ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Z170M Pro4S - Failed BIOS Update from 1.40 to 2.40
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Z170M Pro4S - Failed BIOS Update from 1.40 to 2.40

 Post Reply Post Reply Page  12>
Author
Message
MaxaM View Drop Down
Newbie
Newbie
Avatar

Joined: 11 Mar 2016
Location: CO
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote MaxaM Quote  Post ReplyReply Direct Link To This Post Topic: Z170M Pro4S - Failed BIOS Update from 1.40 to 2.40
    Posted: 11 Mar 2016 at 3:24am
Hello all,

I am extremely disappointed that my brand new computer I built last weekend for VR will not boot, even to the BIOS screen. I was receiving MEMORY MANAGEMENT BSOD's and my GeForce GTX970 card was only occasionally being recognized during boot up, so I decided that it was probably necessary to update the BIOS from 1.40 to the most recent 2.40. Since the GTX970 wasn't always being recognized, I had to use the integrated GPU in order to boot my computer. I'm not sure if this is normal but every time I'd power on the computer the fans and lights go on for one second, everything shuts off for about 3 seconds, and then it would boot up.

I formatted a flash drive to FAT32, loaded the 2.40 (Z17MP4S2.40) on the flash drive and used the instant flash option from the BIOS screen to load the new BIOS. It seemed like everything went well until my computer restarted and went to a blank screen. My fans turn on along with my fan controller, but neither my keyboard nor my screen are responding. I left the computer in this state for about 15 minutes, but nothing was responding. At this time I was using the HDMI slot on the integrated on board GPU.

I ended up powering down the computer, unplugging the power cord from the PSU and configured the jumper on the motherboard to clear the CMOS for 30 minutes. Once I put the jumper back in the correct position I powered the computer up and received the same end result.

I really hope you guys have a couple suggestions to get my motherboard in working condition!  

SPECS:

i5-6600k
MSI GeForce GTX 970 Gaming 100ME,PCIE
GSkill NT Series 16GB (F4-2133C15D-16GNT)
Kingston SSDNow V300 Series 240GB,SATA
EVGA SuperNOVA 650 G1 80+ GOLD
Windows 10 64-bit

Thank you, 

Drew

Back to Top
MaxaM View Drop Down
Newbie
Newbie
Avatar

Joined: 11 Mar 2016
Location: CO
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote MaxaM Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 3:27am
Forgot to mention....here was the response that I got this morning from the Asrock support team.  I don't think that they read my full email.

Please try the steps below:

 

o   Remove the mainboard from inside computer to outside. You can place the mainboard on empty mainboard box

o   Things to connect on mainboard is CPU, CPU cooler, video card, 1 HD (with O/S), and 1 memory module only system header (PW switch, reset switch)

o   once you have barebones system setup go to the bios, and load the default setting by press F9 and save exit out the bios.

o   Try to duplicate the problem you had before.



Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 24713
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 3:37am
You had the right idea clearing CMOS, try using this method to clear all CMOS data. By removing the battery you also clear the Real Time Clock data as well as a few other hidden registers that the regular jumper clear does not.

If that does not help then post back.
Back to Top
MaxaM View Drop Down
Newbie
Newbie
Avatar

Joined: 11 Mar 2016
Location: CO
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote MaxaM Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 3:44am
Thank you for the quick response Xaltar!  Seems as though you've seen this problem occur quite often Tongue.

I'll try this when I get home in a few hours.  I'll follow the steps and remove the battery for 10 minutes first.  If that does not solve the problem I'll remove it for over 4 hours overnight and let you know if that solves my problem.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 24713
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 4:43am
Clearing CMOS resolves a lot of issues so I made that little write up to link to so that I didn't have to keep retyping it Tongue The UEFI, unlike the old BIOS system, is actually interactive with the OS and allows the OS to change hidden values that are not configurable by the user. This leads to more frequent writes which increases the chances of corruption.
Back to Top
MaxaM View Drop Down
Newbie
Newbie
Avatar

Joined: 11 Mar 2016
Location: CO
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote MaxaM Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 5:55am
I really hope it works!  Either way I'll respond and let you know once I get a chance to try it out.
Back to Top
MaxaM View Drop Down
Newbie
Newbie
Avatar

Joined: 11 Mar 2016
Location: CO
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote MaxaM Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 10:37am
Well, I just followed your steps and removed the CMOS battery for 15 minutes with no luck . I'll follow the steps again and leave the battery out for 4 hours. I really hope this works...
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996
Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 12:37pm
Originally posted by MaxaM MaxaM wrote:

Hello all,

I am extremely disappointed that my brand new computer I built last weekend for VR will not boot, even to the BIOS screen. I was receiving MEMORY MANAGEMENT BSOD's and my GeForce GTX970 card was only occasionally being recognized during boot up, so I decided that it was probably necessary to update the BIOS from 1.40 to the most recent 2.40. Since the GTX970 wasn't always being recognized, I had to use the integrated GPU in order to boot my computer. I'm not sure if this is normal but every time I'd power on the computer the fans and lights go on for one second, everything shuts off for about 3 seconds, and then it would boot up.

I formatted a flash drive to FAT32, loaded the 2.40 (Z17MP4S2.40) on the flash drive and used the instant flash option from the BIOS screen to load the new BIOS. It seemed like everything went well until my computer restarted and went to a blank screen. My fans turn on along with my fan controller, but neither my keyboard nor my screen are responding. I left the computer in this state for about 15 minutes, but nothing was responding. At this time I was using the HDMI slot on the integrated on board GPU.

I ended up powering down the computer, unplugging the power cord from the PSU and configured the jumper on the motherboard to clear the CMOS for 30 minutes. Once I put the jumper back in the correct position I powered the computer up and received the same end result.

I really hope you guys have a couple suggestions to get my motherboard in working condition!  

SPECS:

i5-6600k
MSI GeForce GTX 970 Gaming 100ME,PCIE
GSkill NT Series 16GB (F4-2133C15D-16GNT)
Kingston SSDNow V300 Series 240GB,SATA
EVGA SuperNOVA 650 G1 80+ GOLD
Windows 10 64-bit

Thank you, 

Drew



ASRock generally does not suggest clearing the UEFI/BIOS immediately after a UEFI/BIOS update.

But, I have done that myself (cleared UEFI after an update caused a restart loop) and was Ok afterwards with the PC. But I did one additional thing I want you to try.

First, put the USB flash drive with the UEFI update file (the Z17MP4S2.40 should be 16,384 KB in Windows) in a USB port on the board's IO panel. That is just insurance in case the UEFI update did not complete correctly.

Next try to start the PC. Shortly after it begins to start (~two seconds) press the Reset button on the PC case. I know that sounds like nothing, but it cleared whatever was causing my problem. Do that twice if necessary. If that does not help, let us know.


Nvidia released a new video driver about a week ago (WHQL certified) that they later removed due to all kinds of problems. Their forum and video card manufacture forums were buried in posts about the issue. I'm wondering if you are yet another victim of that driver.


Windows 10 and its Censored automatic, normally unstoppable updates, is the worst thing about Win 10. I can only imagine all the grief that has caused PC owners. I have managed to fight off the Win 10 10586 update that breaks the Teaming option of the Intel network driver on my Z170 Extreme7+ board for several weeks.

Back to Top
MaxaM View Drop Down
Newbie
Newbie
Avatar

Joined: 11 Mar 2016
Location: CO
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote MaxaM Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 1:00pm
Hmm, interesting. Once I try removing the CMOS battery for four hours I'll give your suggestion a shot! Just to clarify...I don't even get stuck in a restart loop, the fans and fan controller are on but no display or lit keyboard at all.

One thing that I didn't mention was that right before the BIOS update Windows ran a couple updates before it restarted (chose the update and restart option). After it was done I booted directly into the BIOS to perform the instant flash. Not sure if that could have anything to do with my problems.
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996
Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2016 at 1:20pm
It's possible the Windows updates is related to your problem. That depends on what the update itself.

I imagine you've seen Windows updates that aren't applied or aren't completely applied until the PC restarts. That is, after POST you'll see the Windows update progress screen displayed.

We'll need to see what happens when you start the PC again.
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.139 seconds.