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Black Screen with Asrock Logo

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Joined: 24 Aug 2017
Location: Argentina
Status: Offline
Points: 3
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    Posted: 24 Aug 2017 at 11:48pm
This trouble began when I wanted migrate from Windows 7 to Windows 10.  

I formated the hard drive and began installing the new version of Windows, but suddenly the computer turned off.  When I turned it on again, never coud surpass that black screen with the Asrock logo.

I cannot enter in the BIOS menu

In the keyboard, no key responds. 

 I have erased the BIOS puting the jumper in the "clear" position during 2 hours, then I turned back the jumper to the "normal" position.  Also I placed a new  3 Volts battery.

Micro: AMD Athlon 64 -  5150 Kabini
RAM: Kingstone 8 Gb DDR3

My motherboard is almost new one. I bought it on February.

I don't know what to do.

Hope somebody will want to help me.

Regards from Argentina,

Jorge  (Fxtrader)
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