ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X470D4U/p4.20/Ryzen5600G 'fatal error' @ GPU boot
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X470D4U/p4.20/Ryzen5600G 'fatal error' @ GPU boot

 Post Reply Post Reply Page  <123>
Author
Message
jwbrown77 View Drop Down
Newbie
Newbie


Joined: 12 Feb 2022
Status: Offline
Points: 90
Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Feb 2022 at 5:31am
Also hitting this :( - have already verified newest BIOS is installed.

uname -a
Linux server 5.16.7-arch1-1 #1 SMP PREEMPT Sun, 06 Feb 2022 16:47:29 +0000 x86_64 GNU/Linux

---

AMD 5750G on X570D4U:

Motherboard:
*-core
       description: Motherboard
       product: X570D4U
       vendor: ASRockRack
       physical id: 0
       serial: 215407990000092
     *-firmware
          description: BIOS
          vendor: American Megatrends International, LLC.
          physical id: 0
          version: P1.20
          date: 05/19/2021
          size: 64KiB
          capacity: 16MiB
          capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer int10video acpi usb biosbootspecification uefi

---

lscpu:

Architecture:            x86_64
CPU op-mode(s):        32-bit, 64-bit
Address sizes:        48 bits physical, 48 bits virtual
Byte Order:            Little Endian
CPU(s):                  16
On-line CPU(s) list:   0-15
Vendor ID:               AuthenticAMD
BIOS Vendor ID:        Advanced Micro Devices, Inc.
Model name:            AMD Ryzen 7 PRO 5750G with Radeon Graphics
    BIOS Model name:     AMD Ryzen 7 PRO 5750G with Radeon Graphics
    CPU family:          25
    Model:               80
    Thread(s) per core: 2
    Core(s) per socket: 8
    Socket(s):           1
    Stepping:            0
    Frequency boost:     enabled
    CPU max MHz:        4672.0698
    CPU min MHz:        1400.0000
    BogoMIPS:            7602.48
    Flags:               fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl no
                         nstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy
                          abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmc
                         all fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local
                          clzero irperf xsaveerptr rdpru wbnoinvd arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_sp
                         ec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm

---

The actual error in the dmesg on startup:

[    4.322788] [drm] amdgpu kernel modesetting enabled.
[    4.322810] vga_switcheroo: detected switching method \_SB_.PCI0.GP17.VGA_.ATPX handle
[    4.322927] ATPX version 1, functions 0x00000000
[    4.328753] amdgpu: Virtual CRAT table created for CPU
[    4.328760] amdgpu: Topology: Add CPU node
[    4.328825] amdgpu 0000:30:00.0: enabling device (0000 -> 0003)
[    4.328854] [drm] initializing kernel modesetting (RENOIR 0x1002:0x1638 0x1002:0x1636 0xD8).
[    4.328857] amdgpu 0000:30:00.0: amdgpu: Trusted Memory Zone (TMZ) feature enabled
[    4.328863] [drm] register mmio base: 0xFCD00000
[    4.328864] [drm] register mmio size: 524288
[    4.329962] [drm] add ip block number 0 <soc15_common>
[    4.329963] [drm] add ip block number 1 <gmc_v9_0>
[    4.329963] [drm] add ip block number 2 <vega10_ih>
[    4.329964] [drm] add ip block number 3 <psp>
[    4.329965] [drm] add ip block number 4 <smu>
[    4.329965] [drm] add ip block number 5 <dm>
[    4.329966] [drm] add ip block number 6 <gfx_v9_0>
[    4.329967] [drm] add ip block number 7 <sdma_v4_0>
[    4.329968] [drm] add ip block number 8 <vcn_v2_0>
[    4.329969] [drm] add ip block number 9 <jpeg_v2_0>
[    4.336166] [drm] BIOS signature incorrect 0 0
[    4.336168] amdgpu 0000:30:00.0: BAR 6: can't assign [??? 0x00000000 flags 0x20000000] (bogus alignment)
[    4.341687] [drm] BIOS signature incorrect 0 0
[    4.341688] amdgpu 0000:30:00.0: amdgpu: Unable to locate a BIOS ROM
[    4.341689] amdgpu 0000:30:00.0: amdgpu: Fatal error during GPU init
[    4.341690] amdgpu 0000:30:00.0: amdgpu: amdgpu: finishing device.
[    4.341697] BUG: unable to handle page fault for address: ffffffffffffffe0
[    4.341713] #PF: supervisor read access in kernel mode
[    4.341722] #PF: error_code(0x0000) - not-present page
[    4.341730] PGD 236015067 P4D 236015067 PUD 236017067 PMD 0
[    4.341740] Oops: 0000 [#1] PREEMPT SMP NOPTI
[    4.341747] CPU: 12 PID: 2169 Comm: systemd-udevd Tainted: P        W OE     5.16.7-arch1-1 #1 bfe93919463c4b684e2777983a4bf36298ffe741
[    4.341765] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./X570D4U, BIOS P1.20 05/19/2021
[    4.341778] RIP: 0010:ttm_device_clear_dma_mappings+0x4e/0x220 [ttm]
[    4.341791] Code: 83 ec 18 e8 c4 a7 6d d7 eb 09 09 ca 78 3d 4d 85 e4 75 44 48 8b 83 28 08 00 00 4c 39 e8 0f 84 91 00 00 00 48 8b ab 28 08 00 00 <8b> 55 e0 4c 8d a5 80 fe ff ff 48 8d 7d e0 85 d2 74
d7 8d 4a 01 89
[    4.341816] RSP: 0018:ffffb093c19cf9d8 EFLAGS: 00010213
[    4.341824] RAX: 0000000000000000 RBX: ffffa0c4e70e5280 RCX: 0000000000000000
[    4.341834] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000
[    4.341844] RBP: 0000000000000000 R08: 0000000000000000 R09: 0000000000000000
[    4.341853] R10: 0000000000000000 R11: 0000000000000000 R12: ffffa0c4e70e5280
[    4.341863] R13: ffffa0c4e70e5aa8 R14: ffffa0c4e70e5a90 R15: ffffa0c4e70e0000
[    4.341873] FS: 00007fb7cfb63a40(0000) GS:ffffa0e35e500000(0000) knlGS:0000000000000000
[    4.341884] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[    4.341892] CR2: ffffffffffffffe0 CR3: 000000012cf2e000 CR4: 0000000000750ee0
[    4.341903] PKRU: 55555554
Back to Top
amissus View Drop Down
Newbie
Newbie


