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asrock 970 wont boot with 4 pieces of RAM

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pekseg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pekseg Quote  Post ReplyReply Direct Link To This Post Topic: asrock 970 wont boot with 4 pieces of RAM
    Posted: 05 Dec 2015 at 6:46pm
Hi,

I have a asrock 970 pro3 r2 with a fx6300 (I think is quite generic config)

I have 4x 8GB HX318C10F/8 Hyperx RAM. (1866MHz)

The pc is rock solid with any of the two RAM, in any bank population config, but wont post if 4 (or 3) are inside. BIOS is the latest 2.40.

No OC.
Everything is AUTO.

Any idea?

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wardog View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2015 at 7:28pm
First check that the RAM Voltage is set to the proper voltage. Some boards are known to undervolt them.

Post back what you discover.

We'll go from there with two more changes that should have you running 1866 on those sticks/CPU
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pekseg Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2015 at 8:00pm
Hi,

thanks for your reply.
The voltage is set to AUTO...however I found a similar forum entry:

http://www.tomshardware.co.uk/answers/id-2783786/upgrading-16gb-ram-32gb-ram-hyper-1866-fury-amd-fx8350-asrock-970-pro-motherboard-issue.html

the solution is to set the memory timing manual to DDR3-1600 (instead of AUTO or 1866).
With this the pc boots, and see all the 32GB RAM.

What other options would you like to try? :)

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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2015 at 8:13pm
Ok. Are these 4 sticks from a 32GB(4x8GB) Kit?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2015 at 10:38pm
Originally posted by wardog wardog wrote:

Ok. Are these 4 sticks from a 32GB(4x8GB) Kit?


Here's where I'm going at by asking that.

Whether they are 4 individual sticks or two 16GB(1x8GB) Kits, their programmed SPD and other must match.

If they do not, odds are they will behave in the manner you describe.

Using CPU-z, assuming they are actually two 16GB(2x8GB) Kits, place the two sticks that have consecutive serial number in and look in CPU-z that all their timing columns are the same. Record these numbers or capture a screen shot to refer back to.

Now place the other two consecutive serialed sticks in and compare their SPD and other to the first sets.

They should match exactly.

If they don't that would indicate that either two consecutive serialed sticks will work by themselves, but not combined with the other two sticks. This is easily verified by doing the above.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pekseg Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2015 at 11:18pm
Actually, the were sold separately but all of them have the exact same part number:

(I don't have windows, so just took the normal 'dmidecode' to see the part number, but all of them are the same):

root@server:~# dmidecode |grep -A 7 DDR3 
        Type: DDR3
        Type Detail: Synchronous Unbuffered (Unregistered)
        Speed: 1600 MHz
        Manufacturer: Kingston        
        Serial Number: XX2C09XX  
        Asset Tag: A1_AssetTagNum0
        Part Number: KHX1866C10D3/8G   
        Rank: 2
--
        Type: DDR3
        Type Detail: Synchronous Unbuffered (Unregistered)
        Speed: 1600 MHz
        Manufacturer: Kingston        
        Serial Number: XX1B0BXX  
        Asset Tag: A1_AssetTagNum1
        Part Number: KHX1866C10D3/8G   
        Rank: 2
--
        Type: DDR3
        Type Detail: Synchronous Unbuffered (Unregistered)
        Speed: 1600 MHz
        Manufacturer: Kingston        
        Serial Number: XX2CF3XX  
        Asset Tag: A1_AssetTagNum2
        Part Number: KHX1866C10D3/8G   
        Rank: 2
--
        Type: DDR3
        Type Detail: Synchronous Unbuffered (Unregistered)
        Speed: 1600 MHz
        Manufacturer: Kingston        
        Serial Number: XX1BE8XX  
        Asset Tag: A1_AssetTagNum3
        Part Number: KHX1866C10D3/8G   
        Rank: 2

