ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Can't activate Dual Channel Mode for RAM Slots
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Can't activate Dual Channel Mode for RAM Slots
 Post Reply Post Reply
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
SirJimPanse View Drop Down
Newbie
Newbie


Joined: 23 Jun 2016
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SirJimPanse Quote  Post ReplyReply Direct Link To This Post Topic: Can't activate Dual Channel Mode for RAM Slots
    Posted: 23 Jun 2016 at 4:56am
Hello Guys,
if i playing Diablo 3 my fps drops down to 3 - 10 and its nearly unplayable. After some research, i saw that only 4 gb ram of my 8 gb are in use. I tried many things, uncheck maximal memory in msconfig, memtest, bios settings... but nothing changed. I have two Ram Slots and in both is the same RAM -> 4bg, 1600 MHZ, but dual channel mode is not activating automatically, like it should. After all, i have no ideas what i could do now. Here are some screens of my CPU-Z testing. Thanks for your help.

http://www.pic-upload.de/view-31016787/cpu.jpg.html
http://www.pic-upload.de/view-31016786/graphics.jpg.html
http://www.pic-upload.de/view-31016785/mainboard.jpg.html
http://www.pic-upload.de/view-31016788/memory.jpg.html
http://www.pic-upload.de/view-31016790/spd_1.jpg.html
http://www.pic-upload.de/view-31016789/spd_2.jpg.html
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996 		Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 2016 at 9:57am
Originally posted by SirJimPanse SirJimPanse wrote:

Hello Guys,
if i playing Diablo 3 my fps drops down to 3 - 10 and its nearly unplayable. After some research, i saw that only 4 gb ram of my 8 gb are in use. I tried many things, uncheck maximal memory in msconfig, memtest, bios settings... but nothing changed. I have two Ram Slots and in both is the same RAM -> 4bg, 1600 MHZ, but dual channel mode is not activating automatically, like it should. After all, i have no ideas what i could do now. Here are some screens of my CPU-Z testing. Thanks for your help.

http://www.pic-upload.de/view-31016787/cpu.jpg.html
http://www.pic-upload.de/view-31016786/graphics.jpg.html
http://www.pic-upload.de/view-31016785/mainboard.jpg.html
http://www.pic-upload.de/view-31016788/memory.jpg.html
http://www.pic-upload.de/view-31016790/spd_1.jpg.html
http://www.pic-upload.de/view-31016789/spd_2.jpg.html




To help others reading this post, the OP has an ASRock 960GM-VGS3 FX board with 1.30 BIOS, FX-8320 processor.

http://www.asrock.com/mb/AMD/960GM-VGS3%20FX/

The memory make and model number are unknown, so no way to determine compatibility. The memory is running at 1600 (800MHz), which is an over clock for this board and processor.

The video card is a 2GB GTX 960.

Please tell us the full version of Windows you are using. For example, Windows 7 64 bit.

We also need the full name and model number of your memory.
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 2016 at 12:09pm
What parsec asks for, and is there a reason you haven't already updated the BIOS to the much more recent 1.40 BIOS release?

Many times BIOS updates include memory information within that may, might, maybe, allow your two sticks to config as dual channel. Definitely something I'd have done right off the bat when encountering what you describe.
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 2016 at 12:13pm
Also, while I don't regularly make it habit to suggest BETA BIOSes, there is a rev. 1.41 BETA BIOS available if your up-flashing to the RELEASE(NON-beta) BIOS 1.40 doesn't accomplish running these unknown sticks of memory in DC.
Back to Top
SirJimPanse View Drop Down
Newbie
Newbie


Joined: 23 Jun 2016
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SirJimPanse Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 2016 at 10:35pm
I'm updated my bios to 1.40 now, but nothing changed. My Windows Version is Windows 7 Professional N 64 Bit.  But i dont know what model my Ram is, there is no information in cpu-z or on the ram itself. I did some pictures of the ram.

http://www.directupload.net/file/d/4395/cwkoriqj_jpg.htm
http://www.directupload.net/file/d/4395/nwv8vm93_jpg.htm
http://www.directupload.net/file/d/4395/2c7j875y_jpg.htm

Thx for your help.
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jun 2016 at 11:14pm
I'd like for you to remove both sticks and then Clear(not simply push to reset) your BIOS. Your manual instructs the proper procedure.

Afterwards, seat both sticks and boot the computer. If prompted, enter the BIOS and Save the current setting, letting it boot, hopefully, into the OS and run in DC.

Keep me posted.
Back to Top
SirJimPanse View Drop Down
Newbie
Newbie


Joined: 23 Jun 2016
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SirJimPanse Quote  Post ReplyReply Direct Link To This Post Posted: 24 Jun 2016 at 12:08am
As you said, i removed the sticks and sets the jumper in 2 and 3, for 5 seconds, for clearing the cmos and then back to 1 and 2. Like written in the manual. After restart i'd entered the bios but my settings didn't changed, did i something wrong? So all in all nothing changed.
Back to Top
SirJimPanse View Drop Down
Newbie
Newbie


Joined: 23 Jun 2016
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SirJimPanse Quote  Post ReplyReply Direct Link To This Post Posted: 24 Jun 2016 at 4:31am
I think i have to buy a new mainboard, this one sucks. Can you recommend a good one for my pc (stats). Maybe i would buy new RAM as well.
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 24 Jun 2016 at 4:55am
It's getting slim pickings for 990FX MB's as AMD will "supposedly" release it's Zen "Intel Slayer" silicone soon.

If you can't wait till then or your budget doesn't allow, considering you already have an 8320, any 990FX based board: Extreme4 , Extreme9 , or the Killer 3.1

But IMO, stick with a 990FX board. Pick your manufacturer. Yet nothing less for your 8320 or you might have regrets and headaches.
Back to Top
SirJimPanse View Drop Down
Newbie
Newbie


Joined: 23 Jun 2016
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote SirJimPanse Quote  Post ReplyReply Direct Link To This Post Posted: 24 Jun 2016 at 5:18am
Thank you very much, i think i will buy the Extreme4 https://www.amazon.de/Asrock-Extreme4-Mainboard-Prozessor-Speicher/dp/B0058HUQJ0/ref=sr_1_1?ie=UTF8&qid=1466716072&sr=8-1&keywords=990fx+extreme4, it seems very adequate to my pc.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.766 seconds.