Asrock Z370 Extreme4 & Samsung NVME 990 Pro

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   Hello,

I bought a Samsung 990 pro.
The NVME is not shown on the bios.
I contact the support, but i got no answer.

Has anybody else been in the same situation?

Thank you 

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asrockerti Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 Mar 2023 Status: Offline Points: 20	Post Options Post Reply Quote asrockerti Report Post Thanks(0) Quote Reply Topic: Asrock Z370 Extreme4 & Samsung NVME 990 Pro Posted: 28 Mar 2023 at 1:42am
	Hello, I bought a Samsung 990 pro. The NVME is not shown on the bios. I contact the support, but i got no answer. Has anybody else been in the same situation? Thank you

threadzipper1957 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 05 Mar 2022 Status: Offline Points: 8545	Post Options Post Reply Quote threadzipper1957 Report Post Thanks(0) Quote Reply Posted: 04 Apr 2023 at 10:35pm
	Did You check Your SPAM folder, because often the mail (not just from ASRock) ends in the spamfolder. The board has 2 M.2 slots, but when using an M.2 slot, You loose 2 SATA ports *M2_1, SATA3_0 and SATA3_1 share lanes. If either one of them is in use, the others will be disabled. M2_2, SATA3_4 and SATA3_5 share lanes. If either one of them is in use, the others will be disabled The 990 Pro has a number of known issues, one of them is firmware related. Also for the M.2 to be recognized by the OS, it would be best to only conenct this M.2, and disconenct the other drives, and install Windows in GPT (UEFI) Mode (CSM disabled)
	Kind Regards