I think, they must have the same capabilities, and same properties.
But of course, I cannot be 100% sure about them.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote pekseg Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2015 at 11:29pm
I was able to read the SPD also under linux with decode-dimms, and I must say that they are identical 
(except manufactoring date + serial number)

Decoding EEPROM: /sys/bus/i2c/drivers/eeprom/0-0050
Guessing DIMM is in                             bank 1

---=== SPD EEPROM Information ===---
EEPROM CRC of bytes 0-116                       OK (0x016F)
# of bytes written to SDRAM EEPROM              176
Total number of bytes in EEPROM                 256
Fundamental Memory type                         DDR3 SDRAM
Module Type                                     UDIMM

---=== Memory Characteristics ===---
Fine time base                                  1.000 ps
Medium time base                                0.125 ns
Maximum module speed                            1777MHz (PC3-14222)
Size                                            8192 MB
Banks x Rows x Columns x Bits                   8 x 16 x 10 x 64
Ranks                                           2
SDRAM Device Width                              8 bits
tCL-tRCD-tRP-tRAS                               9-10-9-28
Supported CAS Latencies (tCL)                   13T, 11T, 10T, 9T, 8T, 7T,
6T, 5T

---=== Timing Parameters ===---
Minimum Write Recovery time (tWR)               15.000 ns
Minimum Row Active to Row Active Delay (tRRD)   5.000 ns
Minimum Active to Auto-Refresh Delay (tRC)      44.750 ns
Minimum Recovery Delay (tRFC)                   260.000 ns
Minimum Write to Read CMD Delay (tWTR)          7.500 ns
Minimum Read to Pre-charge CMD Delay (tRTP)     7.500 ns
Minimum Four Activate Window Delay (tFAW)       27.000 ns

---=== Optional Features ===---
Operable voltages                               1.5V
RZQ/6 supported?                                Yes
RZQ/7 supported?                                Yes
DLL-Off Mode supported?                         Yes
Operating temperature range                     0-95C
Refresh Rate in extended temp range             1X
Auto Self-Refresh?                              No
On-Die Thermal Sensor readout?                  No
Partial Array Self-Refresh?                     No
Thermal Sensor Accuracy                         Not implemented
SDRAM Device Type                               Standard Monolithic

---=== Physical Characteristics ===---
Module Height (mm)                              30
Module Thickness (mm)                           2 front, 2 back
Module Width (mm)                               133.5
Module Reference Card                           B

---=== Manufacturer Data ===---
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W43
Assembly Serial Number                          0xXX2C09XX
Part Number                                     KHX1866C10D3/8G   


Decoding EEPROM: /sys/bus/i2c/drivers/eeprom/0-0051
Guessing DIMM is in                             bank 2

---=== SPD EEPROM Information ===---
EEPROM CRC of bytes 0-116                       OK (0x016F)
# of bytes written to SDRAM EEPROM              176
Total number of bytes in EEPROM                 256
Fundamental Memory type                         DDR3 SDRAM
Module Type                                     UDIMM

---=== Memory Characteristics ===---
Fine time base                                  1.000 ps
Medium time base                                0.125 ns
Maximum module speed                            1777MHz (PC3-14222)
Size                                            8192 MB
Banks x Rows x Columns x Bits                   8 x 16 x 10 x 64
Ranks                                           2
SDRAM Device Width                              8 bits
tCL-tRCD-tRP-tRAS                               9-10-9-28
Supported CAS Latencies (tCL)                   13T, 11T, 10T, 9T, 8T, 7T,
6T, 5T

---=== Timing Parameters ===---
Minimum Write Recovery time (tWR)               15.000 ns
Minimum Row Active to Row Active Delay (tRRD)   5.000 ns
Minimum Active to Auto-Refresh Delay (tRC)      44.750 ns
Minimum Recovery Delay (tRFC)                   260.000 ns
Minimum Write to Read CMD Delay (tWTR)          7.500 ns
Minimum Read to Pre-charge CMD Delay (tRTP)     7.500 ns
Minimum Four Activate Window Delay (tFAW)       27.000 ns

