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Contact to Suppoert by ASRock Person£!
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UweS65 View Drop Down
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Joined: 18 Jan 2023
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Points: 140 		Post Options Post Options   Thanks (0) Thanks(0)   Quote UweS65 Quote  Post ReplyReply Direct Link To This Post Topic: Contact to Suppoert by ASRock Person£!
    Posted: 07 Aug 2023 at 12:48am
Is there any way to get in contact with a real Person (Technician) from ASRock regarding a technical Question? (E_Mail, Chat...)
I want to know if the B550 Steel Legend (I had the B450 Steel Legend) has the function implemented to Power on the PC by USB-Mouse / Keyboard - as the B450 could do, even not documented in the User-Manual!
I'm from Germany - so it's not an Option to call an American Number as it's way to expensive having a conversation of 10+ Minutes or so
If any of the Users here know the Answer if it can do it, please let me know!
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Xaltar View Drop Down
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Points: 25073 		Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 07 Aug 2023 at 1:04am
https://tw.asrock.com/events/tsd.asp

Someone from ASRock Tech Support will get in touch with you after you submit a
support ticket. When you enter your country it will ensure you get someone from
their EU offices in Holland.
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UweS65 View Drop Down
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Points: 140 		Post Options Post Options   Thanks (0) Thanks(0)   Quote UweS65 Quote  Post ReplyReply Direct Link To This Post Posted: 07 Aug 2023 at 1:28am
Originally posted by Xaltar Xaltar wrote:

https://tw.asrock.com/events/tsd.asp

Someone from ASRock Tech Support will get in touch with you after you submit a
support ticket. When you enter your country it will ensure you get someone from
their EU offices in Holland.


I have seen this Page you linked to... but it seems to be for some Problems I have with my current Hardware... not for a Question regarding something I may want to buy after clearing my Questions... at least I wouldn't know what to fill in there right now without a ASRock Board in my possession.Sorry.
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UweS65 View Drop Down
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Joined: 18 Jan 2023
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Points: 140 		Post Options Post Options   Thanks (0) Thanks(0)   Quote UweS65 Quote  Post ReplyReply Direct Link To This Post Posted: 10 Aug 2023 at 12:19pm
Short replay Message for you... I did manage to get in contact with some nice Guy from the Technical Support in the Netherlands and we could clear up my questions I had.
Thanks again for your answer and greetings.
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