Joined: 10 Jan 2022
Status: Offline
Points: 165
Post Options Post Options   Thanks (2) Thanks(2)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 13 Feb 2022 at 7:53pm
All of you with this issue, write to the Asrock support as I did. There has to be something wrong with BIOS.
Back to Top
jwbrown77 View Drop Down
Newbie
Newbie


Joined: 12 Feb 2022
Status: Offline
Points: 90
Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Feb 2022 at 11:25am
Originally posted by amissus amissus wrote:

All of you with this issue, write to the Asrock support as I did. There has to be something wrong with BIOS.


Yep - I did yesterday. Anyone else who hasn't should do so.
Back to Top
jwbrown77 View Drop Down
Newbie
Newbie


Joined: 12 Feb 2022
Status: Offline
Points: 90
Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2022 at 6:49am
As I have not received any reply from AsRock regarding my ticket:

Bump.
Back to Top
amissus View Drop Down
Newbie
Newbie


Joined: 10 Jan 2022
Status: Offline
Points: 165
Post Options Post Options   Thanks (0) Thanks(0)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 03 Mar 2022 at 5:00pm
I have sent again question to european central what is status of this problem, because they are silent for a few weeks and they answer me, they waiting for message from HQ and their engineers. It's quite misery, such technical support.
Back to Top
jwbrown77 View Drop Down
Newbie
Newbie


Joined: 12 Feb 2022
Status: Offline
Points: 90
Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2022 at 10:18pm
Originally posted by amissus amissus wrote:

I have sent again question to european central what is status of this problem, because they are silent for a few weeks and they answer me, they waiting for message from HQ and their engineers. It's quite misery, such technical support.


Thanks for the update. I haven't received any ticket reply at all other than the initial autoresponder that they received it.

I don't think it's too much for us to ask that this works considering the CPU is on their HCL.

Hopefully they are able to work it out soon.
Back to Top
amissus View Drop Down
Newbie
Newbie


Joined: 10 Jan 2022
Status: Offline
Points: 165
Post Options Post Options   Thanks (0) Thanks(0)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 04 Mar 2022 at 10:30pm
CPU is on HCL, but provided BIOS contains AGESA version only with "initial" support what I have googled and also older microcode for 5000G CPUs. I am disappointed. Asrock server boards - obsolete BIOSes and slow or none support. Asrock motherboards for desktop segment have regular updates.
Back to Top
jwbrown77 View Drop Down
Newbie
Newbie


Joined: 12 Feb 2022
Status: Offline
Points: 90
Post Options Post Options   Thanks (0) Thanks(0)   Quote jwbrown77 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2022 at 5:12am
Still no reply to the ticket I opened one month ago today. I would be satisfied with a "we're looking into it" or at least some acknowledgement.

Bump.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 24398
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2022 at 5:49am
I am afraid I don't have any contacts in ASRock's server/workstation support
division, at least I suspect it's under a different support division, it only makes
sense.

I will see if my contacts in their regular support channels can assist.
Back to Top
amissus View Drop Down
Newbie
Newbie


Joined: 10 Jan 2022
Status: Offline
Points: 165
Post Options Post Options   Thanks (0) Thanks(0)   Quote amissus Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2022 at 7:11pm
From today for x470d4u there is available "beta zone", where BIOS 4.24 can be downloaded:

https://www.asrockrack.com/general/productdetail.asp?Model=X470D4U#Download

Trying it now.
Back to Top
 Post Reply Post Reply Page  <123>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.094 seconds.