---=== Optional Features ===---
Operable voltages                               1.5V
RZQ/6 supported?                                Yes
RZQ/7 supported?                                Yes
DLL-Off Mode supported?                         Yes
Operating temperature range                     0-95C
Refresh Rate in extended temp range             1X
Auto Self-Refresh?                              No
On-Die Thermal Sensor readout?                  No
Partial Array Self-Refresh?                     No
Thermal Sensor Accuracy                         Not implemented
SDRAM Device Type                               Standard Monolithic

---=== Physical Characteristics ===---
Module Height (mm)                              30
Module Thickness (mm)                           2 front, 2 back
Module Width (mm)                               133.5
Module Reference Card                           B

---=== Manufacturer Data ===---
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W43
Assembly Serial Number                          0xXX2CF3XX
Part Number                                     KHX1866C10D3/8G   


Decoding EEPROM: /sys/bus/i2c/drivers/eeprom/0-0052
Guessing DIMM is in                             bank 3

---=== SPD EEPROM Information ===---
EEPROM CRC of bytes 0-116                       OK (0x016F)
# of bytes written to SDRAM EEPROM              176
Total number of bytes in EEPROM                 256
Fundamental Memory type                         DDR3 SDRAM
Module Type                                     UDIMM

---=== Memory Characteristics ===---
Fine time base                                  1.000 ps
Medium time base                                0.125 ns
Maximum module speed                            1777MHz (PC3-14222)
Size                                            8192 MB
Banks x Rows x Columns x Bits                   8 x 16 x 10 x 64
Ranks                                           2
SDRAM Device Width                              8 bits
tCL-tRCD-tRP-tRAS                               9-10-9-28
Supported CAS Latencies (tCL)                   13T, 11T, 10T, 9T, 8T, 7T,
6T, 5T

---=== Timing Parameters ===---
Minimum Write Recovery time (tWR)               15.000 ns
Minimum Row Active to Row Active Delay (tRRD)   5.000 ns
Minimum Active to Auto-Refresh Delay (tRC)      44.750 ns
Minimum Recovery Delay (tRFC)                   260.000 ns
Minimum Write to Read CMD Delay (tWTR)          7.500 ns
Minimum Read to Pre-charge CMD Delay (tRTP)     7.500 ns
Minimum Four Activate Window Delay (tFAW)       27.000 ns

---=== Optional Features ===---
Operable voltages                               1.5V
RZQ/6 supported?                                Yes
RZQ/7 supported?                                Yes
DLL-Off Mode supported?                         Yes
Operating temperature range                     0-95C
Refresh Rate in extended temp range             1X
Auto Self-Refresh?                              No
On-Die Thermal Sensor readout?                  No
Partial Array Self-Refresh?                     No
Thermal Sensor Accuracy                         Not implemented
SDRAM Device Type                               Standard Monolithic

---=== Physical Characteristics ===---
Module Height (mm)                              30
Module Thickness (mm)                           2 front, 2 back
Module Width (mm)                               133.5
Module Reference Card                           B

---=== Manufacturer Data ===---
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W33
Assembly Serial Number                          0xXX1B0BXX
Part Number                                     KHX1866C10D3/8G   


Decoding EEPROM: /sys/bus/i2c/drivers/eeprom/0-0053
Guessing DIMM is in                             bank 4

---=== SPD EEPROM Information ===---
EEPROM CRC of bytes 0-116                       OK (0x016F)
# of bytes written to SDRAM EEPROM              176
Total number of bytes in EEPROM                 256
Fundamental Memory type                         DDR3 SDRAM
Module Type                                     UDIMM

