ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Ryzen 5 from Ryzen 3 no video output
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Ryzen 5 from Ryzen 3 no video output
 Post Reply Post Reply
Author
Message Reverse Sort Order
  Topic Search Topic Search  Topic Options Topic Options
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 27548 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Topic: Ryzen 5 from Ryzen 3 no video output
    Posted: 08 Aug 2019 at 8:17pm
Originally posted by gsamdad gsamdad wrote:

This was finally fixed by downgrading BIOS from 5.10 to 4.70; worked first time.
Thanks to Peter Fest from ASRock Support in Holland for the solution! :)


I am glad to see you got everything working

Thanks Peter Fest and thank you Gsamdad for sharing the fix . I am sure others in your situation with the same hardware config will appreciate it

Edited by Xaltar - 08 Aug 2019 at 8:17pm
Back to Top
gsamdad View Drop Down
Newbie
Newbie


Joined: 18 Jul 2019
Location: UK
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote gsamdad Quote  Post ReplyReply Direct Link To This Post Posted: 08 Aug 2019 at 5:35pm
This was finally fixed by downgrading BIOS from 5.10 to 4.70; worked first time.
Thanks to Peter Fest from ASRock Support in Holland for the solution! :)
Back to Top
ThreeDee View Drop Down
Senior Member
Senior Member
Avatar

Joined: 24 Jul 2019
Location: Billings,MT
Status: Offline
Points: 2396 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 2019 at 1:29am
Originally posted by gsamdad gsamdad wrote:

I was thinking that...first on pins 1 & 2 then, if no response, move to pins 2 & 3 to reset CMOS / BIOS?


Yeah .. just unplug and hold power button for a few seconds ..then take a small flat head screw driver (or equivalent) and touch both set of pins for a few seconds .. plug power back in and turn on and hopefully your back in business.
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
Back to Top
gsamdad View Drop Down
Newbie
Newbie


Joined: 18 Jul 2019
Location: UK
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote gsamdad Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2019 at 6:28pm
I was thinking that...first on pins 1 & 2 then, if no response, move to pins 2 & 3 to reset CMOS / BIOS?
Back to Top
Ray62 View Drop Down
Groupie
Groupie
Avatar

Joined: 01 Jul 2018
Location: Germany, Berlin
Status: Offline
Points: 706 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ray62 Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2019 at 6:00pm
Just use the Jumper cap from the other board... ;-)
Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE
Back to Top
gsamdad View Drop Down
Newbie
Newbie


Joined: 18 Jul 2019
Location: UK
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote gsamdad Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2019 at 3:41pm
Thanks for the advice, just to clarify: the clear CMOS step is specific, it won't happen by discharging the board I think? On that point there is no jumper cap on the 3 pins on my board, they're just open. Is this right? My other board (MITAC Intel 4th gen) has a cap on pins 1 & 2...
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 27548 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2019 at 2:44am
That is very odd, possibly something to do with the iGPU on the 2200g messing with settings in the BIOS. Try installing the Ryzen 5 then pull power from the PSU, press the power button to discharge the board fully and clear CMOS. Leave the system disconnected from power for 20mins to an hour then try power up.
Back to Top
gsamdad View Drop Down
Newbie
Newbie


Joined: 18 Jul 2019
Location: UK
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote gsamdad Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jul 2019 at 9:55pm
Hi
I have a B350 Pro4 motherboard on BIOS 5.10 with a Ryzen 3 2200G CPU, 16gb (2x8) Corsair Vengeance RAM & a Radeon RX580 GPU. This works like a dream.
I bought a Ryzen 5 1600X & a Ryzen 5 2600X & tried them in the board but got no video output. I used the GPU HDMI & DVI connections as these CPUs don't have on baord graphics....no luck at all.
I tried reseating RAM, trying one RAM stick only, cleared CMOS by 'shorting' the pins with the power off & unplugged, removed the battery. Still no video output. BIOS has onboard GPU disabled & as stated earlier I'm using the GPU video ports.
Tried with an RX570 & a GTX1070, nothing. Popped the Ryzen 3 2200G back in & all is good again.
Any ideas? I'm at a loss as to why this won't accept Ryzen 5 CPUS, the BIOS is later than they require.
Thanks in advance.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.109 seconds.