X470D4U/p4.20/Ryzen5600G 'fatal error' @ GPU boot |
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jwbrown77
Newbie Joined: 12 Feb 2022 Status: Offline Points: 90 |
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Also hitting this :( - have already verified newest BIOS is installed.
uname -a Linux server 5.16.7-arch1-1 #1 SMP PREEMPT Sun, 06 Feb 2022 16:47:29 +0000 x86_64 GNU/Linux --- AMD 5750G on X570D4U: Motherboard: *-core description: Motherboard product: X570D4U vendor: ASRockRack physical id: 0 serial: 215407990000092 *-firmware description: BIOS vendor: American Megatrends International, LLC. physical id: 0 version: P1.20 date: 05/19/2021 size: 64KiB capacity: 16MiB capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer int10video acpi usb biosbootspecification uefi --- lscpu: Architecture: x86_64 CPU op-mode(s): 32-bit, 64-bit Address sizes: 48 bits physical, 48 bits virtual Byte Order: Little Endian CPU(s): 16 On-line CPU(s) list: 0-15 Vendor ID: AuthenticAMD BIOS Vendor ID: Advanced Micro Devices, Inc. Model name: AMD Ryzen 7 PRO 5750G with Radeon Graphics BIOS Model name: AMD Ryzen 7 PRO 5750G with Radeon Graphics CPU family: 25 Model: 80 Thread(s) per core: 2 Core(s) per socket: 8 Socket(s): 1 Stepping: 0 Frequency boost: enabled CPU max MHz: 4672.0698 CPU min MHz: 1400.0000 BogoMIPS: 7602.48 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl no nstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmc all fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_sp ec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm --- The actual error in the dmesg on startup: [ 4.322788] [drm] amdgpu kernel modesetting enabled. [ 4.322810] vga_switcheroo: detected switching method \_SB_.PCI0.GP17.VGA_.ATPX handle [ 4.322927] ATPX version 1, functions 0x00000000 [ 4.328753] amdgpu: Virtual CRAT table created for CPU [ 4.328760] amdgpu: Topology: Add CPU node [ 4.328825] amdgpu 0000:30:00.0: enabling device (0000 -> 0003) [ 4.328854] [drm] initializing kernel modesetting (RENOIR 0x1002:0x1638 0x1002:0x1636 0xD8). [ 4.328857] amdgpu 0000:30:00.0: amdgpu: Trusted Memory Zone (TMZ) feature enabled [ 4.328863] [drm] register mmio base: 0xFCD00000 [ 4.328864] [drm] register mmio size: 524288 [ 4.329962] [drm] add ip block number 0 <soc15_common> [ 4.329963] [drm] add ip block number 1 <gmc_v9_0> [ 4.329963] [drm] add ip block number 2 <vega10_ih> [ 4.329964] [drm] add ip block number 3 <psp> [ 4.329965] [drm] add ip block number 4 <smu> [ 4.329965] [drm] add ip block number 5 <dm> [ 4.329966] [drm] add ip block number 6 <gfx_v9_0> [ 4.329967] [drm] add ip block number 7 <sdma_v4_0> [ 4.329968] [drm] add ip block number 8 <vcn_v2_0> [ 4.329969] [drm] add ip block number 9 <jpeg_v2_0> [ 4.336166] [drm] BIOS signature incorrect 0 0 [ 4.336168] amdgpu 0000:30:00.0: BAR 6: can't assign [??? 0x00000000 flags 0x20000000] (bogus alignment) [ 4.341687] [drm] BIOS signature incorrect 0 0 [ 4.341688] amdgpu 0000:30:00.0: amdgpu: Unable to locate a BIOS ROM [ 4.341689] amdgpu 0000:30:00.0: amdgpu: Fatal error during GPU init [ 4.341690] amdgpu 0000:30:00.0: amdgpu: amdgpu: finishing device. [ 4.341697] BUG: unable to handle page fault for address: ffffffffffffffe0 [ 4.341713] #PF: supervisor read access in kernel mode [ 4.341722] #PF: error_code(0x0000) - not-present page [ 4.341730] PGD 236015067 P4D 236015067 PUD 236017067 PMD 0 [ 4.341740] Oops: 0000 [#1] PREEMPT SMP NOPTI [ 4.341747] CPU: 12 PID: 2169 Comm: systemd-udevd Tainted: P W OE 5.16.7-arch1-1 #1 bfe93919463c4b684e2777983a4bf36298ffe741 [ 4.341765] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./X570D4U, BIOS P1.20 05/19/2021 [ 4.341778] RIP: 0010:ttm_device_clear_dma_mappings+0x4e/0x220 [ttm] [ 4.341791] Code: 83 ec 18 e8 c4 a7 6d d7 eb 09 09 ca 78 3d 4d 85 e4 75 44 48 8b 83 28 08 00 00 4c 39 e8 0f 84 91 00 00 00 48 8b ab 28 08 00 00 <8b> 55 e0 4c 8d a5 