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Asrock rx 6800 phantom D lighting issue

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hatebringer View Drop Down
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    Posted: 21 Jan 2021 at 1:40pm
They work but the rgbled software doesn't give me an option for razer connection to be enabled. was this support dropped?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jan 2021 at 4:26pm
Dear Hatebringer,

Thank you for choosing ASRock.
Regarding your question, which motherboard are you using?
If the motherboard support Polychrome RGB, the graphics card can SYNC with motherboard and support Chroma connect function.

Thank you!
Yours truly,
ASRock TSD
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hatebringer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hatebringer Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jan 2021 at 7:38am
Originally posted by ASRock_TSD ASRock_TSD wrote:

Dear Hatebringer,

Thank you for choosing ASRock.
Regarding your question, which motherboard are you using?
If the motherboard support Polychrome RGB, the graphics card can SYNC with motherboard and support Chroma connect function.

Thank you!
Yours truly,
ASRock TSD


if you look at the title of the thread it's the video card Asroc rx 6800 Phantom D OC.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jan 2021 at 10:04am
Dear Hatebringer,

The RX6800 Phantom Gaming D supports Razer Chroma connect when the card installed at ASRock Polychrome supported motherboard.
Please sync the graphic cards to the motherboard and enabled the Chroma connect option.

Thank you!
Yours truly,
ASRock TSD
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Radcon View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Radcon Quote  Post ReplyReply Direct Link To This Post Posted: 01 Feb 2021 at 11:01pm
I am having similar issues connecting my 6900 XT Phantom Gaming card.

I have no option to sync it with Chroma, other screenshots, and videos I have seen it says "Chroma Connect" at the top of the Polychrome Sync window, but I only have the option for "SYNC"

I have the x570 Taichi Razer edition MB.

I was hoping it would be simple to sync but I've been unable to find a way so far.
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hatebringer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hatebringer Quote  Post ReplyReply Direct Link To This Post Posted: 12 Jul 2021 at 9:50am
no not necro bumping..

soo yea seems the polychrome versions for this graphics card no longer see the graphics card.

i've upgraded to a asroc x570 phantom gaming 4 and now the polychrome software doesn't see my graphics card only the motherboard header. so i can't change the led lights on the graphics card any more.

i've updated the vbios
i've pudated the mlb bios

no dice

going to start a new thread if this seems to be thought of as nocro posting.
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