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Warranty Doubt. Please Help |
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Rakeshguptarocks 
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Joined: 09 Jan 2016 Location: Kolkata Status: Offline Points: 3 |
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 Topic: Warranty Doubt. Please HelpPosted: 09 Jan 2016 at 6:24pm |
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I bought a 970 extreme4 from flipkart last year and it showed 3 years of asrock india warranty but some people are telling me that there is only 1 year warranty provided by asrock india. Please clarify and help me someone. thanks in advance :)
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Online Points: 25028 |
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Posted: 09 Jan 2016 at 7:13pm |
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The warranty set by your re-seller must be honored. Even if ASRock had no policy at all, if the (e)store you purchased it from stated 3 years then they are obligated to honor that claim legally. ASRock's official policy is 1 year but that is what they offer as a manufacturer to the re-seller as the default warranty package. I suspect they may have extended warranty plans that re-sellers can pay for.
If the store you bought it from said 3 year warranty then they have to honor it. You will need to return the product to the store. Now if your purchase had no warranty from the re-seller then you would have to return the product to ASRock at which point after ~1 year from the time of purchase the warranty would be expired. I hope this makes sense.
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