XFX R7 360 - No signal after install

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hi,

I recently purchased an XFX R7 360 graphics card for my HTPC and am 
getting no signal out of any of the outputs. No splash screen, no 
anything. The fans turn on and the motherboard shows error code 97. The 
computer is running a fresh install of Windows 10, and works properly 
when my backup 5000 series card is inserted into the same PCI-E slot. I 
have tried another slot, wiping old drivers with the Guru3d DDU, 
reinstalling Windows, resetting CMOS, & updating BIOS to no avail. 
I've been searching forums all weekend, but no reported solutions are 
working.

Installed components are:

MOBO- ASRock 890FX Deluxe5

CPU-  AMD Phenom II X4 965 3.4 GHz

MEM- G.SKILL Ripjaws Series 16GB (4 x 4GB) 1600 MHz
POWER- EVGA 750w

OS HDD -  SAMSUNG 830 Series 256GB

Any help is greatly appreciated...

Edit: Added PSU

Edited by Talontd - 08 Mar 2016 at 1:13am

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Talontd Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Mar 2016 Status: Offline Points: 5	Post Options Post Reply Quote Talontd Report Post Thanks(0) Quote Reply Topic: XFX R7 360 - No signal after install Posted: 08 Mar 2016 at 12:45am
	Hi, I recently purchased an XFX R7 360 graphics card for my HTPC and am getting no signal out of any of the outputs. No splash screen, no anything. The fans turn on and the motherboard shows error code 97. The computer is running a fresh install of Windows 10, and works properly when my backup 5000 series card is inserted into the same PCI-E slot. I have tried another slot, wiping old drivers with the Guru3d DDU, reinstalling Windows, resetting CMOS, & updating BIOS to no avail. I've been searching forums all weekend, but no reported solutions are working. Installed components are: MOBO- ASRock 890FX Deluxe5 CPU- AMD Phenom II X4 965 3.4 GHz MEM- G.SKILL Ripjaws Series 16GB (4 x 4GB) 1600 MHz POWER- EVGA 750w OS HDD - SAMSUNG 830 Series 256GB Any help is greatly appreciated... Edit: Added PSU Edited by Talontd - 08 Mar 2016 at 1:13am

Talontd Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Mar 2016 Status: Offline Points: 5	Post Options Post Reply Quote Talontd Report Post Thanks(0) Quote Reply Posted: 09 Mar 2016 at 3:19am
	Unfortunately, replaced card and still no picture...i'm completely stumped. Any suggestions are greatly appreciated...

Talontd Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Mar 2016 Status: Offline Points: 5	Post Options Post Reply Quote Talontd Report Post Thanks(0) Quote Reply Posted: 09 Mar 2016 at 8:38pm
	I resolved this last night. The "up-to-date" BIOS isn't sufficient, for anyone else having an issue with the ASRock 890FX Deluxe5, install the 2.01F Beta BIOS available at ASRock's site below: http://www.asrock.com/mb/AMD/890FX%20Deluxe5/?cat=Beta Good luck.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25028	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 09 Mar 2016 at 10:33pm
	Thanks for posting your solution. Enjoy your new GPU