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Bluetooth weird function

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-Huntju- View Drop Down
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Joined: 11 Nov 2017
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    Posted: 07 Jan 2020 at 10:24am
My X470 Taichi with clean Win10, but bluetooth always not working well. It cannot pair my bluetooth headphone all the time even reinstall os. Update to BIOS 3.2 is the same result.
I can make sure my Bluetooth devices is not broken. So, if there any BIOS/ firmware can help me solve this symptom.

I appreciate the help.
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jan 2020 at 11:10am
Dear -Huntju-,

Greetings, this is ASRock TSD.


We have checked Bluetooth function on X470 Taichi, it can pair and run Bluetooth device properly.

So we provide some suggestions for verifying:

1. Please refer to user manual page 30 from the following link to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/X470%20Taichi.pdf

2. Please re-install the Bluetooth drivers from the link below:
https://www.asrock.com/MB/AMD/X470%20Taichi/index.asp#Download

3. Please go to device manger and disable/enable Bluetooth function.


Thanks!

All the best,
ASRock TSD
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