ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Error code "dd"
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Error code "dd"
 Post Reply Post Reply Page  12>
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
TheLastMinotaur View Drop Down
Newbie
Newbie


Joined: 18 Aug 2017
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote TheLastMinotaur Quote  Post ReplyReply Direct Link To This Post Topic: Error code "dd"
    Posted: 18 Aug 2017 at 4:59pm
Hey all my computer is refusing to boot up and I'm getting a dd error code. I've looked at the manual but the code is not listed. What is this code please?
Back to Top
TheLastMinotaur View Drop Down
Newbie
Newbie


Joined: 18 Aug 2017
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote TheLastMinotaur Quote  Post ReplyReply Direct Link To This Post Posted: 18 Aug 2017 at 5:03pm
forgot to mention i have a z170k6 gaming + or something.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Online
Points: 22898 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 18 Aug 2017 at 5:35pm
Check all your connections, make sure you have your graphics card properly connected and your power cables are all inserted in the correct places.

I have not seen that code before, I would guess it means something is not attached correctly, Display Device maybe?
Back to Top
TheLastMinotaur View Drop Down
Newbie
Newbie


Joined: 18 Aug 2017
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote TheLastMinotaur Quote  Post ReplyReply Direct Link To This Post Posted: 18 Aug 2017 at 5:54pm
Pulled gpu out and even ram same error code still.
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996 		Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 18 Aug 2017 at 11:12pm
Originally posted by TheLastMinotaur TheLastMinotaur wrote:

forgot to mention i have a z170k6 gaming + or something.


It's important to know which board you have, so I assume it is the Fatal1ty Z170 Gaming K6+?

Next important question, what is the exact model number of the CPU you are using? Some of the processors you can use with your board need a certain UEFI/BIOS version.
Back to Top
TheLastMinotaur View Drop Down
Newbie
Newbie


Joined: 18 Aug 2017
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote TheLastMinotaur Quote  Post ReplyReply Direct Link To This Post Posted: 19 Aug 2017 at 12:22am
Yes im using that board. My cpu is a i76700k. I have never oced it. I should mention the board has been running fine for 6 months or so with the occasional 1e error.

Edited by TheLastMinotaur - 19 Aug 2017 at 12:23am
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996 		Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 19 Aug 2017 at 4:51am
Have you done a clear CMOS/BIOS lately? If not, please do that.

Actually, you should try removing the battery from the board while you also do a clear CMOS with the board's jumper.

A AMI UEFI POST code of dd is not commonly listed, as you know. The best I came up with is this for dd:

Control to shadow RAM at F000:F000

I'm interpreting this as related to the internal memory in the UEFI/BIOS chip, and removing the battery clears that memory. Are you sure that the code is dd?

1e is a DRAM memory error.
Back to Top
TheLastMinotaur View Drop Down
Newbie
Newbie


Joined: 18 Aug 2017
Status: Offline
Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote TheLastMinotaur Quote  Post ReplyReply Direct Link To This Post Posted: 19 Aug 2017 at 7:15am
Hey guys thanks for the help. Yes i have tried to clear cmos via battery and jumper.i pulled my gpu out and still have the same error code.maybe my cmos battery is dead?
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996 		Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 19 Aug 2017 at 9:25am
Originally posted by TheLastMinotaur TheLastMinotaur wrote:

Hey guys thanks for the help. Yes i have tried to clear cmos via battery and jumper.i pulled my gpu out and still have the same error code.maybe my cmos battery is dead?


A bad battery is possible, and can cause weird side affects. Although I've never seen a POST failure due to a battery, but who knows?

The battery is a CR2032, very common, ~$2 +/-.
Back to Top
BradTechCS7 View Drop Down
Newbie
Newbie
Avatar

Joined: 11 Nov 2019
Location: trinidad
Status: Offline
Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote BradTechCS7 Quote  Post ReplyReply Direct Link To This Post Posted: 11 Nov 2019 at 10:26pm
Had this same error. changed the ram to a higher speed and it posted....not sure what made the difference but it worked for me.
BradTechCS7
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.250 seconds.