ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - AB350M Pro4 Ryzen 1600 stock mhz freezing [SOLVED]
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Topic ClosedAB350M Pro4 Ryzen 1600 stock mhz freezing [SOLVED]

 Post Reply Post Reply Page  <123>
Author
Message
Cantine View Drop Down
Newbie
Newbie


Joined: 08 Oct 2017
Status: Offline
Points: 16
Direct Link To This Post Posted: 09 Oct 2017 at 12:25am
I'm on the same boat. The only differences from your built are my RAM which is a GSkill F4-2666C15D-16GVB (not on the QVL list of the AB350M Pro), a Thermaltake 750w PSU, the drives, and the GPU (1080)

I've reinstalled Windows 10 on 3 different drives, updated the bios to 3.10, tested with 2 different GPU, installed a new PSU (went from Crosair CX500 to my current one), reseated RAM sticks, tried to boot with one RAM stick at a time (made problem worst), lowred RAM speed (problem persist), tried different SATA cables, tried pluging the PSU in a different wall socket, cleared CMOS, changed CMOS battery, and I'm probably forgetting something.

I've red on another thread here that vcore voltage had impact on stability of the RAM in a built similar to ours. The guy raised the voltage to 1.35 to achieved stability of the RAM. Before that, he had errors running Memtest86 with stock BIOS settings.

Right now I'm testing the RAM with Memtest86 at stock settings. I'm on my second pass and still haven't had any error yet. It's pointing to a faulty motherboard. So when the second test is done, I'll try rolling back the nVidia Drivers like you suggested and report back.




Edited by Cantine - 09 Oct 2017 at 12:27am
Back to Top
Cantine View Drop Down
Newbie
Newbie


Joined: 08 Oct 2017
Status: Offline
Points: 16
Direct Link To This Post Posted: 09 Oct 2017 at 1:40am
Two passes with Memtest86 revealed no errors.

I uninstalled nVidia GPU drivers, reboot, let Windows 10 install his own version on the drivers, reboot, computer shut monitor, keyboard and mouse within 10 minutes. Had to shut the PSU because the front power swith was not responding (as usual in this case).

I'll try getting new RAM next week and test if it solves the problem.

Until then, if you find a solution, please let me know.

I'll report back as soon as I have tested the new ram.
Back to Top
Big Al View Drop Down
Newbie
Newbie


Joined: 17 Sep 2017
Status: Offline
Points: 21
Direct Link To This Post Posted: 22 Oct 2017 at 8:32pm
RMA'd the CPU after testing or replacing everything but my SSD and getting the CPU replaced seems to have fixed it.   Odd that video driver & graphics card could affect the stability even though the CPU was the thing that was bad, but stability definitely got better (although not completely cured) when graphics was changed.
Back to Top
aandryyy View Drop Down
Newbie
Newbie


Joined: 10 Nov 2017
Location: Italy
Status: Offline
Points: 7
Direct Link To This Post Posted: 10 Nov 2017 at 1:59am
I have the same issue and it's driving me crazy.

This is my config:
BeQuiet 550w
AsRock AB350M Pro4
Ryzen 5 1600
KFA 1060 6gb
16gb g skill Ripjaws v 3000mhz(they run at 2933) F4-3000C15D-16GVGB DDR4-3000 PC4-24000 CL15-16-16-35 1.35V
SSD Samsung 750 Evo 250gb

At first, i thought of a software error so:
  • clean installation of the latest version of Windows 10 Pro and latest Nvidia graphics driver FREEZES STILL REMAIN
  • clean installation of not the latest version of Windows 10 and Nvidia driver FREEZES STILL REMAIN
  • clean installation of Windows 8.1 and Nvidia driver FREEZES STILL REMAIN
  • clean installation of windows 7 ultimate and Nvidia driver FREEZES STILL REMAIN
  • clean installation of Ubuntu 16.04 and Nvidia driver FREEZES STILL REMAIN
So it's not a software problem. Next, i checked the hardware:
  • disable all power consumption things in the bios (c6 b6 and stuff like that) FREEZES STILL REMAIN
  • run for 9 hours memtest 5.01 to test my memory (6 passes 0 error) FREEZES STILL REMAIN
  • run crystal disk to see if my SSD was the problem FREEZES STILL REMAIN
  • change SATA cable and try all the data ports FREEZES STILL REMAIN
  • change SSD with a mechanical hard drive FREEZES STILL REMAIN7

Tomorrow i'll try another gpu but i think the freezes will remain...
What did you said to AMD for the RMA?


Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3139
Direct Link To This Post Posted: 10 Nov 2017 at 2:26am
Originally posted by aandryyy aandryyy wrote:

I have the same issue and it's driving me crazy.

This is my config:
BeQuiet 550w
AsRock AB350M Pro4
Ryzen 5 1600
KFA 1060 6gb
16gb g skill Ripjaws v 3000mhz(they run at 2933) F4-3000C15D-16GVGB DDR4-3000 PC4-24000 CL15-16-16-35 1.35V
SSD Samsung 750 Evo 250gb

At first, i thought of a software error so:
  • clean installation of the latest version of Windows 10 Pro and latest Nvidia graphics driver FREEZES STILL REMAIN
  • clean installation of not the latest version of Windows 10 and Nvidia driver FREEZES STILL REMAIN
  • clean installation of Windows 8.1 and Nvidia driver FREEZES STILL REMAIN
  • clean installation of windows 7 ultimate and Nvidia driver FREEZES STILL REMAIN
  • clean installation of Ubuntu 16.04 and Nvidia driver FREEZES STILL REMAIN
So it's not a software problem. Next, i checked the hardware:
  • disable all power consumption things in the bios (c6 b6 and stuff like that) FREEZES STILL REMAIN
  • run for 9 hours memtest 5.01 to test my memory (6 passes 0 error) FREEZES STILL REMAIN
  • run crystal disk to see if my SSD was the problem FREEZES STILL REMAIN
  • change SATA cable and try all the data ports FREEZES STILL REMAIN
  • change SSD with a mechanical hard drive FREEZES STILL REMAIN7

Tomorrow i'll try another gpu but i think the freezes will remain...
What did you said to AMD for the RMA?




have you tried testing with the ram at stock 2133 speed ?
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
aandryyy View Drop Down
Newbie
Newbie


Joined: 10 Nov 2017
Location: Italy
Status: Offline
Points: 7
Direct Link To This Post Posted: 10 Nov 2017 at 3:34am
Originally posted by datonyb datonyb wrote:



have you tried testing with the ram at stock 2133 speed?

Yes, I tried with the stock speed with and without xmp enabled.
Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3139
Direct Link To This Post Posted: 10 Nov 2017 at 4:34am
Originally posted by aandryyy aandryyy wrote:

Originally posted by datonyb datonyb wrote:



have you tried testing with the ram at stock 2133 speed?

Yes, I tried with the stock speed with and without xmp enabled.


inserted into slots a2 and b2 ?
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
aandryyy View Drop Down
Newbie
Newbie


Joined: 10 Nov 2017
Location: Italy
Status: Offline
Points: 7
Direct Link To This Post Posted: 10 Nov 2017 at 7:04pm
Originally posted by datonyb datonyb wrote:

Originally posted by aandryyy aandryyy wrote:

[URL=][/URL]
Originally posted by datonyb datonyb wrote:



have you tried testing with the ram at stock 2133 speed?

Yes, I tried with the stock speed with and without xmp enabled.


inserted into slots a2 and b2 ?


Yes, tried both a1 b1 and a2 b2. Still freezing.
Back to Top
aandryyy View Drop Down
Newbie
Newbie


Joined: 10 Nov 2017
Location: Italy
Status: Offline
Points: 7
Direct Link To This Post Posted: 13 Nov 2017 at 11:55pm
Not solved. That's noto the errore. I still think it's the matherboard.

Edited by aandryyy - 22 Nov 2017 at 2:56am
Back to Top
AdadG View Drop Down
Newbie
Newbie
Avatar

Joined: 06 Dec 2017
Location: México
Status: Offline
Points: 2
Direct Link To This Post Posted: 06 Dec 2017 at 6:53am
Until today the problem was the processor?
I have just the same problem, but with different hardware except the motherboard, I came to think that the error was in the graphics card because it was in extreme when I installed the graphics drivers, the computer froze; but after a strenuous analysis I inferred that the cause was the motherboard, the PCIe X16 port, I sent it almost two weeks ago to the store where I bought it but I have not received an answer.
Now that I read your post I am thinking that it could be my processor, a Ryzen 3 1200.
Back to Top
 Post Reply Post Reply Page  <123>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.125 seconds.