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Blue screen

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Damzfish View Drop Down
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Joined: 10 Nov 2017
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    Posted: 19 Jun 2019 at 2:28pm
Hello there,

I got Blue screen on my B450M Pro4.
Update to BIOS 1.60 no help.
I think my 2400G and WIN10 is no problem.
Anything I can try?

Regards
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jun 2019 at 3:09pm
Dear Damzfish,

Greetings, this is ASRock TSD.


For this case, we would like to provide following technical suggestions for you to verify.

1. Refer to the user manual to clear CMOS.(Page 26)
http://asrock.pc.cdn.bitgravity.com/Manual/B450M%20Pro4.pdf

2. Download and re-install all drivers from the following link.
https://www.asrock.com/mb/AMD/B450M%20Pro4/index.asp#Download
    ( Note: Please remove previous drivers first.)

3. Only install one stick memory on A1/A2/B1/B2 slot for checking. Also try another memory with the same step.

4. Do not connect unnecessary devices such as USB devices, ODD and so on.
    Make sure you could boot into OS with the simplest configuration, and check if your system would still get BSOD.
    If not, please install other devices back to the system one by one to check which devices cause the problem.

5. If possible, boot into another HDD with clean OS.


Thanks!

All the best,
ASRock TSD
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