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Onboard Network problem??selectFont=Font |
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Nayeli 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 17 |
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 Topic: Onboard Network problem??selectFont=FontPosted: 19 Jul 2019 at 6:31pm |
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Hello guys,
My X370 itx/ac network port cannot pass 100Mbit using win10 OS. i have tried Cat5E and Cat6 cables, same result. I just get this board this week but the LAN issue is really annoying. Maybe it is a fault motherboard? |
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gizmic
Groupie 
Joined: 13 Jun 2018 Location: Hong Kong Status: Offline Points: 677 |
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Posted: 19 Jul 2019 at 6:58pm |
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how are you testing 100Mb. the board should have 1000Mb speeds it neeeds to be supported on both sides.
are we talking about transfers / internet speed / connection rate |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 19 Jul 2019 at 7:17pm |
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Dear Nayeli,
Greetings, this is ASRock TSD. In regards to this case, we have some suggestions for you to verify: 1. Please enter the BIOS setup and press [F9] to load BIOS default setting. 2. Uninstall the Intel driver by below methods: a. From control panel > program b. From Device Manager > right click the Network adapter to uninstall LAN driver. After uninstall the driver, please restart the system and reinstall below LAN driver to verify. http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/LAN/Intel_Lan(v21.1).zip 3. If possible, please fresh install a Windows 10 OS and test with inbox LAN driver to verify. Thanks! All the best, ASRock TSD |
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