80 fe ff ff 48 8d 7d e0 85 d2 74 d7 8d 4a 01 89 [ 4.341816] RSP: 0018:ffffb093c19cf9d8 EFLAGS: 00010213 [ 4.341824] RAX: 0000000000000000 RBX: ffffa0c4e70e5280 RCX: 0000000000000000 [ 4.341834] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000 [ 4.341844] RBP: 0000000000000000 R08: 0000000000000000 R09: 0000000000000000 [ 4.341853] R10: 0000000000000000 R11: 0000000000000000 R12: ffffa0c4e70e5280 [ 4.341863] R13: ffffa0c4e70e5aa8 R14: ffffa0c4e70e5a90 R15: ffffa0c4e70e0000 [ 4.341873] FS: 00007fb7cfb63a40(0000) GS:ffffa0e35e500000(0000) knlGS:0000000000000000 [ 4.341884] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 4.341892] CR2: ffffffffffffffe0 CR3: 000000012cf2e000 CR4: 0000000000750ee0 [ 4.341903] PKRU: 55555554 |
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amissus
Newbie Joined: 10 Jan 2022 Status: Offline Points: 165 |
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All of you with this issue, write to the Asrock support as I did. There has to be something wrong with BIOS.
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jwbrown77
Newbie Joined: 12 Feb 2022 Status: Offline Points: 90 |
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Yep - I did yesterday. Anyone else who hasn't should do so. |
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jwbrown77
Newbie Joined: 12 Feb 2022 Status: Offline Points: 90 |
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As I have not received any reply from AsRock regarding my ticket:
Bump. |
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amissus
Newbie Joined: 10 Jan 2022 Status: Offline Points: 165 |
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I have sent again question to european central what is status of this problem, because they are silent for a few weeks and they answer me, they waiting for message from HQ and their engineers. It's quite misery, such technical support.
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jwbrown77
Newbie Joined: 12 Feb 2022 Status: Offline Points: 90 |
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Thanks for the update. I haven't received any ticket reply at all other than the initial autoresponder that they received it. I don't think it's too much for us to ask that this works considering the CPU is on their HCL. Hopefully they are able to work it out soon. |
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amissus
Newbie Joined: 10 Jan 2022 Status: Offline Points: 165 |
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CPU is on HCL, but provided BIOS contains AGESA version only with "initial" support what I have googled and also older microcode for 5000G CPUs. I am disappointed. Asrock server boards - obsolete BIOSes and slow or none support. Asrock motherboards for desktop segment have regular updates.
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jwbrown77
Newbie Joined: 12 Feb 2022 Status: Offline Points: 90 |
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Still no reply to the ticket I opened one month ago today. I would be satisfied with a "we're looking into it" or at least some acknowledgement.
Bump. |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24398 |
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I am afraid I don't have any contacts in ASRock's server/workstation support
division, at least I suspect it's under a different support division, it only makes sense. I will see if my contacts in their regular support channels can assist. |
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amissus
Newbie Joined: 10 Jan 2022 Status: Offline Points: 165 |
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From today for x470d4u there is available "beta zone", where BIOS 4.24 can be downloaded:
https://www.asrockrack.com/general/productdetail.asp?Model=X470D4U#Download Trying it now. |
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