Inconsistent USB Polling rate Asmedia?

ket wrote: To add on what Parsec said I'll add I used a Roccat Kova+ during the review of the X370 Fatality Gaming K4 and did not experience any problems. Based on my use with the K4, and from what I've read of your issues, your problem sounds like you need to try a different USB port, or any suggestions made you haven't yet tried. The only option I can think of that might be of use to you is the USB Redriver option in the UEFI. There isn't really any info on the option but my guess would be it adjusts signal quality / delay so might help. If nothing suggested works, it's just time for a new mouse. 9 years or so is old for any mouse ;)

But when you tested your r4 did it performs well in the mouse-movement recorder software like not dropping hz like my pictures?

Also... my bro did bought this mouse in 2009 but as i say i have a logitech m100 3.0 usb but 125 tried to polling 225 but is ugly.

And that usb redriver option in UEFI do you recommend disable or ON? Im really tired of not to have a properly devices :(

To add on what Parsec said I'll add I used a Roccat Kova+ during the review of the X370 Fatality Gaming K4 and did not experience any problems. Based on my use with the K4, and from what I've read of your issues, your problem sounds like you need to try a different USB port, or any suggestions made you haven't yet tried. The only option I can think of that might be of use to you is the USB Redriver option in the UEFI. There isn't really any info on the option but my guess would be it adjusts signal quality / delay so might help. If nothing suggested works, it's just time for a new mouse. 9 years or so is old for any mouse ;)

Some more general thoughts;

Have you tried the mouse in a different USB port?
Are you using the generic MS driver or one from Logitech?
Have you tried uninstalling any and all mouse software you may be using and installing just the mouse driver?
Have you tried a different mouse?

And yeah @parsec i did changes the USB ports also im using as default F-PORTS near of the Ps/2 combined. And when dowloading F-SOFTWARE it doesn't seems to have the feature of changes polling rate. x.x i dont know whats is happening ill dowload the software to see.

And i always turn off or uncheck the saving features on HID-services and universal USB

Edited by x58haze - 08 Sep 2017 at 1:03am

You've been dealing with your mouse issues for a long time now, right? Sorry to see you still have problems. Your mouse polling rate data information is interesting, I have one idea about that. I'm not an expert on gaming mice, but here goes...

First, I am not aware of any USB 3.0/ASMedia "ASMedia function" in the UEFI that has a polling rate setting. In the Advanced\AMD CBS\FCH Common Options there is a USB Configuration Options screen. What some of the options on this screen do, I don't know.

Also, if your board has this, in the Advanced\AMD CBS\Promontory Common Options, there are several USB configuration screens.

Variations of the USB polling rate of +/- a few percentages of the polling rate is likely just caused by normal variations in whatever clock generator is used for the USB ports. But when you see the polling rate set at 1000Hz or 500Hz down to a rate of ~1/2 or less, that is caused by something else.

When I see large changes in the frequency of anything related to a PC, like the 1000Hz polling rate at a fraction of 1000Hz (247Hz, 165Hz), I think of some kind of power saving option being active. I see on some of your Device Manager USB device screen shots the Power Management tab. That tab has an option to "Allow the PC to turn off this device to save power", which is checked by default. Have you tried unchecking that option on ALL of the Device Manager entries that have that setting?

Related to this, CPU power saving options like Cool n Quiet and C6 C State cause latency in many things, including IO. Those options are enabled by default in the UEFI.

Questions for you, do you see the changes in the polling rate with ALL of the USB ports? Including the Fatal1ty mouse port? The ASRock F-Stream utility for you board has an option for setting the polling rate of the Fatal1ty mouse port, a USB 2.0 port. Any reason you don't use that?

I'm also curious why you choose to use any USB 3.0 port for a mouse, if you have a choice. The way any USB 3.0/3.1 interface works is, there are more connections in the USB 3.0 port and the USB 3.0 device. USB 3.0 ports and devices have the standard USB 2.0 connections, and added connections to provide USB 3.0 speed and power. If you check the USB plug on any mouse, it only has the USB 2.0 connections in it. The same is true for a USB 2.0 flash drive. So you don't get more speed connecting a mouse or other standard USB 2.0 device to a USB 3.0 port, since it simply does not connect to any of the USB 3.0 connections in a USB 3.0 port. If the USB 3.0 ports are not working well with your mouse, you won't lose anything by using a USB 2.0 port.