---=== Memory Characteristics ===---
Fine time base                                  1.000 ps
Medium time base                                0.125 ns
Maximum module speed                            1777MHz (PC3-14222)
Size                                            8192 MB
Banks x Rows x Columns x Bits                   8 x 16 x 10 x 64
Ranks                                           2
SDRAM Device Width                              8 bits
tCL-tRCD-tRP-tRAS                               9-10-9-28
Supported CAS Latencies (tCL)                   13T, 11T, 10T, 9T, 8T, 7T,
6T, 5T

---=== Timing Parameters ===---
Minimum Write Recovery time (tWR)               15.000 ns
Minimum Row Active to Row Active Delay (tRRD)   5.000 ns
Minimum Active to Auto-Refresh Delay (tRC)      44.750 ns
Minimum Recovery Delay (tRFC)                   260.000 ns
Minimum Write to Read CMD Delay (tWTR)          7.500 ns
Minimum Read to Pre-charge CMD Delay (tRTP)     7.500 ns
Minimum Four Activate Window Delay (tFAW)       27.000 ns

---=== Optional Features ===---
Operable voltages                               1.5V
RZQ/6 supported?                                Yes
RZQ/7 supported?                                Yes
DLL-Off Mode supported?                         Yes
Operating temperature range                     0-95C
Refresh Rate in extended temp range             1X
Auto Self-Refresh?                              No
On-Die Thermal Sensor readout?                  No
Partial Array Self-Refresh?                     No
Thermal Sensor Accuracy                         Not implemented
SDRAM Device Type                               Standard Monolithic

---=== Physical Characteristics ===---
Module Height (mm)                              30
Module Thickness (mm)                           2 front, 2 back
Module Width (mm)                               133.5
Module Reference Card                           B

---=== Manufacturer Data ===---
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W33
Assembly Serial Number                          0xXX1BE8XX
Part Number                                     KHX1866C10D3/8G   


Number of SDRAM DIMMs detected and decoded: 4
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2015 at 12:57am
Ok. Here's what I'd like you to check and or correct.

Below is what I was interested in. Well, ok enough now that I look at what you just posted.

Bank 1
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W43
Assembly Serial Number                          0xXX2C09XX
Part Number                                     KHX1866C10D3/8G


Bank 2
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W43
Assembly Serial Number                          0xXX2CF3XX
Part Number                                     KHX1866C10D3/8G  


Bank 3
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W33
Assembly Serial Number                          0xXX1B0BXX
Part Number                                     KHX1866C10D3/8G  


Bank 4
Module Manufacturer                             Kingston
Manufacturing Location Code                     0x07
Manufacturing Date                              2015-W33
Assembly Serial Number                          0xXX1BE8XX
Part Number                                     KHX1866C10D3/8G

Note in the above the highlighted RED Year-Week Codes of the four sticks.

I'd like you to separate these out into pairs. 2015-W33 as one pair, 2015-W43 as another pair. Put a small piece of tape on the side of the heat spreader on one pair to distinguish them from the other pair.

This gets them into as close of pairings as I'm aware as you didn't answer what these sticks came to you as.  Just four loose sticks or as kits.

I'm not familiar with how Linux enumerates memory Slot/Bank numbers so I'm asking you to bear with  me as I'm proceeding how I know will determine/help us both, my way unfortunately.

Put the W43 sticks in slots A1 and B1, with the W43 pair in A2 and B2.

Side Note: Oh. Do these have XMP Profiles programmed on them, do you know?

Ok, With them in the slots as I asked above go ahead and fire her up.

Post back afterwards please and we'll continue from knowing what happens when you fire her up this way.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2015 at 12:59am
Sorry. I just re-read. Came as individual sticks.

Proceed as I asked above.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pekseg Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2015 at 1:32am
Hi,

first, thanks for your effort.

I tested, but unfortunately it didn't help. I mean, the PC will not post.

In any combination (with 2 pieces) it posts, and it shows correctly 1866 (if I set the timing to AUTO)
But if all 4 banks are filled (in any order!) it wont posts, until I change the timing manually to 1600.

I'm pretty sure now that the BIOS has some issues with this.

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