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x370 Taichi fails to boot W10 with PCIE1x

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Snow View Drop Down
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    Posted: 22 Sep 2017 at 6:14am
Well, they issued the RMA but its not an advanced RMA so I'm not sending my board. 

I agree its unlikely to be a hardware problem so this wouldn't solve anything anyway. 

I can still return this board to amazon so perhaps I'll pick up an Asus or Gigabyte board instead.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote PepeC Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 9:02pm
Good luck.

Although I don't think that a new mb is going to fix the problem.

I remembered that I had a similar issue with this sound card on my old intel mb, it was fixed with a bios update.

I think that Essence STX card does something weird on pcie.

Anyways please tell us how it works on your new mb.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 2:54am
Good luck with the RMA/replacement Wink
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Snow Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 1:12am
After some troubleshooting support is issuing an RMA. I'll post again after I have the new board.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PepeC Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2017 at 5:26pm
I have the same problem.

Essence STX breaks windows when driver is installed.

Works fine on PCIEx16.

On Ubuntu 17.04 works fine with PICEx1

I had this card on an old intel motherboard without problems in PCIEx1
Its weird

Inform us with the ticket response please.

Regards
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Snow Quote  Post ReplyReply Direct Link To This Post Posted: 13 Sep 2017 at 12:44am
Submitted a support ticket so we'll see how that goes. 

Disabling the onboard sound doesn't resolve the issue. Previously I was using this card in an intel P68 chipset PC in a PCIE1x gen 2 slot with the same graphics card and it all worked perfectly fine.

Also the 00 bug happens sometimes with windows crashes.  I was getting the same thing before when I was trying to use an NVME drive, which I suspect is just bad, but windows would crash and the PC would end up in the same state.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Sep 2017 at 9:47am
00 is "Check CPU" so my guess is resources or a conflict in those slots.

Those are deep in the BIOS and way way above my pay grade.

If you'd like, contact Tech Support at the below link:
http://event.asrock.com/tsd.asp
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Sep 2017 at 9:42am
Originally posted by Snow Snow wrote:

I can boot with it in PCIE 3 or PCIE 5 but not PCIE 1 or PCIE 4.  Neither M2 slot is occupied.


Some more advance sound cards can take issue on some boards.

Have you disabled the onboard Purity Sound 4 in the BIOS? I don't know your full system specs but it too could be a matter of, maybe, a matter of resources. Again, the better the sound card the more resources it will demand.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Snow Quote  Post ReplyReply Direct Link To This Post Posted: 12 Sep 2017 at 7:31am
I can boot with it in PCIE 3 or PCIE 5 but not PCIE 1 or PCIE 4.  Neither M2 slot is occupied.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Sep 2017 at 4:52am
Does it boot with the STX in PCIE5?

PCIE5 occupied will disable  M2_2, but that's the slower Gen2 x4 (20 Gb/s).

M2_1 is is the faster Gen3 x4 (32 Gb/s) and this is the one of concern anyways to place a fast Gen3 x4 (32 Gb/s) M.2 drive.
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