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TRX40 Creator Error Code 62 |
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KMasonBX ![]() Newbie ![]() ![]() Joined: 12 Aug 2020 Location: United States Status: Offline Points: 26 |
![]() ![]() ![]() ![]() ![]() Posted: 12 Aug 2020 at 11:38pm |
Hi guys, I'm attempting my first build and I'm running into issue after issue. First my PSU was dead on arrival, got a new one yesterday and it was good to go. I boot up the PC and I didn't get a display and saw error code 05. Looked around and saw that had to do with the RAM. According to the QVL my RAM is only supported up 4 32gb DIMMs. I then booted with A2, B2, C2, and D2 slots filled and the error code changed to 62 which I understand is a PCI/e error. I disconnected my GPU and after cycling through, the Dr Debug went blank, showing no errors. So it feels safe to assume the issue is the GPU and not the M.2 SSD. I ran everything through PCPartPicker and all parts are compatible and the PSU delivers more than enough wattage. The GPU was always the least of my concerns because what I built this for graphics are unimportant, I basically just need it to get a display. Any help on how I can confirm if the GPU is defective or if is somehow not compatible with my board. Parts are below, thanks!
CPU - 3970x RAM - Corsair Vengeance LPX 4?32GB DDR-3200 Storage - Samsung 970 EVO 1TB M.2 2280 NVME GPU - Asus GeForce GTX 1650 4GB Phoenix OC Video Card PSU - Corsair 1000W 80+ Platinum Fully Modular ATX. Model HX |
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Offline Points: 23963 |
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Do you have another GPU to test with? It could be as simple as the CPU isn't installed
correctly, with the sheer size and number of pins on threadripper it is pretty easy to end up with a corner lifted and the pins not making proper contact in that region. When I build TR systems and have issues I typically reseat the CPU first as a matter of course. Also bare in mind that you can install the GPU in any slot so feel free to test it in others to be sure it isn't a conflict with slot 1. |
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KMasonBX ![]() Newbie ![]() ![]() Joined: 12 Aug 2020 Location: United States Status: Offline Points: 26 |
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If I reseat the CPU will I need to reapply thermal paste to my cooler or will the paste that's already applied still be fine?
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Offline Points: 23963 |
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I always clean and reapply if for no other reason than peace of mind. The only
time I reuse paste is if I am writing a review and am swapping CPUs frequently. Even then, I apply fresh paste for the thermal testing phase. A spec of dust can lower thermal efficiency significantly for example. |
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KMasonBX ![]() Newbie ![]() ![]() Joined: 12 Aug 2020 Location: United States Status: Offline Points: 26 |
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Tried everything imaginable including reseating the CPU and still getting the same 62 Dr. Debug error. |
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Offline Points: 23963 |
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Silly question, did you try clearing CMOS?
You can also try a minimal boot with just the CPU, 1 stick of RAM and GPU to rule out conflicts. Have you tried a different display output/cable? It could be a B2 (b2) error which is often the GPU not liking an HDMI cable. |
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KMasonBX ![]() Newbie ![]() ![]() Joined: 12 Aug 2020 Location: United States Status: Offline Points: 26 |
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Yep, I've cleared the CMOS before every new attempt. Tried a different HDMI cable and got the same error, also tried with no HDMI cable. Just going to suck it up an order a new GPU (don't have another accessible) and hope for the best.
Thanks for your help! |
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m&e_tech ![]() Newbie ![]() ![]() Joined: 21 Jan 2021 Location: Canada Status: Offline Points: 1 |
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I suspect the issue you're experiencing is due to an extra PCIe power connection missing on the motherboard. This is in addition to the separate PCIe power connections directly into your GPU.
Make sure you have a 6-pin PCIe power cable plugged into the "Graphics 12V Power Connector", which is #18 on page 1 of the manual. That seems to do the trick when you're getting code 62 on the TRX40 Creator motherboards. |
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