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ASRock J4105M bios |
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PinkSink38 ![]() Newbie ![]() ![]() Joined: 18 Apr 2019 Status: Offline Points: 24 |
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Days later and still no response back from Asrock support. I feel like these people don't even support their products.
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PinkSink38 ![]() Newbie ![]() ![]() Joined: 18 Apr 2019 Status: Offline Points: 24 |
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I am running linux. Dmidecode reports from SMBIOS ram is running at 2133 but it is the correct part number for 2400MHZ memory. Viewing in the bios also says it is running at 2133. I don't think debian has integrated the correct driver to read SPD for DDR4 yet.
Asrock has not gotten back to me again on my follow ups. Still waiting for a solution. |
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RLGL ![]() Senior Member ![]() ![]() Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025 |
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What does CPU-z report as the speed? |
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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi |
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PinkSink38 ![]() Newbie ![]() ![]() Joined: 18 Apr 2019 Status: Offline Points: 24 |
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It says it is running at 2133. It is 2400Mhz memory. How would it be telling us the correct speed?
We need a bios update to fix this. There is NO memory speed option in the bios. This motherboard claims to support 2400Mhz ram. This is the most common stick of 2400MHZ ram in America. This needs a fix. |
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Karl ![]() Newbie ![]() ![]() Joined: 01 May 2019 Location: austin Status: Offline Points: 4 |
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2133 /64 = 33.328125
if 2400 /64 = 37.5 then wait(s) state would be implemented i think the bios is telling you the correct speed for that memory on that bus i can be wrong |
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PinkSink38 ![]() Newbie ![]() ![]() Joined: 18 Apr 2019 Status: Offline Points: 24 |
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I got another reply back today pretty much stating they will do nothing. I guess I am just going to keep sending them more mail. Another day goes by and still no solution.
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PinkSink38 ![]() Newbie ![]() ![]() Joined: 18 Apr 2019 Status: Offline Points: 24 |
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Another day and still no email back from asrock. No one has ever bothered to look into this.... Guess I will just keep sending in support requests.
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PinkSink38 ![]() Newbie ![]() ![]() Joined: 18 Apr 2019 Status: Offline Points: 24 |
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Another day and still no email back from asrock. I don't think they have ever once replied to any of my follow ups. Oh well. Guess I will just keep sending in support requests.
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PinkSink38 ![]() Newbie ![]() ![]() Joined: 18 Apr 2019 Status: Offline Points: 24 |
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But this isn't a case of the RAM isn't working. This is that the ram is not running at the correct speed and there is no option in the BIOS to change it. At minimum there should be a 2133 and 2400 JEDEC toggle. |
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RLGL ![]() Senior Member ![]() ![]() Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025 |
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Used to be that the memory did not matter if it was on the QVL or not. It doesn't matter what brand you are buying today, the boards are getting picky about the memory. If you look at the other mfgrs forums, there are many instances of memory not working with the board. Most of the time getting memory off the qvl was the solution. |
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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi |
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