X399M doesn't see a Kingston M.2 SSD

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Topic: X399M doesn't see a Kingston M.2 SSD
Posted: 30 Jul 2023 at 4:45pm

Hi czfz,

That's a lateral thinking solution - very nice.

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Posted: 30 Jul 2023 at 12:04am

Hello, PCProbs!
Today I finally managed to get this thing running

I bought an adapter (M.2 NVMe -> PCIe) and used it with my only free PCIe slot - and it solved the problem. The adapter itself is dirt-cheap, so I'm satisfied with that.
The only issue I'm having with this SSD now is the temperature (52 °C idle) but I guess I'll just find a low-profile radiator so that I can squeeze it right in there without touching my graphic card (those two PCIe slots are way too close to each other, but it's a mATX MoBo, what else to expect...).

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Posted: 25 Jul 2023 at 1:31am

That seems like a logical next step.

Let me know how you get on?

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Posted: 25 Jul 2023 at 1:22am

PCProbs,
I don't use U.2 connector so it doesn't seem to be the cause...
Also, today I dropped my SSD to a local PC repair shop - it turned out that it's in perfect working condition. Should I try unplugging one (or more) of my other devices (SATA?) and check if it solves the problem?

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Posted: 25 Jul 2023 at 12:57am

Hello.

I looked at the specs (https://www.asrock.com/mb/AMD/X399M%20Taichi/index.asp#Specification) for your X399M motherboard and noticed this:

**If M2_1 is plugged, U.2 Connector will be disabled.

Might be worth looking at what ports are in use.

czfz

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Posted: 24 Jul 2023 at 1:28am

Hello everyone!
First of all, I truly appreciate the support I got from this forum with my previous issue (last year, considering 128 Gb of RAM on X399M MoBo).
I really hope to find the solution for another problem that I'm having. So, I've just got a brand new M.2 SSD Kingston NV2 4 Tb (JSDSSDNV2M2-4T) as a replacement for my older HDDs for a very good price. I equipped it with a Snowman radiator and installed into M2_1 slot on my MoBo. But neither BIOS nor Windows (obviously) cannot detect this guy...
I'm at a loss here. I have LOTS of devices (2 HDDs, 2 M.2 SSDs, 1 BD-RW, Sound BlasterX AE-9 sound card) - can they cause this issue? Or maybe it's just a defective SSD? Or a CMOS battery which is unfortunately almost dead (replacement's on its way)?
I've checked the official supported M.2 SSD list but I suppose it includes bare minimum (100% supported models, any other may or may not work). If the worst is confirmed - could you please share your own experience with 4 Tb M.2 SSDs on a X399M? I have a limited choice (price-wise also) but I'll do my best to track down a compatible one.
BTW, I'm running Threadripper 1920X (if it's important).

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
PCProbs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jul 2023 Status: Offline Points: 90	Post Options Post Reply Quote PCProbs Report Post Thanks(0) Quote Reply Topic: X399M doesn't see a Kingston M.2 SSD Posted: 30 Jul 2023 at 4:45pm
	Hi czfz, That's a lateral thinking solution - very nice.

czfz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Jan 2023 Location: Russia Status: Offline Points: 110	Post Options Post Reply Quote czfz Report Post Thanks(0) Quote Reply Posted: 30 Jul 2023 at 12:04am
	Hello, PCProbs! Today I finally managed to get this thing running I bought an adapter (M.2 NVMe -> PCIe) and used it with my only free PCIe slot - and it solved the problem. The adapter itself is dirt-cheap, so I'm satisfied with that. The only issue I'm having with this SSD now is the temperature (52 °C idle) but I guess I'll just find a low-profile radiator so that I can squeeze it right in there without touching my graphic card (those two PCIe slots are way too close to each other, but it's a mATX MoBo, what else to expect...).

PCProbs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jul 2023 Status: Offline Points: 90	Post Options Post Reply Quote PCProbs Report Post Thanks(0) Quote Reply Posted: 25 Jul 2023 at 1:31am
	That seems like a logical next step. Let me know how you get on?

czfz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Jan 2023 Location: Russia Status: Offline Points: 110	Post Options Post Reply Quote czfz Report Post Thanks(0) Quote Reply Posted: 25 Jul 2023 at 1:22am
	PCProbs, I don't use U.2 connector so it doesn't seem to be the cause... Also, today I dropped my SSD to a local PC repair shop - it turned out that it's in perfect working condition. Should I try unplugging one (or more) of my other devices (SATA?) and check if it solves the problem?

PCProbs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jul 2023 Status: Offline Points: 90	Post Options Post Reply Quote PCProbs Report Post Thanks(0) Quote Reply Posted: 25 Jul 2023 at 12:57am
	Hello. I looked at the specs (https://www.asrock.com/mb/AMD/X399M%20Taichi/index.asp#Specification) for your X399M motherboard and noticed this: **If M2_1 is plugged, U.2 Connector will be disabled. Might be worth looking at what ports are in use.

czfz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Jan 2023 Location: Russia Status: Offline Points: 110	Post Options Post Reply Quote czfz Report Post Thanks(0) Quote Reply Posted: 24 Jul 2023 at 1:28am
	Hello everyone! First of all, I truly appreciate the support I got from this forum with my previous issue (last year, considering 128 Gb of RAM on X399M MoBo). I really hope to find the solution for another problem that I'm having. So, I've just got a brand new M.2 SSD Kingston NV2 4 Tb (JSDSSDNV2M2-4T) as a replacement for my older HDDs for a very good price. I equipped it with a Snowman radiator and installed into M2_1 slot on my MoBo. But neither BIOS nor Windows (obviously) cannot detect this guy... I'm at a loss here. I have LOTS of devices (2 HDDs, 2 M.2 SSDs, 1 BD-RW, Sound BlasterX AE-9 sound card) - can they cause this issue? Or maybe it's just a defective SSD? Or a CMOS battery which is unfortunately almost dead (replacement's on its way)? I've checked the official supported M.2 SSD list but I suppose it includes bare minimum (100% supported models, any other may or may not work). If the worst is confirmed - could you please share your own experience with 4 Tb M.2 SSDs on a X399M? I have a limited choice (price-wise also) but I'll do my best to track down a compatible one. BTW, I'm running Threadripper 1920X (if it's important).