N3700-ITX Motherboard Flash Failure

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I still have had ZERO success in upgrading the BIOS from P1.30 to P1.50 which is the latest version on the asrock.com website.
There are 4 methods.   ALL TOTALLY FAIL

a) Bare Motherboard Internet flash from running BIOS

- says 100% downloaded
- then hangs

b) From USB Key Instant Flash

- Finds the BIOS file
- After you confirm
- Hangs

c) Windows flash
- Run the file
- Popup error message is

We are temporarily unable to update the BIOS due to your OS, please
try using Instant Flash or Internet Flash. For more information ....

d) DOS Flash
- Made a bootable USB key
- Added the DOS file
- Booted
- Does not work

---

Somebody asked did I think the BIOS is now corrupted as a result of these failures.  Presumably if it was corrupted I'd have a bricked motherboard, so feel it never started the upgrade

---

I also note that there is a presumably bogus P1.60 level advertised from Softpedia.  Bogus because only P1.50 exists at asrock.com

---

Where can I go for assistance / Next step.

---

This is the URL for BIOS downloads
http://www.asrock.com/mb/Intel/N3700-ITX/?cat=Download&os=BIOS

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
marcusb Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Apr 2016 Status: Offline Points: 8	Post Options Post Reply Quote marcusb Report Post Thanks(0) Quote Reply Topic: N3700-ITX Motherboard Flash Failure Posted: 06 Apr 2016 at 1:24am
	I still have had ZERO success in upgrading the BIOS from P1.30 to P1.50 which is the latest version on the asrock.com website. There are 4 methods. ALL TOTALLY FAIL a) Bare Motherboard Internet flash from running BIOS - says 100% downloaded - then hangs b) From USB Key Instant Flash - Finds the BIOS file - After you confirm - Hangs c) Windows flash - Run the file - Popup error message is We are temporarily unable to update the BIOS due to your OS, please try using Instant Flash or Internet Flash. For more information .... d) DOS Flash - Made a bootable USB key - Added the DOS file - Booted - Does not work --- Somebody asked did I think the BIOS is now corrupted as a result of these failures. Presumably if it was corrupted I'd have a bricked motherboard, so feel it never started the upgrade --- I also note that there is a presumably bogus P1.60 level advertised from Softpedia. Bogus because only P1.50 exists at asrock.com --- Where can I go for assistance / Next step. --- This is the URL for BIOS downloads http://www.asrock.com/mb/Intel/N3700-ITX/?cat=Download&os=BIOS

parsec Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996	Post Options Post Reply Quote parsec Report Post Thanks(0) Quote Reply Posted: 06 Apr 2016 at 2:32am
	I hope you did not use the "P1.60" version at some point. It may have been a real version at one time, but if ASRock does not have it available, it was either removed or never existed. It might be similar to 1.50, but was used in production of the board, thus the 'P'. Regardless, don't use it. Sorry you are having problems. Let's start over using the standard Instant Flash method. I'm going over every step although it sounds like you will know most of this. The UEFI version 1.50 download .zip file, once extracted, results in a file of 8,192KB in Windows. Verify that is the size of the download file once extracted. Copy that file to the root/main folder of a USB flash drive. Put the USB flash drive in a USB 2.0 port on the board's rear IO panel. Start or restart the PC into the UEFI/BIOS. I would run the CPU with the Normal power gear. Go to the Exit screen and click on Load UEFI defaults. Do that twice. Save and exit the UEFI, and go right back into the UEFI. Start Instant flash, select the file it finds and proceed. Watch what happens on the screen along the way. There is NO NEED to remove the USB flash drive from the PC! It is best to leave it in the PC until the PC fully boots into the OS after the restart when Instant Flash is finished. In some cases the UEFI update may have multiple steps, which is why we leave the USB flash drive in the PC until the OS completely boots after the UEFI update. It is possible that this attempt to update will pick up at a point of failure on previous attempts. DO NOT try to interrupt this process. If another failure occurs, you can simply restart the PC, start Instant Flash again, and it will continue. The restart may trigger an automatic continuation of the UEFI update, which again should be left alone to complete. Let us know how it goes.