ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - USB Issues
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

USB Issues

 Post Reply Post Reply
Author
Message Reverse Sort Order
midigark View Drop Down
Newbie
Newbie
Avatar

Joined: 19 May 2021
Location: Illinois, USA
Status: Offline
Points: 160
Post Options Post Options   Thanks (0) Thanks(0)   Quote midigark Quote  Post ReplyReply Direct Link To This Post Topic: USB Issues
    Posted: 16 Jun 2021 at 5:40am
Thanks for the reply.

It's a wired keyboard.
Logitech G810 (four years old)
and
Logitech G910 (brand new)

Both do the same thing.

Random, maybe after 15 or 30 min, maybe an hour.

Unplugging and replugging does not reinitialize the port, nor does changing the port.

Wireless USB and BT devices continue to work. (I think)
Logitech Mouse (old)
Logitech Headset (new)
Unknown BT Ear Buds (new)
Back to Top
RLGL View Drop Down
Senior Member
Senior Member
Avatar

Joined: 29 Jul 2018
Location: MN
Status: Offline
Points: 1995
Post Options Post Options   Thanks (0) Thanks(0)   Quote RLGL Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jun 2021 at 11:15pm
Get the receiver for the usb away from the case. (on an extension cable)
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi

Back to Top
midigark View Drop Down
Newbie
Newbie
Avatar

Joined: 19 May 2021
Location: Illinois, USA
Status: Offline
Points: 160
Post Options Post Options   Thanks (0) Thanks(0)   Quote midigark Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jun 2021 at 9:30pm
New/Old topic not answered in old post

ASRock AB350M Pro4 (not R2.0)
Logitech G810 Orion AND brand new Logitech G910 Spectrum (keyboards)
RYZEN 5 1600X

After updating BIOS from 3.0 to 5.1 in an attempt to get the USB 3.0 working on a Sabrent USB3 external case with a Samsung 450GB 970 EVO SSD, it was discovered that the brand new USB 3 dongle cable was defective and only running at USB 2.0 speeds. (Sabrent tested good with new cable on different system)

Still at BIOS 5.10

Updated memory and tested Geil Orion 32GB (2x16) ran at 2166 and now at 3000 without problems.

At seemingly random intervals, the 4 year old Logitech G810 began to glitch and stop working.

There were no problems prior to updating to BIOS 5.10

The case was just cleaned, new fans (Noctua) and all parts/cables reseated except CPU.

Keyboard has been plugged into the "keyboard" USB 2.0 port above the PS2 connector, it is now plugged into one down by the RJ-45 port.

Still locking up.

Windows is current version and completely up to date.

I have 3 BIOS updates remaining: 5.5 / 5.8 / 5.9
Is there any chance that one of those is going to help with this USB Issue?
Or has the pooch been...you know.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.141 seconds.