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x470 Taichi IO Cover Led Issue

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itsnapoo View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote itsnapoo Quote  Post ReplyReply Direct Link To This Post Topic: x470 Taichi IO Cover Led Issue
    Posted: 04 Mar 2019 at 7:37am
Hey guys, so I recently built a new PC with a x470 Taichi (non-Ultimate) and I noticed something that slightly bugs me. I've went with a white build so most of my parts are either white or have white leds and naturally I've downloaded the ASRock RGB Sync software so I can set all my motherboard leds to white. Thing is, while everything else is fine, the IO Cover led (top-left) leds are yellow-greenish when I set them to white. Any other color works fine and is clear, but as soon as I set it to white it goes back to the same yellow/green tint. So I wanted to know if this is a general issue with this motherboard or if it's only mine and if so, if there's any way to fix it.
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gizmic View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gizmic Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2019 at 12:59pm
seems the red led is burnt i cant see mine because have a rad+fan over it and i'm not a fan of rgb
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Post Options Post Options   Thanks (0) Thanks(0)   Quote grimmute Quote  Post ReplyReply Direct Link To This Post Posted: 10 Apr 2019 at 5:43pm

I have only registered to reply!

YES, I have the same issue and it's also bothering me. I also have a X470 Taichi (non ultimate). When I set the IO Cover to white, for me it turns.. orange/yellow. Is this an issue with the motherboard? Did you manage to solve your issue?

Edit: ASRock support helped me figured out that my blue leds for the IO Cover were dead. You might have a similar issue.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ziddy76 Quote  Post ReplyReply Direct Link To This Post Posted: 17 Apr 2019 at 6:18am
Yes I also have this problem, I would like the LED on the IO cover to also be white, but it has a constant orange/red tint to it, rather ugly.

Any fix for this?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote grimmute Quote  Post ReplyReply Direct Link To This Post Posted: 17 Apr 2019 at 3:16pm
Originally posted by ziddy76 ziddy76 wrote:

Yes I also have this problem, I would like the LED on the IO cover to also be white, but it has a constant orange/red tint to it, rather ugly.

Any fix for this?


I'm afraid you will have to contact for warranty/RMA.
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Exel View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Exel Quote  Post ReplyReply Direct Link To This Post Posted: 29 Aug 2019 at 6:59pm
I have the exact same issue. Seems to be widespread.

All other LEDs on the mobo work fine but the IO shield can't show white. Mine is yellow and green when set to white.

The Polychrome software also adjusts colors wrong. When set to red it makes the LEDs green and vice versa.
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gizmic View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gizmic Quote  Post ReplyReply Direct Link To This Post Posted: 31 Aug 2019 at 3:05pm
i looked into it more by setting it white on the IO cover i'm correct as suspected one of the bulbs isnt working

set to all white and i get a orange/brownish tint so i tried to find out which one isnt working

in my case
blue led give out no colour on the IO sheild
blue led is weak on the pch heatsink
blue led is weak on the audio

nothing is wrong with the software it just means the bulb is burnt which should be expected when putting leds on hot parts


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Post Options Post Options   Thanks (0) Thanks(0)   Quote gizmic Quote  Post ReplyReply Direct Link To This Post Posted: 01 Sep 2019 at 1:47am
so even if rma heat will eventually kill the bulb
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Exel Quote  Post ReplyReply Direct Link To This Post Posted: 01 Sep 2019 at 2:55am
And they know that RMA is a pain in the butt, since you would have to live without a motherboard for who knows how many weeks. For just a LED.

So most won't bother and ASRock knows it.

The issue has to be widespread when it has already happened to several people on these forums alone, and the percentage of ASRock owners who register here must be less than 1%. So it's a quality control issue they must know of, but have chosen to ignore. After all, if the LEDs work for a while before burning out, the problem won't show up in any product reviews.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote alrikdale Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2020 at 5:42pm
I just registered to reply to the post as well. I have the same Mobo and just the other day the I/O LED turned a orange brown burnt color on me as well. That's a super pain. I really don't know if it will RMA like you guys said before hand in can be a pain in the butt. So it's not just me huh.
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