ASRock C2550D4i wont boot

Hello,

I have been running a NAS box for the past 10 months with no issues using the ASRock C2550D4i motherboard. On that board I have 32 GB Ram (4x8GB) Crucial, 3 x HD, 2 x Fans, a 300 Watt Be-quiet power supply and a Lian PC-Q25 case.

Everything was running just fine until yesterday when suddenly as I was using box I was disconnected. I tried to connect again but I just was not able to so. Then I try connecting to the IPMI management interface and notice that the board was not displaying anything on the gui. I tried rebooting the box but nothing. I try rebooting the entire box (including IPMI -- Hard Reset) but still nothing.

Then I tried removing and swamping the ram sticks, tried removing all hard drives and keeping only one ram memory on the A1 slot, tried resetting cmos but still nothing.

I can connect to the IPMI just fine but the box does not seem to boot up (does not even display POST messages). There is nothing displayed on the VGA and many of the sensors seems unavailable

e.x.

	MB Temperature	Not Available
	CPU Temperature	Not Available

Also I have notice that although under "Power Control and Status" it says  "Host is currently on" on the "Remote Control" it always reports that "Host is powered OFF or in Sleep Mode".

Does anybody has any ideas? I have already contact ASRock support but still no answer.

 


Edited by phanos - 18 Nov 2016 at 3:30am

Did you manage to resolve this issue? Having the exact same problem. Board has been running just fine for 2 years but just stopped. No POST, IPMI works fine but nothing happens upon powering the system up (fans go on, that's it). Many sensors including the MB and CPU temp are 'Not Available' despite the board being powered on according to the IPMI.

Hi,

I end up RMA the board back to ASRock. The board was dead just like that without warning. Board temp and conditions where more than ideal.

It took more than a month to get the replacement board back but I have to admin that the asrock support was very helpful. However I never got an answer back from them why this has happen and how often this problem appears to happen. I am currently afraid to use the same board again since what I have read online this will probably happen again soon. So right now I am considering switching to some other solution since Asrock refuses to comment about how stable this solution is.


Edited by phanos - 23 Dec 2016 at 8:18pm

What's happens with this board?
It now the third time that this happens for me.
The first time was after around 10 months,when I contact support they tell me, that it can take around six weeks before the board returned.

Does it mean the replaced board is not affected by the Intel Bug?