B550m steel legend LEDs not turning off

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   I recently had some problems with the polychrome software giving me some error messages so I uninstalled and reinstalled it. It fixed the error message but now the rgb on the top left of the motherboard where it says steel legend and the glowing S symbol don't turn off after shutting down. I checked the bios and the setting to turn on LED on S5 is already disabled.
Thanks,
Dave

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ddcut Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20 Mar 2022 Status: Offline Points: 20	Post Options Post Reply Quote ddcut Report Post Thanks(0) Quote Reply Topic: B550m steel legend LEDs not turning off Posted: 20 Mar 2022 at 10:54am
	I recently had some problems with the polychrome software giving me some error messages so I uninstalled and reinstalled it. It fixed the error message but now the rgb on the top left of the motherboard where it says steel legend and the glowing S symbol don't turn off after shutting down. I checked the bios and the setting to turn on LED on S5 is already disabled. Thanks, Dave

threadzipper1957 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 05 Mar 2022 Status: Offline Points: 9335	Post Options Post Reply Quote threadzipper1957 Report Post Thanks(0) Quote Reply Posted: 21 Mar 2022 at 10:56pm
	Hello Dave, Error messages is a bit vague, but in general error messages are often caused by other RGB software, Icue from Corsair is a known one, that conflict with the ASRock software and RGB controller on the board.'Sometimes uninstalling all RGB tools, and rebooting the system, helps. Next remove the folders that were created by these tools, and restart again. After restart, install the latest ASRock RGB tool, and give it some time.'When it is finshed, reboot the system, and start the tool. The first time it detects the RGB LED hardware, and then it starts the firmware update, give this some time, you will see 2 icons on the taskbar, it doesn't seem the system is doing anything, but in the background it often checks. If this doesn't solve the problem, use the support form https://event.asrock.com/tsd.asp?ln=en When using a gmail account, always check your spam folder
	Kind Regards