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Topic: J4205-ITX: Bios 1.30 freeze?
Posted: 11 Oct 2017 at 2:54am

I have the same issue since the very first day. BIOS 1.40 doesn't fix it. Is it a case for RMA?

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Posted: 04 Jul 2017 at 11:11am

Dear MeTRiX,

Thank you for choosing ASRock.

Regarding your case, we provide some suggestion to try:

1. Please load BIOS default to check if the system can work properly.

Please press Del during POST to get into BIOS, press F9 to load BIOS default, press F10 to save and exit BIOS.

2. Please check your power supply is connected well, and all power cable is connected properly.

3. Please only install one stick memory and without any HDD/SSD to check.

4. If possible, please change another power supply to check if the system can work fine.

5. Please try to reinstall your operating system to check.

Thank you!

Yours truly,

ASRock TSD

MeTRiX

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Posted: 27 Jun 2017 at 4:48pm

Hello,

another issue with my board.

In Bios when I click from one option to another sometimes it freezes for 30 seconds. I can move the mouse but can't click an option and the clock isn't ticking anymore.

Installed Memory:

Crucial 8GB DDR3L-1600 SODIMM

CT102464BF160B

"Normal" bug or hardware problem?

Thanks.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
backslash Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Apr 2017 Status: Offline Points: 2	Post Options Post Reply Quote backslash Report Post Thanks(0) Quote Reply Topic: J4205-ITX: Bios 1.30 freeze? Posted: 11 Oct 2017 at 2:54am
	I have the same issue since the very first day. BIOS 1.40 doesn't fix it. Is it a case for RMA?

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 04 Jul 2017 at 11:11am
	Dear MeTRiX, Thank you for choosing ASRock. Regarding your case, we provide some suggestion to try: 1. Please load BIOS default to check if the system can work properly. Please press Del during POST to get into BIOS, press F9 to load BIOS default, press F10 to save and exit BIOS. 2. Please check your power supply is connected well, and all power cable is connected properly. 3. Please only install one stick memory and without any HDD/SSD to check. 4. If possible, please change another power supply to check if the system can work fine. 5. Please try to reinstall your operating system to check. Thank you! Yours truly, ASRock TSD

MeTRiX Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Jun 2017 Status: Offline Points: 6	Post Options Post Reply Quote MeTRiX Report Post Thanks(0) Quote Reply Posted: 27 Jun 2017 at 4:48pm
	Hello, another issue with my board. In Bios when I click from one option to another sometimes it freezes for 30 seconds. I can move the mouse but can't click an option and the clock isn't ticking anymore. Installed Memory: Crucial 8GB DDR3L-1600 SODIMM CT102464BF160B "Normal" bug or hardware problem? Thanks.