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problems detecting full RAM en HECI

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Toine1 View Drop Down
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    Posted: 30 Aug 2016 at 3:27am
I have the P67 Extreme4 firstGEN & i5-2500k, that after a flash to 3.10 and the beta Bios was complete KO. So I did a reinstal of 2.10 Bios from PCtreiber.net, but richt now I do face lots of problems.

1]. I have installed 4 rams [XPS] but only 2 are been recognized, also no sign of 1600mhz in the bios while normally this was always selectable. 

2]. HECI protocol seems to be wrong!

I have tried, the 1.5/1.6/1.8 and 2.0 Bios but still no luck, what is wrong, please help me.




Edited by Toine1 - 30 Aug 2016 at 3:33am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 30 Aug 2016 at 7:44am
Originally posted by Toine1 Toine1 wrote:

I have the P67 Extreme4 firstGEN & i5-2500k, that after a flash to 3.10 and the beta Bios was complete KO. So I did a reinstal of 2.10 Bios from PCtreiber.net, but richt now I do face lots of problems.

1]. I have installed 4 rams [XPS] but only 2 are been recognized, also no sign of 1600mhz in the bios while normally this was always selectable. 

2]. HECI protocol seems to be wrong!

I have tried, the 1.5/1.6/1.8 and 2.0 Bios but still no luck, what is wrong, please help me.




You flashed to the version 3.10 UEFI, that adds support for Ivy Bridge processors, while you are using a Sandy Bridge processor. What was the reason for changing to 3.10?

The 3.10 UEFI version updates the CPU microcode to support Ivy Bridge. The CPU microcode is not updated in every UEFI version, so simply installing other UEFI versions will not change the CPU microcode.

You can use the 3.10 UEFI with a Sandy Bridge processor, but the 3.10 UEFI requires other updates.

The download page with the 3.10 UEFI warns you that this version is a special version that adds support for Ivy Bridge processors. You also must update the Intel Management Engine (IME) software after the UEFI update. Did you do that?

http://www.asrock.com/mb/Intel/P67%20Extreme4/?cat=Download&os=BIOS

The link to the IME software on the UEFI page is broken, so you must go to the download page for whatever version of Windows you are using to find it.

Since you installed the 3.10 UEFI, the earlier UEFI versions may not work correctly, even after you install the new IME software. If that happens, you must install 3.10 again. Regardless, you must install the new version of the IME software.

I would also suggest doing a full UEFI/BIOS clear, by using the CMOS clear jumper on the board, and removing the board's battery for at least an hour. But do NOT do this right after a UEFI update! Start the PC into the UEFI at least once, load the UEFI defaults from the Exit screen, and then restart the PC again. After this, you can clear the CMOS and remove the battery.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Toine1 Quote  Post ReplyReply Direct Link To This Post Posted: 31 Aug 2016 at 2:34am
Thanks for the reply. 
I did an upgrade because this was the last bios version update and like it did bring improvements on an MSI motherboard, so I thought, well that could never be wrong. Geuss the same reason why most people are updating the hardware drivers. This bios was the only bios availible, the other one is the beta, so yeah why not. 


I did install the last IME  from Intel, using the Intel driver update utility, before the 3.10 installation. 
Even two drivertools Slimdriver and   Drivermax can not detect a newer version.  So I guess the IME is the last one that is suited for the P67 chipset. 

Also did lots of clrCMOS by disconnecting the power cord, remove the battery, push several times on the power button to release all the power and the change jummer settings or push button. 

So maybe it is better to reinstall 3.10 and using the older IME from the asrock website. Who knows the problem is that the installed IME is TO new and can not cope with the 3.10??? 

What is your advice inhere? 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 31 Aug 2016 at 11:25am
It sounds like you've done everything else you can do.

What UEFI version do you have installed now? If it is not 3.10, you must install that version.

There's a reason why the earlier UEFI versions have been removed from your board's download page. Once you install 3.10, you can't use previous versions.

It's easy to try the IME software on ASRock's web page for your board. You can always change to another version later.

Another option for you is to buy a new UEFI chip from places like eBay, and use the last UEFI version before 3.10. You can replace the UEFI chip, it is not soldered in the board.

When users have done all the things you have done, installing the 3.10 UEFI, and then installing older UEFI versions, it is common for the result to be what you have now. That is, problems with the UEFI they never had before. The best fix it a new UEFI chip.
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