Burnout ASRock X570 Extreme4

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   Hello
Motherboard Asrock X570 Extreme4 SN 98M0XB052953 stopped working.
There are traces of burnout on the reverse side. Photo link: https://photos.app.goo.gl/pkbP3Z5AN3FPVUse7
The device was used normally. 
The device was in operation for only a week.
The power supply and other system components are working properly.
Most likely this malfunction is caused by the failure of the SMD components.
Please clarify whether this case is covered be the warranty?

P.S. I received no response from technical support. Appeal from May 20.

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Eyeofuchiha1992 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 May 2021 Location: Almaty Status: Offline Points: 20	Post Options Post Reply Quote Eyeofuchiha1992 Report Post Thanks(0) Quote Reply Topic: Burnout ASRock X570 Extreme4 Posted: 28 May 2021 at 1:39pm
	Hello Motherboard Asrock X570 Extreme4 SN 98M0XB052953 stopped working. There are traces of burnout on the reverse side. Photo link: https://photos.app.goo.gl/pkbP3Z5AN3FPVUse7 The device was used normally. The device was in operation for only a week. The power supply and other system components are working properly. Most likely this malfunction is caused by the failure of the SMD components. Please clarify whether this case is covered be the warranty? P.S. I received no response from technical support. Appeal from May 20.

kleech Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 May 2021 Status: Offline Points: 140	Post Options Post Reply Quote kleech Report Post Thanks(0) Quote Reply Posted: 28 May 2021 at 8:12pm
	I can't answer your questions, but it seems that one of VRMs burned. By the way, what CPU was installed here?

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 28 May 2021 at 11:33pm
	contact seller first.. should be able to return within 30 day window. If you bought it used, then you are probably screwed without any kind of "official" receipt. Edited by ThreeDee - 28 May 2021 at 11:34pm
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