Only half of RAM is used on AB350 Pro4 |
Post Reply |
Author | |
y2000_lion
Newbie Joined: 06 Aug 2017 Status: Offline Points: 3 |
Post Options
Thanks(0)
Posted: 05 Sep 2017 at 2:17pm |
I can?�t use my whole RAM capacity. I tried a 16GB kit (2x8GB) and only 8GB usable in windows 10 and the other 8GB is "Hardware Reserved".
The 16GB RAM kit is actually listed in the memory QVL (CMK16GX4M2A2666C16) of the motherboard. In bios the 2 DIMMs was detected properly with the correct capacity. Can someone help me, thanks. Edited by y2000_lion - 05 Sep 2017 at 2:17pm |
|
Maddreg
Newbie Joined: 08 Aug 2017 Status: Offline Points: 32 |
Post Options
Thanks(0)
|
ASRock AB350M Pro4//Ryzen R6 1600@3800=1.275v+Macho rev.B//GTX 1060//Ripjaws V@3200 16-18-18-38-56=1.4v (2x8Gb)//Corsair RM550x
|
|
ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787 |
Post Options
Thanks(0)
|
Dear y2000_lion, Greetings, this is ASRock TSD. We install the same system configuration to perform the test. [Config.] CPU: AMD Ryzen 5 1400 DRAM: Corsair CMK16GX4M2A2666C16 (2x8GB) BIOS: P3.00 OS: Windows 10 64bit Please refer our test result, the memory size can be detected normally under Win10 64-bit. Regarding this symptom, we provide some suggestions for verifying: 1. Please refer to the user manual (page.25) to clear CMOS (Please shut down the AC power). 2. Please only install the necessary devices (CPU, one stick memory, system disk and VGA card) to verify. 3. Please re-install memory to the system and install one stick memory to another slots.(A1,A2,B1,B2) 4. Please clean the Goldfinger parts of memory to verify. 5. If possible, please install another CPU and memory to the system. Thanks! All the best, ASRock TSD Edited by ASRock_TSD - 05 Sep 2017 at 3:07pm |
|
Ricky
Newbie Joined: 25 Jun 2017 Status: Offline Points: 43 |
Post Options
Thanks(0)
|
just fyi, last time i experience this issue. It turn out one of the RAM stick is defective.
|
|
datonyb
Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
Post Options
Thanks(0)
|
also can be the ram stick wasnt inserted fully
weve had several threads solved by reinserting the ram with a bit more force and checking for the double click sound |
|
[url=https://valid.x86.fr/jpg250][/url]
3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
|
Post Reply | |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |