ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - stop USB3 port downgrading to USB2
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

stop USB3 port downgrading to USB2

 Post Reply Post Reply
Author
Message
nicodemus View Drop Down
Newbie
Newbie


Joined: 09 Mar 2023
Status: Offline
Points: 20
Post Options Post Options   Thanks (0) Thanks(0)   Quote nicodemus Quote  Post ReplyReply Direct Link To This Post Topic: stop USB3 port downgrading to USB2
    Posted: 09 Mar 2023 at 1:48pm
hi all. i have the AM4 B550 Steel Legend mobo.

i have a capture card running to my USB-C 3.2 Gen 2 rear port, but it keeps downgrading to USB2 on every reboot and if the card idles and is not in use. If I replug my device it will eventually recognize as USB3 and be fine, until it idles out again after a streaming session is done.

is there a way to prevent this from happening and ensure that my USB3 ports are always acting as USB3?

thanks!
Back to Top
threadzipper1957 View Drop Down
Senior Member
Senior Member
Avatar

Joined: 05 Mar 2022
Status: Offline
Points: 9335
Post Options Post Options   Thanks (0) Thanks(0)   Quote threadzipper1957 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2023 at 11:19pm
No there is no way to prevent this, it often has to do with,m either the information that this card, supplies to UEFI, or the convertor chip, that converts, USB into audio hardware.
Also important is the USB cable.
Some cables handle 5Gb/S, some 10Gb/S, and this makes a huge difference.
Sometimes a powered USB HUB is a solution
Kind Regards
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.125 seconds.