X99-WS, SM951 NVMe, Windows 10 Oddities |
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GuruNot
Newbie Joined: 20 Aug 2015 Status: Offline Points: 37 |
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Posted: 23 Jan 2016 at 10:02pm |
I have logged a ticket about this but I thought I would ask the forums to see if anyone has any thoughts. There is a fair bit to go through so please hang in there.
My setup is as follows: i7-5930k (Stock) Asrock X99-WS now running Bios 2.10 (Was Running 1.95) 32GB RAM - Corsair Vengance LPX DDR4 2666Mhz - Currently at 2133Mhz (not enabled XMP) EVGA 980Ti Classified (Stock) 256GB PLEXTOR PX-256M5Pro (SSD) - \\?\GLOBALROOT\device\harddisk0\ 2TB Hitachi HDS5C3020ALA632 (SATA) - \\?\GLOBALROOT\device\harddisk1\ 1TB Hitachi HDT721010SLA360 (SATA) -\\?\GLOBALROOT\device\harddisk2\ 512GB NVMe SAMSUNG MZVPV512 - \\?\GLOBALROOT\device\harddisk3\ OS is Windows 10 build 10240 installed in UEFI mode and booting fine from the Samsung NVMe Drive. DISKPART> list disk Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 238 GB 0 B Disk 1 Online 1863 GB 1024 KB * Disk 2 Online 931 GB 1024 KB Disk 3 Online 476 GB 0 B * DISKPART> select disk 3 Disk 3 is now the selected disk. DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Recovery 450 MB 1024 KB Partition 2 System 100 MB 451 MB Partition 3 Reserved 16 MB 551 MB Partition 4 Primary 476 GB 567 MB So my C: Drive is Partition 4 on Disk 3, UEFI Boot Partition is Partition 2 on Disk 3 and my Windows Recovery Partition is partition 1 on Disk 3. And the (WinRE) recovery environment seemed to be configured as it should: C:\Windows\system32>reagentc /info Windows Recovery Environment (Windows RE) and system reset configuration Information: Windows RE status: Enabled Windows RE location: \\?\GLOBALROOT\device\harddisk3\partition1\Recovery\WindowsRE Boot Configuration Data (BCD) identifier: {BCDGUID1} Recovery image location: Recovery image index: 0 Custom image location: Custom image index: 0 REAGENTC.EXE: Operation Successful. Ok roll on to November and Microsoft release Version 1511 (Build 10586) and I go to install it .... I do this via windows updates which seems to go well, but on the first reboot I am met with a Windows error 0xc00000bb "Required Device isnt connected or cant be accessed" ... when I get back in to windows after it has rolled back I am greeted by the 0XC190010 0x20017 error "installation failed in the SAFE_OS phase with an error during Boot operation". I tried several times over the next few weeks all with the same error. In January 2016 I use the media creation tool and try the upgrade from the pen and the local ESD folder all fail with the same error on that first reboot. So having done some more digging I release that during that first reboot it tries to reboot in to a recovery environment to replace a bunch of windows files. With that in mind from my operational 10240 build I try and reboot in to RE, I tried both the shift method during reboot and bcdedit boottore . Amazingly it failed with exactly the same error. 0xc00000bb "Required Device isnt connected or cant be accessed" for some reason the PC will not access either winre.wim or boot.sdi on Harddisk3 (the Samsung NVMe M.2 Drive) ... Using information found at https://social.technet.microsoft.com/Forums/en-US/9801aa0a-d876-4699-a31d-ba4ca08eea50/solved-how-do-i-prepare-windows-recovery-environment-on-windows-10-taking-backup-measures-on-your?forum=WinPreview2014Setup I move the recovery environment to harddisk0 my Plextor SSD and much to my surprise it no longer generated the error, it still did not load however and seemed to crash my PC. So I moved WinRE to harddisk1, the 2TB normal HD and it worked fine!!!! C:\Windows\system32>reagentc /info Windows Recovery Environment (Windows RE) and system reset configuration Information: Windows RE status: Enabled Windows RE location: \\?\GLOBALROOT\device\harddisk1\partition2\Recovery\WindowsRE Boot Configuration Data (BCD) identifier: {BCDGUID1} Recovery image location: Recovery image index: 0 Custom image location: Custom image index: 0 REAGENTC.EXE: Operation Successful. Thinking this may be a bios related issue, I upgrade to 2.10 and moved winre envrionment back to the dedicated partition but it still errored. As I have a working WinRE environment off the SATA drive I am about to re-attempt the upgrade, I have a nasty feeling however that as part of the upgrade it refers/links to the WinRE/Ramdisk in $Windows.~BT which always gets created on C (M2) and therefore will not work on the reboot!! I have not been able to find a way to get that directory created on another drive. Does anyone know why the machine will not reboot in to a winre environment located on the M.2 NVMe SSD - yet it will boot in to an operating system on the device. I have tried all the permutations for CSM in the Bios and the only thing listed my bootlist in Bios is Windows Boot Manager. Has anyone else had the same issue ? Edited by GuruNot - 28 Jan 2016 at 3:28am |
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Intel Core i7 5930K | ASRock X99 WS | 32GB Corsair Vengeance LPX
EVGA GTX 980 Ti Classified ACX 2.0+ | SM951 M2 NVMe | QPAD MK-85 DeathAdder Chroma | Phanteks Enthoo Primo | AX860i | Win 10 Pro x64 |
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GuruNot
Newbie Joined: 20 Aug 2015 Status: Offline Points: 37 |
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With the native recovery environment working I just tried the upgrade again using the USB pen, this failed with the same 0xc00000bb error, it seems the "upgrade Reboot" winre.wim/boot.sdi is on the C: Drive which is not accessible to the bios!!
