Seeking advice - Crash issues |
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Oh hell! Before proceeding ANY further, get yourself a 550-650w psu. Name branded like Seasonic, Corsair, EVGA etc etc. |
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nocturnalsandwich
Newbie Joined: 14 Jul 2017 Location: USA Status: Offline Points: 12 |
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nocturnalsandwich
Newbie Joined: 14 Jul 2017 Location: USA Status: Offline Points: 12 |
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I don't want you all to misunderstand me; changing my RAM clocking was simply a way to try to find out if the RAM was the issue. I've already reset to factory settings and the RAM is running at 2133mHz and the crash is still happening. The crash originally happened on factory settings and I only ever changed the RAM settings to troubleshoot the issue.
As I stated above, I am not using the XMP profile, and even when the XMP profile was loaded the system defaulted it to 2133mHz. This isn't an issue with getting the RAM where I want it or overclocking, I am fine with it running stable and just working. I was able to get the RAM booting stable up to it's factory 3200mHz at every increment along the way but the crash still happens. So I've ruled out the RAM being an issue. I have no issues posting, booting, installing Windows, running Windows. The crash happens when I begin to actually use the computer and game/multitask normal desktop apps. I was just trying to list things I did to check this since my RAM doesn't appear on the QVL list that was a priority to troubleshoot.
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MisterJ
Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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nocturnalsandwich, I agree with wardog - reset to UEFI defaults (F9 in BIOS). I am concerned about the XMP 3200 MHz DRAM clock. Defaults will allow it to go back to SPD settings, which I suspect are 2133 MHz. Once the crash problem is gone, then wardog and others will help with the memory speed. I would like to hear more about your crashes. Please look in the Windows folder for a Minidump folder. If there is one, please compress it and upload where we can all have a look. Enjoy, John.
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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nocturnalsandwich
Newbie Joined: 14 Jul 2017 Location: USA Status: Offline Points: 12 |
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Just found the PSU first available date on Amazong as
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nocturnalsandwich
Newbie Joined: 14 Jul 2017 Location: USA Status: Offline Points: 12 |
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For detailed model numbers reference this link, it's just a direct listing of my parts.
https://pcpartpicker.com/user/NocturnalSandwich/saved/spzJxr I'll list everything I have. CPU: Ryzen 5 1600 3.2gHz 6 Cores GPU: EVGA GTX 1050Ti FTW ACX3.0 Cooling (SSC) 4GB GDDR5 MOBO: ASRock AB350m Pro4 RAM: Corsair Vengeance LPX 3200mHz 2 x 4GB SSD: Western Digital Blue Series M.2 2280 plugged into the 6gb/s SATA interface slot PSU: EVGA 80+ Bronze 450w https://pcpartpicker.com/product/MfvZxr/evga-450w-80-bronze-certified-atx-power-supply-100-b1-0450-k1 EDIT: it's all new out of the box. Anything else? Edited by nocturnalsandwich - 14 Jul 2017 at 2:23am |
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Let's begin with a through listing of the components you're using, including the PSU's Make Model and age.
Not that this applies to you but it seemingly never fails. A User doesn't list their PSU and after 4-10 pages of diagnosing it turns out the PSU is 12yrs old and loads more heavily on the +3.3v and +5.0v rails. Well duh |
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nocturnalsandwich
Newbie Joined: 14 Jul 2017 Location: USA Status: Offline Points: 12 |
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My prior troubleshooting description copied from my other post:
Describe your problem. List any error messages and symptoms. Be descriptive. The PC boots and runs stable on Windows for basic web browsing and daily use. Whenever I boot a game (tested PUBG, CSGO, OW) I am able to play for as long as I want, but the PC crashes when I close the game app to return to the desktop. After this happens the PC even crashes sometimes sitting on Windows just using Discord and Chrome. No specific error message but the order of events for the crash are as follows;
List anything you've done in attempt to diagnose or fix the problem. Initially I assume the Ryzen 1600 was too much for the old and overused 650Ti and according to GPU-Z I was running the GPU at nearly 70C so logically I just assumed GPU overheating due to being so old. When the problem persisted with the 1050Ti slotted in I got to digging for answers on Google. My CPU is running at a cool 35-45C idle and 50-60C while in games. The new GPU runs so cool the fans don't even need to turn on. My RAM is DDR4 Corsair Vengeance LPX 3200mHz which is a clock speed ASRock advertises is compatible with their mobo. I didn't realize there was a list of specific RAM models among specific manufacturers that are confirmed to work, and the RAM I bought happens to not be on there. However, I've spoken with ASRock over the phone and discussed the RAM support issue. He said 3200mHz will put it in a boot loop, which it did at 1.2DRAM volts in bios settings. I've since walked it up at 1.2v, 1.35v, and 1.4v and I get the computer to boot and run Windows stable at anything from 2133mHz to 3200mHz when set to 1.35v or higher. However the crash occurs no matter what when I close a game, and will compound into crashes just sitting on Windows randomly if I reboot the PC too quickly after crashing. I've now walked it back down to 1.2v @ 2400mHz since that seems to be the manufacturer and user recommended settings for the time being. I've got my RAM slotted to A2 and B2, recommended by users and ASRock tech support, and basically the guy on the phone told me at this point they wouldn't be able to troubleshoot it any more and they offered to replace the board under warranty. I don't want to do that, so I did more digging and found a user who turned his SoC voltage up to 1.15 in order to get his 3200mHz RAM running stable at ~3000mHz. Ryzen Master already has my SoC clocked to that by default so I am not sure it's the RAM at all at this point. |
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nocturnalsandwich
Newbie Joined: 14 Jul 2017 Location: USA Status: Offline Points: 12 |
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I reset to factory settings for Windows, and for the ASRock motherboard. I am currently on the 2.5 Bios patch, would you like me to roll back? I am not loading my XMP profile, simply leaving it on auto, and I am doing no overclocking the RAM came at 3200mHz and it is downclocked by the motherboard to 2133mHz and the Ryzen is just running at the standard factory tuning.
I am not home right now, working for ~3 more hours. I will do my best to answer but I won't be able to tinker the hardware and settings further than what I explained above until a bit later. Thanks so much for replying. |
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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I'll take my best stab at helping.
But first. So I don't have to go referencing your prior doings on anothe forum, can I ask the we start fresh with a machine that is reset to UEFI Defaults? I have my way of looking at and doing things so having UEFI Defaults to beging keeps me and maybe even you from being tripped up in/by this or that "random' change I myself may not be aware of yo having made. That work for you? I'll go mano a mano against that computer of yours. If so, write down your current OC settings. Should we fail. Which we wont! |
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