Error in Asrock Polychrome

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   When I try to start Asrock Polychrome, an error message appears: Access violation at address 6E633FA3 in module 'SB_SMBUS_SDK.dll'. Read address 00000001.
How do I fix this and get Asrock Polychrome working again?

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xbobone Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Feb 2023 Location: Brazil Status: Offline Points: 65	Post Options Post Reply Quote xbobone Report Post Thanks(0) Quote Reply Topic: Error in Asrock Polychrome Posted: 09 Feb 2023 at 11:15am
	When I try to start Asrock Polychrome, an error message appears: Access violation at address 6E633FA3 in module 'SB_SMBUS_SDK.dll'. Read address 00000001. How do I fix this and get Asrock Polychrome working again?

xbobone Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Feb 2023 Location: Brazil Status: Offline Points: 65	Post Options Post Reply Quote xbobone Report Post Thanks(0) Quote Reply Posted: 09 Feb 2023 at 11:17am
	my motherboard is a B450M Steel Legend

Katana1074 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 31 Dec 2022 Status: Offline Points: 1325	Post Options Post Reply Quote Katana1074 Report Post Thanks(0) Quote Reply Posted: 09 Feb 2023 at 4:50pm
	Have you tried the latest version of Polychrome ? ftp://asrockchina.com.cn/Utility/RGB/PolychromeRGB%28v2.0.133%29.zip Regards

xbobone Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Feb 2023 Location: Brazil Status: Offline Points: 65	Post Options Post Reply Quote xbobone Report Post Thanks(0) Quote Reply Posted: 11 Feb 2023 at 9:32am
	yes, I uninstalled and installed polychrome from the page on the asrock website on my motherboard and after that I even executed the WriteFW.bat file but the problem persists.

fiuzadan Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jun 2023 Location: Brazil Status: Offline Points: 15	Post Options Post Reply Quote fiuzadan Report Post Thanks(0) Quote Reply Posted: 04 Jun 2023 at 8:01am
	Did you find a solution to this problem? I had the same problem and the steps below solved my problem Go to C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin And create a batch file with the command line bellow wICPFLASHADSBv2.exe /file=nu51_X.XX Where X.XX is the version of the nu51_ file located in the folder, run batch file as administrator and restart your computer, after this steps them problem has fixed English is not my native language, I hope you understand the answer

xbobone Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Feb 2023 Location: Brazil Status: Offline Points: 65	Post Options Post Reply Quote xbobone Report Post Thanks(0) Quote Reply Posted: 04 Jun 2023 at 8:48am
	unfortunately I couldn't fix it, but I can change the colors and turn them off through Bios. I understand and I'm Brazilian too.