Edited by GuruNot - 28 Jan 2016 at 3:28am |
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Intel Core i7 5930K | ASRock X99 WS | 32GB Corsair Vengeance LPX
EVGA GTX 980 Ti Classified ACX 2.0+ | SM951 M2 NVMe | QPAD MK-85 DeathAdder Chroma | Phanteks Enthoo Primo | AX860i | Win 10 Pro x64 |
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parsec
Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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To (not) answer your specific question, no I don't know why.
But if you installed Windows 10 on your SM951 with even one other drive connected to the PC at that time, then the System partition in use could be on another drive. Actually that is a given if more than the target OS drive was powered on during the Win 10 installation. Or, if any of your other drives have a left over System partition on it, that could be causing the confusion. Given the fix you came up with, moving a partition to the Plextor SSD, there seemed to be some type of confusion like I described, or possibly a corruption of a partition on the SM951. You should run Diskpart and examine the partitions on all of your drives. But at this point that may not provide an answer. I recently installed Win 10 10240 on a RAID 0 array of two 950 Pros, in UEFI mode. I updated to 10586 via Windows Update just two days ago, by coincidence. I did not have the problem you had. I'm using that PC now. It is a different platform (Z170), and I did not check the UEFI versions for your board. I don't know how this could be caused by a BIOS problem. Given all you've done to fix your issue, it may be impossible to show it is a BIOS problem. A UEFI booting Windows installation on a SATA SSD can boot with CSM Enabled, but I doubt a PCIe SSD can, since it should require the EFI boot loader. That is not used when CSM is Enabled. |
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GuruNot
Newbie Joined: 20 Aug 2015 Status: Offline Points: 37 |
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Just to clarify, moving the Recovery environment to the SSD did stop the error, but it did not load the recovery environment, it crashed. It was not successful until i moved it to the 2TB GPT Disk.
No evidence of any other system partitions, only the ones on the sm951: DISKPART> select disk 0 Disk 0 is now the selected disk. DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 238 GB 1024 KB DISKPART> select disk 1 Disk 1 is now the selected disk. DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Reserved 128 MB 17 KB Partition 2 Primary 1862 GB 129 MB DISKPART> select disk 2 Disk 2 is now the selected disk. DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Primary 292 GB 31 KB Partition 2 Primary 638 GB 292 GB DISKPART> select disk 3 Disk 3 is now the selected disk. DISKPART> list partition Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Recovery 450 MB 1024 KB Partition 2 System 100 MB 451 MB Partition 3 Reserved 16 MB 551 MB Partition 4 Primary 476 GB 567 MB I am a bit baffled to say the least. |
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Intel Core i7 5930K | ASRock X99 WS | 32GB Corsair Vengeance LPX
EVGA GTX 980 Ti Classified ACX 2.0+ | SM951 M2 NVMe | QPAD MK-85 DeathAdder Chroma | Phanteks Enthoo Primo | AX860i | Win 10 Pro x64 |
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GuruNot
Newbie Joined: 20 Aug 2015 Status: Offline Points: 37 |
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Is defo looks like it is uefi booting off the sm951 System Partition. Msinfo shows:
OS Name Microsoft Windows 10 Pro Version 10.0.10240 Build 10240 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name Blank System Manufacturer To Be Filled By O.E.M. System Model To Be Filled By O.E.M. System Type x64-based PC System SKU To Be Filled By O.E.M. Processor Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz, 3501 Mhz, 6 Core(s), 12 Logical Processor(s) BIOS Version/Date American Megatrends Inc. P2.10, 07/01/2016 SMBIOS Version 2.8 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASRock BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Desktop Secure Boot State Off PCR7 Configuration Binding Not Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United Kingdom Hardware Abstraction Layer Version = "10.0.10240.16392" And using WinObj to check the translation for \Device\HarddiskVolume2 shows it equates to Harddisk3partition2 |
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Intel Core i7 5930K | ASRock X99 WS | 32GB Corsair Vengeance LPX
EVGA GTX 980 Ti Classified ACX 2.0+ | SM951 M2 NVMe | QPAD MK-85 DeathAdder Chroma | Phanteks Enthoo Primo | AX860i | Win 10 Pro x64 |
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ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8547 |
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Dear customer,
This is ASRock Technical Support Department. Thank you for the query. On your case, we recommend you to remove another HDD/SSD, install only SM951 to reinstall the Windows 10 for try. If the BSOD screen still, please use another SSD/HDD to verify. Kindest Regards, ASRock TSD |
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GuruNot
Newbie Joined: 20 Aug 2015 Status: Offline Points: 37 |
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Exactly the same issue when installing with just the M.2 connected.
