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xxEzxx ![]() Newbie ![]() Joined: 14 Nov 2020 Location: Virginia Status: Offline Points: 27 |
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https://youtu.be/jmmD2KliuSg
https://youtu.be/-EGloPBj_tg |
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Online Points: 26663 |
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Open a support ticket with ASRock Tech Support and make sure you link the image
and video: https://event.asrock.com/tsd.asp If it were not for those marks I would suggest taking the board out of the case and setting it up on top of it's box with just the CPU, RAM and possibly GPU (if you are using a CPU with an "F" designation). If your CPU does not end with an "F" then you don't need the GPU, just use the board's display output. You can go ahead and try this anyway, it will rule out potential shorts against the case. Without a clear image of that socket I can't tell if it's just a harmless molding defect, something spilled or a damaged socket. ASRock's Tech Support department will be able to advise you, likely to return the board to the retailer you purchased it from. To be clear, there are steps we could take to troubleshoot here but after seeing that pic I would contact support and ask them to clarify. Let us know what they recommend. |
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Online Points: 26663 |
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The GPU fans are supposed to spin down when the card is under a certain thermal
target, after seeing the video (which you posted while I was posting the above), I can see now what you were concerned about. It's normal for many modern GPUs. So, am I understanding correctly that you get different codes when you use a single stick of RAM then the other one in the same slot? When you have the A2 code, is there a signal to your monitor? A2 is at the very end of the POST process and typically the system is showing a display when this code flashes. If you are getting a display output (something on the screen, likely the ASRock logo) then by the looks of it you may have a bad stick of RAM. |
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xxEzxx ![]() Newbie ![]() Joined: 14 Nov 2020 Location: Virginia Status: Offline Points: 27 |
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I'll uh plug the monitor back in and give it a shot alpha a2 meant that the ram is in the wrong slot
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Online Points: 26663 |
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Great, let me know what happens. It may have been RAM all along and those areas
in the socket may simply be discolored. Tough doing this via a forum but we will get there. |
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xxEzxx ![]() Newbie ![]() Joined: 14 Nov 2020 Location: Virginia Status: Offline Points: 27 |
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So no display... I tried clearing CMOS and trying each stick again one stick produces 44 and the other stick produces A2.
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Online Points: 26663 |
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What happens when you try without any RAM in, you should get a different code.
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xxEzxx ![]() Newbie ![]() Joined: 14 Nov 2020 Location: Virginia Status: Offline Points: 27 |
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Ram https://imgur.com/gallery/XIOl6Cj
This is my ram going to unplugg ram now one sec |
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xxEzxx ![]() Newbie ![]() Joined: 14 Nov 2020 Location: Virginia Status: Offline Points: 27 |
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Code is 53
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Xaltar ![]() Moderator Group ![]() ![]() Joined: 16 May 2015 Location: Europe Status: Online Points: 26663 |
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That kit is on your board's supported list, I am guessing Z490 Taichi by the pics,
which means it should work with your system fine so if it is not working then either the RAM is DOA or there is an issue with that socket as I mentioned earlier. The thing that is throwing me is that it should pop the same code regardless of which stick is installed if it's this socket that is the issue. It's a bit of a head scratcher. Have you tried a single stick (the one that gives the A2 code) in each slot and see if any slots give you a display? |
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