Z390 Phantom Gaming X + RTX 5080 issue

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hi,
I have an ASRock Z390 Phantom Gaming X with an NVIDIA RTX 5080.  
Occasionally, during GPU-intensive games or benchmarks, the display suddenly goes black and the GPU fans go to 100%. The system then needs to be powered off manually.  
Temperatures are normal (GPU around 65£6 °C under load), and the issue is intermittent: sometimes the same benchmarks complete successfully.  
HWiNFO has also shown increases in PCIe Bus Error Count / PCIe Recovery Count during some 3D workloads.  
I noticed that ASRock has released BIOS updates for some Z390 boards mentioning improved RTX 50 Series compatibility.  
Is there an updated or beta BIOS available for the Z390 Phantom Gaming X specifically to improve compatibility with RTX 50 Series GPUs£  
Thank you.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Evassion Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Jul 2020 Status: Offline Points: 41	Post Options Post Reply Quote Evassion Report Post Thanks(0) Quote Reply Topic: Z390 Phantom Gaming X + RTX 5080 issue Posted: 6 hours 32 minutes ago at 6:23pm
	Hi, I have an ASRock Z390 Phantom Gaming X with an NVIDIA RTX 5080. Occasionally, during GPU-intensive games or benchmarks, the display suddenly goes black and the GPU fans go to 100%. The system then needs to be powered off manually. Temperatures are normal (GPU around 65£6 °C under load), and the issue is intermittent: sometimes the same benchmarks complete successfully. HWiNFO has also shown increases in PCIe Bus Error Count / PCIe Recovery Count during some 3D workloads. I noticed that ASRock has released BIOS updates for some Z390 boards mentioning improved RTX 50 Series compatibility. Is there an updated or beta BIOS available for the Z390 Phantom Gaming X specifically to improve compatibility with RTX 50 Series GPUs£ Thank you.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 42903	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 5 hours 15 minutes ago at 7:40pm
	Sadly no, there are no currently available beta BIOSes to improve RTX 50 support for your board. It may be worth opening a support ticket with ASRock to inquire if they can help: https://tw.asrock.com/events/tsd.asp£kind=MB