I did a clean install, as soon as configured attempted to reboot in to the recovery environment and was greeted with the 0xc00000bb error. I will try installing the SSD tomorrow. Edited by GuruNot - 28 Jan 2016 at 3:28am |
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Intel Core i7 5930K | ASRock X99 WS | 32GB Corsair Vengeance LPX
EVGA GTX 980 Ti Classified ACX 2.0+ | SM951 M2 NVMe | QPAD MK-85 DeathAdder Chroma | Phanteks Enthoo Primo | AX860i | Win 10 Pro x64 |
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parsec
Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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I agree your system seems to be free of rogue system (boot) partitions.
The question now is why does it seem that the recovery partition is corrupted. Or perhaps there is an issue with the RE and the Samsung NVMe driver, which I assume you have installed? How do you boot into the RE? What is the procedure? Do you use a recovery USB flash drive, for example, with the reagentc command? FYI, when I run reagentc /info, the Boot Configuration Data (BSD) identifier is shown as a full GUID string, not an environment variable. You might want to check the procedure for using the RE environment, since it is easy to make a mistake attempting to use it. Are you planning on just putting the SSD back in the PC, or installing Win 10 on it for a test? It would be interesting if the SSD's recovery environment worked for you. |
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GuruNot
Newbie Joined: 20 Aug 2015 Status: Offline Points: 37 |
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I did not have the Samsung NVMe driver loaded I was using the Native Microsoft one , I have since installed Versions 1.1 of the Samsung Driver and that has made no difference. To be honest I am not sure that it even comes in to play at that point.
I have tried both ways to the boot in to WinRE , running the command line: reagentc.exe /boottore and then rebooting. Or Following Step 2 at http://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10 choosing startup repair under Advanced options. This launches winre just like a build upgrade does. Neither method works, I still get the 0xc00000bb error. With regards to the part of the post with the BCD Data, I do a get a string there too, I chose not to post it for privacy reasons. The SSD is one of the drives that is already in the PC I will flatten the OS on the SM951 and do a UEFI Install of Windows 10 to that to see if things work. Edited by GuruNot - 28 Jan 2016 at 3:46am |
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Intel Core i7 5930K | ASRock X99 WS | 32GB Corsair Vengeance LPX
EVGA GTX 980 Ti Classified ACX 2.0+ | SM951 M2 NVMe | QPAD MK-85 DeathAdder Chroma | Phanteks Enthoo Primo | AX860i | Win 10 Pro x64 |
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GuruNot
Newbie Joined: 20 Aug 2015 Status: Offline Points: 37 |
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Just for info, if I follow Step 2 at
http://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10 all the way through as stated in the article after rebooting I get to the to startup settings screen as shown. If i press F10 for more options it displays the option to reboot in to the Recovery Environment. If i choose that option it also crashes out with 0xc00000bb So I am off to reinstall Windows 10 again on my System, this time to my Plextor SSD. Edited by GuruNot - 28 Jan 2016 at 3:48am |
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Intel Core i7 5930K | ASRock X99 WS | 32GB Corsair Vengeance LPX
EVGA GTX 980 Ti Classified ACX 2.0+ | SM951 M2 NVMe | QPAD MK-85 DeathAdder Chroma | Phanteks Enthoo Primo | AX860i | Win 10 Pro x64 |
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