(Solved)ASRock RX6800 Challenger Poor Performance

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   Look at these screenshots for the official results. All Asrock benchmarks are very bad overall compared with the other brands and even with the reference card. 
I have tested Watch dogs: Legion as well and my benchmark average fps is 63 FPS at ultra settings 1440p RTX off with maximum possible overclock. A friend of mine with the Sapphire model gets with the same settings 73 FPS average. This is a 15% decrease in the performance and this is in all Asrock models,

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siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 30 Jan 2021 at 5:29am
	Look at these screenshots for the official results. All Asrock benchmarks are very bad overall compared with the other brands and even with the reference card. I have tested Watch dogs: Legion as well and my benchmark average fps is 63 FPS at ultra settings 1440p RTX off with maximum possible overclock. A friend of mine with the Sapphire model gets with the same settings 73 FPS average. This is a 15% decrease in the performance and this is in all Asrock models,

siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 30 Jan 2021 at 4:44am
	one more thing, did you try to record your gameplay with ReLive? Please, try and tell me if you have any recording issues. Thank you!

siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 30 Jan 2021 at 4:42am
	110% is an even worse result than mine. OK, please let me know if you find something in feather research

picmanjoe Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 Jan 2021 Location: Georgia, USA Status: Offline Points: 5	Post Options Post Reply Quote picmanjoe Report Post Thanks(0) Quote Reply Posted: 30 Jan 2021 at 4:38am
	Sorry to hear that. Just ran userbenchmark again and got a 110%, or 0th percentile of my card type. I wrote ASRock tech support (twice). The second time they just sent me instructions for an RMA when I was just asking for some troubleshooting help. So I'm shipping it back Monday. I'll let you know if the replacement is any better. Might be an avenue to explore.

siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 30 Jan 2021 at 1:17am
	Same issue here. I have ASRock Radeon RX 6800 XT Phantom Gaming D OC and I have poor results in performance majored in benchmarks and games. For example, in https://www.userbenchmark.com/UserRun/39154019 the maximum result which I can achieve is 122% overall with the maximum overclock while other models like MSI, Sapphire, etc. achieve much more like 140 - 150%. If you search in the results only the Asrock models have a 119-122% score. Another issue that I have is when I start recording the gameplay with OBS or Relive the I receive a black screen and I think it's a GPU hardware problem. I have tried everything - drivers, fresh installation, and even on a different computer. It's very annoying

picmanjoe Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 Jan 2021 Location: Georgia, USA Status: Offline Points: 5	Post Options Post Reply Quote picmanjoe Report Post Thanks(0) Quote Reply Posted: 17 Jan 2021 at 8:35am
	Just finished a build and everything is running great except the GPU. I've tried uninstalling the Radeon drivers, overclocking the GPU, undervolting the GPU, and overclocking the VRAM in various combinations. Though I get about a max increase in performance of 8-12% by doing this, the benchmarks I've run (userbenchmark, 3D Mark, etc., have me at no more than the 4th percentile of all cards of this model. I've also tried rolling back to an earlier version of drivers with no impact. The card seems to hit the specified manufacturer speeds during gameplay (1900MHz on average), and things generally run well, but I worry that I'm leaving 20% of the card's performance on the table (just to get to the 50th percentile of all cards). If anyone has any ideas on what might be happening here, I would appreciate your thoughts. System config: MSI MAG x570 Tomahawk MB 16MB (x2) GSkill 3600 memory Samsung 970 Evo Plus 1TB boot/game drive ASRock RX 6800 Challenger Pro 16G OC LG 27GN850 monitor (1440p, 144hz native) Edited by ASRock_TSD - 14 May 2021 at 3:01pm