed) from 2133 MHz to 2400 MHz. If that works, try 2666 MHz. 4. If you can get 2666 MHz work with all four modules, then your next step probably involves manual setting of Vcore and maybe some other tweaks as well, but this depends on what settings you are running your system at now and what hardware you actually have.
	Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit

Koshmar Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Mar 2019 Location: Somewhere Status: Offline Points: 8	Post Options Post Reply Quote Koshmar Report Post Thanks(0) Quote Reply Posted: 10 Mar 2019 at 4:24am
	Rly i din't expect that from ASRock forum ... u are glad we buy your's products and when we have a problem, never get a awnser ! Intresting ... BTW now i know why all my freinds have Intels not AMD. Thx for your support!

Koshmar Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Mar 2019 Location: Somewhere Status: Offline Points: 8	Post Options Post Reply Quote Koshmar Report Post Thanks(0) Quote Reply Posted: 04 Mar 2019 at 11:32pm
	Thx for your time ... i can see no one know's ! Very Helpful ! Good day!

Koshmar Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Mar 2019 Location: Somewhere Status: Offline Points: 8	Post Options Post Reply Quote Koshmar Report Post Thanks(0) Quote Reply Posted: 02 Mar 2019 at 3:21pm
	Salve! I have some troble [problems] whit my ASRock motherboard if i can put is like this ... and i need help, big time ! I have 16 Gb ddr4, 2x8 Gb. One it is on slot 2 and another on slot 4, it work perffectly at 3000 frequency. [ they are Viper Patriot ddr4 PC4-24000 3000 MHz, dual channel, XMP2.0 ] Now i buy a pair of 2x8 Gb so i can have 32 Gb ddr4, same as the first one, and i put it on slot 1 and 3, BUT !!! it dosen't work anymore on 3000 MHz frequency, it work at 2133 MHz ... and i don't know what to do . I change bios to last update, i go to bios, to manual put them on frequency 2996, dosen't work. I get out all ram's and but it back togheter, nothing ! I make timming 16.18.18.36, nothing! What in the name of God should i do next ! Please help me ... Sorry my English ! I desperate wait for a relpay ! Thx, have a good day !