usb keyboard/remote power on issue

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   I have an Asrock B360M Pro4 motherboard and am using Win 11 (but this happens in Win 10 as well). Already enabled "USB Keyboard/Remote Power On" inside BIOS and unchecked "Turn on fast start-up" under Power Options in Control Panel. But sometimes pressing the keyboard still won't boot the pc; only the Num Lock indicator light comes on for a sec then immediate goes out - and nothing happens. Other times it works, but I'd like it to work all the time. Kindly assist. Thanks.

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vmd Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Dec 2021 Status: Offline Points: 20	Post Options Post Reply Quote vmd Report Post Thanks(0) Quote Reply Topic: usb keyboard/remote power on issue Posted: 31 Dec 2021 at 5:49pm
	I have an Asrock B360M Pro4 motherboard and am using Win 11 (but this happens in Win 10 as well). Already enabled "USB Keyboard/Remote Power On" inside BIOS and unchecked "Turn on fast start-up" under Power Options in Control Panel. But sometimes pressing the keyboard still won't boot the pc; only the Num Lock indicator light comes on for a sec then immediate goes out - and nothing happens. Other times it works, but I'd like it to work all the time. Kindly assist. Thanks.

threadzipper1957 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 05 Mar 2022 Status: Offline Points: 9365	Post Options Post Reply Quote threadzipper1957 Report Post Thanks(0) Quote Reply Posted: 17 Mar 2022 at 11:12pm
	I think this is a job for ASRock support, it neds more info, and proper diagnostics https://event.asrock.com/tsd.asp When using a gmail account please check your spam folder.
	Kind Regards